eharmony Reviews | Glassdoor

eharmony Reviews

Updated September 15, 2017
111 reviews

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3.4
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eharmony CEO Grant Langston
Grant Langston
21 Ratings

111 Employee Reviews

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Pros
  • There is a great work/life balance (in 20 reviews)

  • Free food, insurance, gym, yoga, they have a bar upstairs (open at sometimes (in 13 reviews)

Cons
  • Unfair expectations (ie no work-life balance) (in 7 reviews)

  • You have to patient in terms of career growth (in 4 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (6)

    "Good people and lots of opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at eharmony full-time (More than a year)

    Pros

    - Smart and friendly colleagues
    - Modern tech stack
    - Free snacks, breakfast and lunch
    - Small company, so you can work on a lot of different things and have a big impact
    - Feel good about what you do, helping people find love
    - The company is now in the hands of solid leadership

    Cons

    The last year was a little bumpy but we've turned it around and are heading in the right direction.

    Advice to Management

    Keep doing what you've been doing the last few months.


  2. "Disingenuous Leaders"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Los Angeles, CA
    Current Employee - Anonymous Employee in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at eharmony full-time (More than 10 years)

    Pros

    Free food, subsidized gym memberships, friendly coworkers

    Cons

    Executives are constantly going behind our backs to make whatever decision they want at the detriment of trust, morale, and intelligence. Even though PRODUCT is the ultimate problem, blame and focus is constantly shifted away from it by the CPO.

    Advice to Management

    Stop asking why morale is so low. Try fixing it instead.

  3. Helpful (4)

    "Mixed Bag"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Finance
    Former Employee - Finance
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at eharmony full-time

    Pros

    Smart and hardworking people, strong brand (at the time)

    Cons

    Lack of strategic direction, product is stale/ behind competition


  4. Helpful (7)

    "Exodus..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at eharmony full-time (Less than a year)

    Pros

    Location good for dining options

    Cons

    4-5 rounds of layoffs so far this year. Half the Executive team have left the company. Good talent (whatever is left) is leaving for greener pastures. The CEO is a 1st time CEO with no experience at all. The business is getting disrupted fast.

    Advice to Management

    Too late for any advice


  5. Helpful (2)

    "Making a great comeback!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at eharmony full-time

    Pros

    The people are smart, nice, and easy to work with! (most of them)
    Upper management has greatly improved and is leading the company in the right direction.
    Clean office space, free snacks, free drinks, catered food, benefits
    Occasional company outings

    Cons

    Some people here have been here for so long that they resist change (and bring along a poor attitude), which can impact our pace and culture.

    Work-life balance at times

    Advice to Management

    Hire more talented people and get rid of the people who are not contributing and have a bad attitude at work.


  6. Helpful (4)

    "Great company, great people, fun place!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineer in Westwood, CA
    Current Employee - Engineer in Westwood, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at eharmony full-time (More than 3 years)

    Pros

    -- Tech team is very talented. There have been some changes lately for the good.
    -- There are some really good engineers on the iOS, Android, Front-end, Back-end and SDET teams.
    -- Fast paced environment. There is never a dull day at eHarmony. The tech stack used here is the latest.
    -- If you have a good idea and want to get it done, there is no one stopping you from doing it.
    -- The immigration paperwork is done super quick and through premium processing whenever possible.
    -- HR is very helpful whether it is for immigration concerns or if it is for setting the workstation ergonomically.
    -- Free food almost every day of the week
    -- Healthy and tasty snacking options
    -- Yoga Thursdays!
    -- Flex working hours. As long as you get the work done, no one cares when and how you do it.

    Cons

    -- Last year was bumpy and some people have quit fearing the worst.
    -- Few ineffective employees.

    Advice to Management

    -- Keep hold of the good people
    -- More focus on hiring intelligently
    -- Weed out ineffective employees


  7. Helpful (1)

    "Marketing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing in Sydney (Australia)
    Current Employee - Marketing in Sydney (Australia)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at eharmony full-time (Less than a year)

    Pros

    Great team work environment and plenty of opportunities to grow.

    Cons

    So far, there is really no cons working at eHarmony.

  8. Helpful (6)

    "Making great progress"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at eharmony full-time (More than a year)

    Pros

    I have been with the company for over a year and yes it's been challenging, but we are starting to see the benefits of the hard work. I feel optimistic about the future and that wasn't always the case.

    Everyone is really nice to work with and I don't feel like there is any real politics or backstabbing here.

    Location is great. Lots of cheap eats in Westwood.

    I like my manager and the people I work with.

    The mission is great (helping people find love) and it's always nice to meet a "success couple" in the office.

    Free food in the office

    Good benefits.

    Cons

    Is eHarmony perfect. Of course not. We have our challenges as an old internet company trying to stay fresh and relevant. The uncertainty of the business may be a con to some, but as I see it, every business has their challenges. In the end, it's the people you work with and the mission that's most important.

    Advice to Management

    Keep being open and honest to employees. The layoffs were hard to deal with, but having a clear justification and showing how these changes are improving the business really helps.


  9. Helpful (3)

    "Smart People,Great culture and Fun place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Los Angeles, CA
    Current Employee - Anonymous Employee in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at eharmony full-time (More than 3 years)

    Pros

    Very warm and smart colleagues and there are constantly new learning experiences at work
    The mission of the company is very encouraging to come to work every day
    Lots of perks like breakfasts, free lunches, subsidized gym membership etc.
    Good work life balance and stressless environment which helps in delivering bugfree product

    Cons

    Should try delivering more creative product to keep up with competition
    Recent layoffs are little uncomfortable but thinks are bright again


  10. Helpful (4)

    "Great place to start your career."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Los Angeles, CA
    Former Employee - Software Engineer in Los Angeles, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at eharmony full-time (More than a year)

    Pros

    Friendly environment. Most of the people I worked with are my friends even outside the work place.
    Autonomy at the workplace. You can design stuff end to end, no TPM's to meddle with your tasks or stories.
    A lot of new technologies to work on. The company has a good outlook in terms of adopting new technologies that can help the business.
    You can move fast in terms of work since it's a small environment and you can reach out to people easily.
    Management is also very understanding and patient with unforeseen delays and blockers.
    Decent Perks and benefits. Free food, insurance, gym, yoga, they have a bar upstairs (open at sometimes.. :) )
    Great work life balance.

    Cons

    You have to patient in terms of career growth.
    I don't really see too many cons, but dating space these days is very competitive and slowly turning into a freemium market, hence I feel the company should add more features,
    And expand their reach with more products that target different market segments (like younger audience..) to grow bigger.


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