eaHELP Reviews
94% would recommend to a friend
(21 total reviews)
Bryan Miles
100% approve of CEO
Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "Perfect client match, thorough process, wonderful support system! Leadership is dynamic." (in 4 reviews)
- "Awesome company values, amazing people to work with, matched well with clients, great activity on closed FB page to help the assistants." (in 3 reviews)
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Found 21 of over 40 reviews
Updated Jan 30, 2017
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- 5.0Jun 24, 2016Executive AssistantCurrent Employee, more than 3 years
Pros
Great for stay at home parents; providing flexible schedule options. EA's are matched with clients based on personality profiles and it works very well!
Cons
For people that need insurance coverage, this is not the company. EA's are hired as 1099's. It works well for our family, but may not for others.
1
eaHELP Response8yThank you for your continued excellent service for over 3 years!! We appreciate you and know that the level of support our Virtual Assistants provide, is what sets us apart - here's to many more years!
- 5.0Feb 20, 2015Virtual Executive AssistantCurrent EmployeeSan Antonio, TX
Pros
Genuinely caring corporate staff and "co-workers", ability to work from home (or anywhere) while maintaining family work-life balance. I am praised for my successes and cherished for who I am as a person. I feel a connection with my team of co-workers even though I have never met any of them physically. I am connected to clients that I truly love supporting and support me emotionally and relationally. The company shares my values and encourages me to strive for excellence in a positive and supportive way, rejoicing in my highs and offering solace and even physical assistance in my lows. I truly feel they have my back and want the best for me, because happy employees are more successful. There is no place on earth like it!
Cons
You must, absolutely must be self-disciplined to work on your own. It also helps to know yourself, and be able to reach for help when needed. Working remotely means that you don't see co-workers daily. You must be able to self-manage not only the work load, but the emotions that come from being somewhat isolated at times.
3 - 1.0Apr 19, 2016Anonymous EmployeeCurrent Employee
Pros
They have some good reviews.
Cons
The interview process is a series of several tasks that you have to do in different programs and then submit. They don't tell you if you can ask questions so most people are scared to. If you are booking travel for a client you will need more information then you are given but again you are not instructed that you can ask any questions.
9eaHELP Response8yWe are so sorry that the interview process was less than desirable for you. We try to make the process as clear as possible, outlining each step. Unfortunately, it appears we did not succeed in relaying that information to you. We do wish you much success - please accept our apologies for leaving you wondering what went wrong.
- 5.0Jan 13, 2015Anonymous EmployeeCurrent Employee
Pros
This company is the real deal. The leadership "practice what they preach" and live out the mission and values of the company in and out of work. They are wonderful at developing team members, promoting from within, and creating a culture that makes you want to come to work. My boss has intentionally discovered my strengths and moved me into a role where I can use those. I cannot imagine working anywhere else!
Cons
Finding a balance in face-time, since our company is fully virtual, yet all based in the Atlanta area... you cannot replace face-time with virtual all the time. It is important to see your team, and our leadership makes an effort to see their teams in person about once a month or so.
6 - 5.0Dec 1, 2014Anonymous EmployeeCurrent Employee, more than 3 years
Pros
Working with eaHELP really is a dream come true. The leadership is truly interested in matching you with a role and client that fits your skills and style, and they're the first to step up and make changes if it isn't working. The team is supportive, encouraging, and daily practices what they preach in terms of serving and supporting their people and their clients. So many organizations just give lip service to caring about their team - eaHELP *really* cares and it shows!
Cons
Working virtually can sometimes be a bit lonely, but the whole team is always interacting on social media and they make a very definite effort to connect via video and web-based tools so you can "see" people regularly. Definitely helps you feel more connected!
eaHELP Response9yThank you for being such an integral part of eaHELP! We are constantly striving to put our core values and mission into practice and we are excited that you experience this. Please know how much we appreciate you! #iameahelp
- 5.0Sep 20, 2014Anonymous EmployeeCurrent Employee
Pros
It is so refreshing to work with such positive and professional individuals. There is such a sense of community in this company! The VEA's pull together and any resources you need are at your fingertips. You may work virtually but you can always engage with other VEA's via the Facebook community about technology, suggestions or support and learn from the many webinar's offered from the company to provide support, education and encouragement. Management is always available to help with any concern, issue or problem you may have. They provide guidance and suggestions to keep you moving in a positive and productive path.
Cons
None that i have encountered to date.
eaHELP Response10yOur VEA's (YOU) possess amazing talent and are able to share knowledge and past experiences with the entire team. That's one of the things I absolutely love about this company as well! So thankful that you are a part of our community :)
- 5.0Nov 19, 2014Anonymous EmployeeCurrent Employee, less than 1 year
Pros
Excellent opportunity to balance life and work. Everyone at eaHELP is passionate about the Mission and Core Values and live them out on a daily basis. The team atmosphere is amazing, given that it is a virtual work environment. We are encouraged daily and celebrate each success! So thankful to play a small part in this amazing organization.
Cons
At first, I thought I would feel isolated working in a virtual environment. However, eaHELP is intentional in providing a team atmosphere - there are NO cons to working with them.
2 - 5.0Feb 23, 2015Virtual Executive Assistant (Contractor)Current Employee
Pros
Working from home is only the initial benefit to working for eaHELP. They have an incredible matching system to match a worker to a client so that the chances of a good fit are high. The leadership team offers incredible support and the community of EAs work together and help each other so you never feel like you are alone. They have a very high level of communication and values that I so appreciate.
Cons
Nothing. This company is well run.
3eaHELP Response9yWe are excited that you have experienced the sense of community that our clients, VEAs and entire corporate team work so hard to cultivate!
- 5.0Feb 19, 2015EaCARE SpecialistCurrent Employee, more than 1 yearAtlanta, GA
Pros
The culture at eaHELP is unmatched and makes for a unique and special work experience. This truly is a team/family, and you don't find the typical office gossip and back-stabbing here. We lift each other up, and even the hard days are a blessing. Leadership is engaged and focused. We are a team that makes things happen and moves ideas forward so that we can serve our clients and virtual executive assistants well.
Cons
No cons. (Really, it is true!)
- 5.0Feb 20, 2015Virtual Executive AssistantCurrent Employee, more than 1 year
Pros
I'm able to contribute to important work while maintaining a family-friendly work schedule. The leadership of the company is trustworthy and full of integrity. Even though I'm a contractor, I still feel secure in this work because of the collaborative culture and clear communication. This is the best I've ever had!!
Cons
You must be very self-motivated and self-disciplined to do this kind of work. It's not for everyone. Your success rises and falls on your own shoulders.
2eaHELP Response9yThank you for the review! It's always heartwarming to know that our VEAs feel the level of appreciation that we genuinely try to express! We appreciate YOU!!
eaHELP Reviews FAQs
eaHELP has an overall rating of 4.4 out of 5, based on over 40 reviews left anonymously by employees. 94% of employees would recommend working at eaHELP to a friend and 94% have a positive outlook for the business. This rating has been stable over the past 12 months.
94% of eaHELP employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated eaHELP 4.7 out of 5 for work life balance, 4.8 for culture and values and 4.4 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at eaHELP to be management, senior leadership, culture and the cons to be career development, benefits.
