ePerformax Contact Centers & BPO "working hours" Reviews | Glassdoor

ePerformax Contact Centers & BPO Employee Reviews about "working hours"

Updated Aug 21, 2019

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3.6
73%
Recommend to a Friend
98%
Approve of CEO
ePerformax Contact Centers & BPO President Teresa Hartsaw
Teresa Hartsaw
46 Ratings
Pros
  • "Eperformax has good performance-based bonuses(in 5 reviews)

  • "Performance based bonuses that can double your base pay (achievable)(in 3 reviews)

Cons
  • "(in 7 reviews)

  • "The company could have lessen the working hours to promote a work life balance(in 4 reviews)

More Pros and Cons

Reviews about "working hours"

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  1. "Customer Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Singapore
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at ePerformax Contact Centers & BPO full-time for more than a year

    Pros

    excellent support system and benefits

    Cons

    long working hours and stressful calls

    ePerformax Contact Centers & BPO2019-08-22
  2. "Good environment."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Coach in Pasay, Pasay
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ePerformax Contact Centers & BPO full-time for more than 8 years

    Pros

    Good compensation package. Fast career growth. Superb training.

    Cons

    Long working hours. Mandatory flex overtime.

    ePerformax Contact Centers & BPO2019-07-21
  3. "Customer Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Pasay, Pasay
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ePerformax Contact Centers & BPO full-time for more than a year

    Pros

    Excellent training for english language.

    Cons

    Long working hours. 11 hours per shift.

    ePerformax Contact Centers & BPO2019-01-10
  4. "Feedback"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Performance Development Coach in Cebu City
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at ePerformax Contact Centers & BPO full-time for less than a year

    Pros

    The company has a lot of perks and incentives. Employees are motivated to work since the business model is empower employees to maximize their performance and potential.

    Cons

    Having a mandatory 52-hour work week. The company could have lessen the working hours to promote a work life balance.

    Advice to Management

    1. To lessen the the working hours of the employees and will only render overtime if needed. 2. To continue to promote campaigns that maximizes the employees performance and potential.

    ePerformax Contact Centers & BPO2017-08-08
Found 4 reviews