eharmony Reviews | Glassdoor

eharmony Reviews

Updated August 31, 2018
120 reviews

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3.4
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eharmony CEO Grant Langston
Grant Langston
29 Ratings

120 Employee Reviews

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Pros
  • "There is a great work/life balance" (in 20 reviews)

  • "Free food, insurance, gym, yoga, they have a bar upstairs (open at sometimes" (in 14 reviews)

Cons
  • "Unfair expectations (ie no work-life balance)" (in 7 reviews)

  • "Upper management needs to be some more in touch with employees" (in 5 reviews)

More Pros and Cons

  1. Helpful (1)

    "Good company to work for and fun product"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Los Angeles, CA
    Current Employee - Anonymous Employee in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at eharmony full-time (More than a year)

    Pros

    Working in the dating industry is fun - and being able to create happy couples is the ultimate reward for the work that we do.
    The company has been around since the turn of the century (2000) so is quite old in internet years, but is constantly developing new products in order to compete.
    eharmony is located at a great location right next to UCLA with plenty of gyms, restaurants, shopping etc nearby.
    Company culture is pretty relaxed as long as you get your work done. There have been layoffs over the past year but was a long overdue necessity - you can't stay fat when competitors are nipping at your heels.
    Benefits include unlimited vacation (as long as you can find the time...), free breakfast and lunch multiple times per week, and an office with lots of space.

    Cons

    Over the years eharmony has grown to become one of the major dating companies in the US, but has lately (like most other dating sites) been impacted by the rise of the mobile dating apps, which has again lead to some cost cutting and subsequent layoffs.
    The management layer has been rather slim over the past year with multiple open positions (that are in the process of being filled) and a sense of being in fire-fighting mode.

    Advice to Management

    Company is moving in the right direction and is definitely much better off today than a year ago. Stay focused!


  2. Helpful (4)

    "Outdated company, but I think they prefer to fail."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Los Angeles, CA
    Current Employee - Anonymous Employee in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at eharmony full-time (More than a year)

    Pros

    Killer location, lots of free food, unlimited pto and great benefits. These have gotten better since I started working there too.

    Cons

    I know the product really well. It's not very good. The tech is really outdated and any innovative ideas are immediately shot down. Middle and upper management are lazy and don't have the mindset or skills to work for an internet company. The culture is still really Christian and conservative which is all wrong for California.

    Advice to Management

    Stop blaming a decade of failure on everyone but yourself. Stop micromanaging the product and let people who know their stuff make it relevant for 2018. Take some risks.

  3. Helpful (3)

    "Low Morale working here and low pace work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at eharmony full-time (Less than a year)

    Pros

    Eharmony has good benefits and payscale is competitive

    Cons

    Low morale due to lot of recent layoffs. Slow pace work.

    Advice to Management

    Your employees are a valuable asset to company and you should treat them like one. Do not treat your employees for short term hire and fire.


  4. Helpful (4)

    "Lots of ups and downs over the last few years"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at eharmony full-time

    Pros

    Awesome coworkers who share a vision and love working there when properly supported.
    HR is supportive (for the most part) and easy to talk to. Work is well compensated and benefits are great.
    Catered lunches and yummy snacks/drinks.
    Unlimited vacation.

    Cons

    Management is not very communicative.
    Widespread and unexpected layoffs.
    Location is loud (single-pane windows, which means you can hear ALL the traffic and commotion on the street... from the top of the building). Lots of traffic and people pretty much the whole time.
    Difficult to move up, unless you're in the right department or know the right managers. (this is my impression and my opinion, so take it with a grain of salt).

    Advice to Management

    Be honest with them with the company is doing well and when it is not doing well.
    Be more willing to take risks and support projects. Of the many hackathons that the company hosted, I honestly can't remember any of the great projects EVER being implemented (I might be wrong since the company hardly held employee meetings by the time I left). There were talks of work starting on hackathon projects, but we never really heard anything beyond that.


  5. Helpful (5)

    "QA Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - QA Engineer in Los Angeles, CA
    Former Employee - QA Engineer in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at eharmony full-time (More than 5 years)

    Pros

    They believed in the product, were a friendly, convivial workplace.

    Cons

    Frequent, unexpected and widespread layoffs.


  6. Helpful (1)

    "Frontend Developer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Frontend Developer in Los Angeles, CA
    Current Employee - Frontend Developer in Los Angeles, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at eharmony full-time (More than a year)

    Pros

    eharmony is a great place to work.

    Cons

    There is not much to say in the way of cons.

    Advice to Management

    Management is great.


  7. Helpful (2)

    "Trying their best"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Westwood, CA
    Current Employee - Anonymous Employee in Westwood, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at eharmony full-time (Less than a year)

    Pros

    catered meals
    flexible time off
    open to new benefits

    Cons

    hard to move up
    sometimes slow to make change

  8. Helpful (1)

    "Current employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at eharmony full-time

    Pros

    Catered lunches and breakfasts
    Great coworkers
    Great benefits

    Cons

    Management micromanages
    Not a lot of opportunity for moving upward in the company


  9. "Fun!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at eharmony full-time (More than 5 years)

    Pros

    Employee friendly, free lunch. Very well organized, good processes in place. Fun activities.

    Cons

    Some contractors who worked there had too much control. Too many personality conflicts.


  10. Helpful (14)

    "Tone at the top"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at eharmony full-time (More than 5 years)

    Pros

    The mission of the company.

    Cons

    I don't even know where to begin. We can talk about metrics and spin them any way we want but the ultimate metric, which is cash, has been dropping fast over the last 2 years. While the leader is a good talker and probably has good intentions, the lack of experience as a CEO is too apparent. The company is in a death spiral; People are leaving, the company can't take any risks with new incentives or reinvent the product since there is no cash. Its too late to replace the CEO, by the time a new CEO is found the company will be out of money.

    Advice to Management

    Its the product, its always been the product. We can't continue to sit there adding bells and whistles to an outdated product. We didn't evolve fast enough and will now become another case study unfortunately.


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