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    eaHELP Reviews

    22 reviews

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    4.4
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
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    Bryan Miles
    18 Ratings

    22 Employee Reviews

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    1. "Great Company with Wonderful Values"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Executive Assistant
      Current Employee - Executive Assistant
      Recommends
      Positive Outlook

      I have been working at eaHELP part-time (More than 3 years)

      Pros

      Great for stay at home parents; providing flexible schedule options. EA's are matched with clients based on personality profiles and it works very well!

      Cons

      For people that need insurance coverage, this is not the company. EA's are hired as 1099's. It works well for our family, but may not for others.

      Advice to Management

      Keep up the great work!

      eaHELP Response

      Jun 29, 2016 – Talent Acquisition Manager

      Thank you for your continued excellent service for over 3 years!! We appreciate you and know that the level of support our Virtual Assistants provide, is what sets us apart - here's to many more... More

    2. Helpful (1)

      "Okay, but ridiculous demands"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Neutral Outlook
      Approves of CEO

      I worked at eaHELP part-time

      Pros

      Decent pay for a part-time, work from home gig

      Cons

      The clients can be extremely demanding, but refuse to up your hours, so you have to work miracles.

      Advice to Management

      Be more hands on with clients

      eaHELP Response

      Feb 24, 2017 – Talent Acquisition Manager

      Thank you for taking the time to leave a review. We are sorry that your client experience wasn't a positive one. Relationship Managers are there to help navigate these situations with clients but we... More

    3. "Virtual Assistant"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Virtual Executive Assistant in Cumming, GA
      Current Employee - Virtual Executive Assistant in Cumming, GA
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at eaHELP (More than 3 years)

      Pros

      Great values! Great matching process with clients! Flexibility!

      Cons

      No insurance and working from home can sometimes be lonely.

      Advice to Management

      Come up with an insurance solution. VEA get togethers in person.

      eaHELP Response

      Jun 29, 2016 – Talent Acquisition Manager

      Thank you for taking time to leave a review! We love the flexibility this opportunity offers our virtual assistants and we are so thankful for your service of 3+ years! eaHELP recognizes the need for... More

    4. "Executive Assistant"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      Pros

      Flexible schedule and great clients. Awesome work culture.

      Cons

      If you need insurance benefits you should look for other employment as this is contractor (1099) job so no benefits

      eaHELP Response

      May 2, 2016 – Talent Acquisition Manager

      Thank you so much for taking the time to leave a review of eaHELP! We are so glad that you have observed our dynamic work culture first hand and we agree....it's pretty awesome! :) Thank you for... More

    5. Helpful (7)

      "Have all the time for you in the world until they drop you on your butt!"

      StarStarStarStarStar
      • Career Opportunities
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Doesn't Recommend

      Pros

      They have some good reviews.

      Cons

      The interview process is a series of several tasks that you have to do in different programs and then submit. They don't tell you if you can ask questions so most people are scared to. If you are booking travel for a client you will need more information then you are given but again you are not instructed that you can ask any questions.

      Advice to Management

      I was all the way through the process to the point where I was sent the eaHELP Sync form. I was told to keep it to a two-page minimum so I did not add the program knowledge I had given you at the beginning, assuming you would send me to clients who needed that specialty, and then the next day I was told I didn't get the position. (I assume it was because I didn't add the programs I am fluent in like CCB and ACS) which is unfortunate if that was the only reason I was turned down. I wasn't told why and I was not allowed to ask. This is not a way to raise up people and does not really follow your core values. I was very disappointed as I was led to believe that this was the final piece to the position and that I had passed all I needed to. I would have been an excellent team member and worked so hard for you!

      eaHELP Response

      Apr 22, 2016 – Talent Acquisition Manager

      We are so sorry that the interview process was less than desirable for you. We try to make the process as clear as possible, outlining each step. Unfortunately, it appears we did not succeed in... More

    6. Helpful (2)

      "Great organization!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      Pros

      Flexibility and remote work is awesome! Great corporate team and client relationship managers!

      Cons

      I wish number of hours with a client could be increased. I love the job -- just wish I could get more hours.

      eaHELP Response

      Feb 17, 2016 – Talent Acquisition Manager

      Thank you so much for taking time to leave a review! We love that you are feeling the benefits of working from home and have experienced that sense of community we strive to create between the... More

    7. Helpful (1)

      "Work Enviorment"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Addictions Counselor in Baltimore, MD
      Current Employee - Addictions Counselor in Baltimore, MD
      Recommends
      Positive Outlook

      I have been working at eaHELP full-time (Less than a year)

      Pros

      Great clinical directors, fun place to work.

      Cons

      Not enough hours given to work

      Advice to Management

      Keep up the great work!!!

      eaHELP Response

      Jan 4, 2016 – Talent Acquisition Manager

      Thank you so much for leaving a review! We strive to honor requests from our contractors for additional hours and I apologize if we have not been able to offer the desired amount at this time...let... More

    8. Helpful (1)

      "I love feeling respected and appreciated."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - VEA in Orlando, FL
      Current Employee - VEA in Orlando, FL
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at eaHELP part-time (More than a year)

      Pros

      eaHELP treats everyone really well. They do their due diligence with "interviewing" new clients and only take on those that will be a good fit. If they get the vibe that a client will mistreat a VEA (being demanding, disrespectful, etc.) they will chose not to do business with them. How great to be treated well and protected by leadership! They also go out of their way to show their sincere thanks to us VEAs.

      Also, the flexibility of working from home is a GREAT pro. This especially works well for stay-at-home moms who can produce value in the business world, while also not being too far from their little ones.

      Cons

      It can be lonely working from home. VEAs work as a 1099 contractor so it could be a con that you have to pay your own taxes and purchase your own equipment & supplies. But hey, the trade-off is worth it for me.

      Advice to Management

      You guys are awesome. ;)

      eaHELP Response

      Dec 14, 2015 – Talent Acquisition Manager

      Thank you for taking time to leave a review! I am so glad that you feel appreciated - it is our goal to express heartfelt gratitude to our VA's - you represent us well and serve with excellence... More

    9. "VEA"

      StarStarStarStarStar
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      Pros

      Ability to work from home

      Cons

      Too much control over contractors

      eaHELP Response

      Nov 23, 2015 – Talent Acquisition Manager

      Please accept our apologies, we certainly wish that your experience with eaHELP had been a more positive one. We appreciate your honest feedback and consider this a learning opportunity. I would love... More

    10. Helpful (1)

      "VEA"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - VEA in Atlanta, GA
      Current Employee - VEA in Atlanta, GA
      Recommends
      Positive Outlook
      Approves of CEO

      Pros

      A great place to work, super mission! Good people.

      Cons

      Can take a little bit of time to get matched with a client, but well worth the wait.

      Advice to Management

      Keep up the good work!

      eaHELP Response

      Jul 7, 2015 – Talent Acquisition Manager

      Thank you for taking time to write a review...we are so glad you are part of eaHELP! We appreciate the way YOU help carry out our mission in the way you serve and YOU help us to be better. I... More

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