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eharmony Reviews

Updated January 25, 2018
115 reviews

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3.3
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eharmony CEO Grant Langston
Grant Langston
26 Ratings

115 Employee Reviews

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Pros
  • There is a great work/life balance (in 20 reviews)

  • Free food, insurance, gym, yoga, they have a bar upstairs (open at sometimes (in 13 reviews)

Cons
  • Unfair expectations (ie no work-life balance) (in 7 reviews)

  • You have to patient in terms of career growth (in 4 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (7)

    "Good people and lots of opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at eharmony full-time (More than a year)

    Pros

    - Smart and friendly colleagues
    - Modern tech stack
    - Free snacks, breakfast and lunch
    - Small company, so you can work on a lot of different things and have a big impact
    - Feel good about what you do, helping people find love
    - The company is now in the hands of solid leadership

    Cons

    The last year was a little bumpy but we've turned it around and are heading in the right direction.

    Advice to Management

    Keep doing what you've been doing the last few months.


  2. "Good company to work for and fun product"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Los Angeles, CA
    Current Employee - Anonymous Employee in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at eharmony full-time (More than a year)

    Pros

    Working in the dating industry is fun - and being able to create happy couples is the ultimate reward for the work that we do.
    The company has been around since the turn of the century (2000) so is quite old in internet years, but is constantly developing new products in order to compete.
    eharmony is located at a great location right next to UCLA with plenty of gyms, restaurants, shopping etc nearby.
    Company culture is pretty relaxed as long as you get your work done. There have been layoffs over the past year but was a long overdue necessity - you can't stay fat when competitors are nipping at your heels.
    Benefits include unlimited vacation (as long as you can find the time...), free breakfast and lunch multiple times per week, and an office with lots of space.

    Cons

    Over the years eharmony has grown to become one of the major dating companies in the US, but has lately (like most other dating sites) been impacted by the rise of the mobile dating apps, which has again lead to some cost cutting and subsequent layoffs.
    The management layer has been rather slim over the past year with multiple open positions (that are in the process of being filled) and a sense of being in fire-fighting mode.

    Advice to Management

    Company is moving in the right direction and is definitely much better off today than a year ago. Stay focused!

  3. "Current employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at eharmony full-time

    Pros

    Catered lunches and breakfasts
    Great coworkers
    Great benefits

    Cons

    Management micromanages
    Not a lot of opportunity for moving upward in the company


  4. Helpful (4)

    "Awful Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at eharmony full-time

    Pros

    Most people here are nice and hardworking. We're well fed and it's never boring

    Cons

    While it's never boring, a lot of it is due to the flip flopping of execs. They hire bad people on their own and push out good ones. CEO is grumpy and dismissive and changes his mind frequently about trivial things that put tech and other projects in limbo. Other execs who have been here awhile don't contribute anything and probably wouldn't be hired anywhere else. There are many execs here who act as glorified assistants to the ceo. Promotions are also incredibly arbitrary. Many higher ups were promoted solely on the fact that the former CEO "liked them".

    Advice to Management

    Stop micromanaging. LISTEN to the people who actually work here. Stop saying you're busy when you're really just on Facebook all day.


  5. "Fun!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at eharmony full-time (More than 5 years)

    Pros

    Employee friendly, free lunch. Very well organized, good processes in place. Fun activities.

    Cons

    Some contractors who worked there had too much control. Too many personality conflicts.


  6. Helpful (8)

    "Tone at the top"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at eharmony full-time (More than 5 years)

    Pros

    The mission of the company.

    Cons

    I don't even know where to begin. We can talk about metrics and spin them any way we want but the ultimate metric, which is cash, has been dropping fast over the last 2 years. While the leader is a good talker and probably has good intentions, the lack of experience as a CEO is too apparent. The company is in a death spiral; People are leaving, the company can't take any risks with new incentives or reinvent the product since there is no cash. Its too late to replace the CEO, by the time a new CEO is found the company will be out of money.

    Advice to Management

    Its the product, its always been the product. We can't continue to sit there adding bells and whistles to an outdated product. We didn't evolve fast enough and will now become another case study unfortunately.


  7. Helpful (6)

    "Mixed Bag"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Finance
    Former Employee - Finance
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at eharmony full-time

    Pros

    Smart and hardworking people, strong brand (at the time)

    Cons

    Lack of strategic direction, product is stale/ behind competition

  8. Helpful (2)

    "Making a great comeback!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at eharmony full-time

    Pros

    The people are smart, nice, and easy to work with! (most of them)
    Upper management has greatly improved and is leading the company in the right direction.
    Clean office space, free snacks, free drinks, catered food, benefits
    Occasional company outings

    Cons

    Some people here have been here for so long that they resist change (and bring along a poor attitude), which can impact our pace and culture.

    Work-life balance at times

    Advice to Management

    Hire more talented people and get rid of the people who are not contributing and have a bad attitude at work.


  9. Helpful (4)

    "Great company, great people, fun place!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineer in Westwood, CA
    Current Employee - Engineer in Westwood, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at eharmony full-time (More than 3 years)

    Pros

    -- Tech team is very talented. There have been some changes lately for the good.
    -- There are some really good engineers on the iOS, Android, Front-end, Back-end and SDET teams.
    -- Fast paced environment. There is never a dull day at eHarmony. The tech stack used here is the latest.
    -- If you have a good idea and want to get it done, there is no one stopping you from doing it.
    -- The immigration paperwork is done super quick and through premium processing whenever possible.
    -- HR is very helpful whether it is for immigration concerns or if it is for setting the workstation ergonomically.
    -- Free food almost every day of the week
    -- Healthy and tasty snacking options
    -- Yoga Thursdays!
    -- Flex working hours. As long as you get the work done, no one cares when and how you do it.

    Cons

    -- Last year was bumpy and some people have quit fearing the worst.
    -- Few ineffective employees.

    Advice to Management

    -- Keep hold of the good people
    -- More focus on hiring intelligently
    -- Weed out ineffective employees


  10. Helpful (6)

    "Amazing People and exciting Technical challenges"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at eharmony full-time (Less than a year)

    Pros

    1. The company has an amazing mission, providing commitment minded singles a safe place to find love.
    2. Exciting engineering challenges with accelerated learning for anyone who is hungry and excited.
    3. Excellent Benefits and perks compared to industry standards.
    4. It has been able to keep startup ethos even though the company has been around for a while.
    5. The results of tough choices are now beginning to show with numbers moving in the right direction.

    Cons

    Turnarounds are difficult and require a lot of positivity amid difficult choices and a lot of hard but which could be good for someone willing to learn quick!!

    Advice to Management

    Keep up the good work, perseverance will deliver desired results


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