ePerformax Contact Centers & BPO Reviews
Updated Jun 20, 2022
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Found 259 of over 280 reviews
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Top Review Highlights by Sentiment
- "Great bonuses and the company has built a great culture for newbies and veterans in the industry." (in 7 reviews)
- Former Employee, more than 8 years★★★★★
Pros
Good training, great culture and amazing people.
Cons
none that I can think of
- Current Employee★★★★★
Pros
Smart and entrepreneurial executive management team
Cons
Fast-paced company that excels in adapting to business environment
- Former Employee★★★★★
Pros
ePerformax has a great work environment. There is a great referral compensation. People care. Love the christmas parties and holiday gifts.
Cons
Not a lot of opportunities for growth. Consideration for growth is by preference of social network versus candidate/applicant skills and capabilities.
Continue reading - Current Employee, more than 8 years★★★★★
Pros
Performance-driven incentives, career growth, top of the line training and support
Cons
none that I can think of
- Former Employee★★★★★
It was one of the most fun and creative environment I had working here.
RecommendCEO ApprovalBusiness OutlookPros
There is room for improvement, creative and artistic people, flexible time, cool pantry with television set and vending machine, we get free food occasionally and drinks we have iced tea and lemonade and specially the coffee because the company mainly operates graveyard shifts PHT, free play station at the game room, perks and awards, bonuses to motivate employees, festive environment specially on special occasions, fun and friendly co-workers, feels like my second home.
Cons
There are no exception even when there is a storm, basic salary is quite low, discharging some employees is always considered specially when some Accounts would pull out because of service satisfaction has not been met, same goes to most call centers.
Continue reading - Current Employee★★★★★
Pros
Offers leadership training before promotion
Cons
Low basic pay 0.5 VL per month
- Former Employee, more than 5 years★★★★★
Pros
Learned a lot from the experience and made great friends
Cons
Office politics was the worst. They’d believe anything said to them as long as you are in power. They believe gossips without verifying the truth.
Continue readingThank you for taking the time to share your review. We appreciate it.
- Former Employee, more than 3 years★★★★★
Pros
Incentives, career growth development, management
Cons
I dont have any cons so far
ePerformax Contact Centers & BPO Response
Social Media Admin
Thank you for taking the time to share your review. One thing people like at ePerformax is our pay-for-performance bonus plan which incents them to do their best. The better you perform and the longer you work for us, the bigger your bonus opportunity and the more you earn. We are also proud to promote over 95 percent of our management from within the company. Our Leadership Evolution & Advancement Program provides all the training you need to be successful to take on new roles in the organization. And some great news: new people can join LEAP right away and be on their way to achieve their career aspirations!
- Current Employee, more than 1 year★★★★★
Pros
Huge incentives depending on your performance Awesome training
Cons
Limited benefits Salary is dependent on your performance
Continue readingePerformax Contact Centers & BPO Response
Social Media Admin
Thank you for taking the time to share your review. We’re glad to hear you think we have “awesome training.” Our goal is to give employees the knowledge and skills they need to be successful with the training in our Global Customer Experience & Management Academy. Another thing people like at ePerformax is our pay-for-performance bonus plan which is designed to motivate employees to do their best. The better you perform and the longer you work for us, the bigger your bonus opportunity and the more you earn. Our base salaries are set by a person’s communication skills through various assessments that are taken. Employees may take these assessments at any time (with some training stipulations) to have the opportunity to increase their salary.
- Former Employee, more than 1 year★★★★★
Pros
Awesome People. Awesome Benefits. Great Facilities.
Cons
Long Hours. Long meetings. Stressful.
ePerformax Contact Centers & BPO Response
Social Media Admin
Thank you for taking the time to provide a review. We appreciate all your feedback.
ePerformax Contact Centers & BPO Reviews FAQs
ePerformax Contact Centers & BPO has an overall rating of 3.7 out of 5, based on over 280 reviews left anonymously by employees. 71% of employees would recommend working at ePerformax Contact Centers & BPO to a friend and 61% have a positive outlook for the business. This rating has improved by 1% over the last 12 months.
71% of ePerformax Contact Centers & BPO employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated ePerformax Contact Centers & BPO 3.0 out of 5 for work life balance, 3.8 for culture and values and 4.0 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at ePerformax Contact Centers & BPO to be culture, benefits, career development and the cons to be management, work life balance.
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ePerformax Contact Centers & BPO Response
Social Media Admin