eharmony Reviews | Glassdoor

eharmony Reviews

Updated September 27, 2017
111 reviews

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Pros
  • There is a great work/life balance (in 20 reviews)

  • Free food, insurance, gym, yoga, they have a bar upstairs (open at sometimes (in 13 reviews)

Cons
  • Unfair expectations (ie no work-life balance) (in 7 reviews)

  • You have to patient in terms of career growth (in 4 reviews)

More Pros and Cons

  1. Helpful (4)

    "Great place to start your career."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Los Angeles, CA
    Former Employee - Software Engineer in Los Angeles, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at eharmony full-time (More than a year)

    Pros

    Friendly environment. Most of the people I worked with are my friends even outside the work place.
    Autonomy at the workplace. You can design stuff end to end, no TPM's to meddle with your tasks or stories.
    A lot of new technologies to work on. The company has a good outlook in terms of adopting new technologies that can help the business.
    You can move fast in terms of work since it's a small environment and you can reach out to people easily.
    Management is also very understanding and patient with unforeseen delays and blockers.
    Decent Perks and benefits. Free food, insurance, gym, yoga, they have a bar upstairs (open at sometimes.. :) )
    Great work life balance.

    Cons

    You have to patient in terms of career growth.
    I don't really see too many cons, but dating space these days is very competitive and slowly turning into a freemium market, hence I feel the company should add more features,
    And expand their reach with more products that target different market segments (like younger audience..) to grow bigger.


  2. Helpful (3)

    "Smart People,Great culture and Fun place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Los Angeles, CA
    Current Employee - Anonymous Employee in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at eharmony full-time (More than 3 years)

    Pros

    Very warm and smart colleagues and there are constantly new learning experiences at work
    The mission of the company is very encouraging to come to work every day
    Lots of perks like breakfasts, free lunches, subsidized gym membership etc.
    Good work life balance and stressless environment which helps in delivering bugfree product

    Cons

    Should try delivering more creative product to keep up with competition
    Recent layoffs are little uncomfortable but thinks are bright again

  3. Helpful (7)

    "Exodus..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at eharmony full-time (Less than a year)

    Pros

    Location good for dining options

    Cons

    4-5 rounds of layoffs so far this year. Half the Executive team have left the company. Good talent (whatever is left) is leaving for greener pastures. The CEO is a 1st time CEO with no experience at all. The business is getting disrupted fast.

    Advice to Management

    Too late for any advice


  4. Helpful (17)

    "Going down fast unfortunately"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in Westwood, CA
    Former Employee - Senior Software Engineer in Westwood, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at eharmony full-time (More than a year)

    Pros

    - Competitive salary
    - Some very smart and nice people work here
    - Free food
    - Subsidized gym membership

    Cons

    - Layoffs every few months as a result of which every person is carrying a lot more weight
    - Executives do not seem to know what they are doing
    - Stone-age marketing. Who watches TV anymore!
    - Stressful work environment
    - No innovation in product

    Advice to Management

    Cannot think of any. It's too late to salvage.

    eharmony Response

    Jul 27, 2017 – Chief Executive Officer

    I am sorry you had a stressful experience, and I agree that reimagining the business and making substantial changes isn’t easy. The good news, which I shared yesterday with the team, is that after a... More


  5. Helpful (12)

    "Going downhill fast"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at eharmony full-time

    Pros

    The people. A lot of long time employees, good comradely. Company provided lunch & breakfast as well as stocked kitchens. Game room, etc.

    Cons

    Clueless. Barely hanging on. Antiquated.

    eharmony Response

    Jul 27, 2017 – Chief Executive Officer

    I agree with you that we have some awesome employees and good camaraderie. I will disagree with you that we are “clueless” and “barely hanging on.” Do we have challenges in an industry that is... More


  6. Helpful (2)

    "Technology"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at eharmony full-time

    Pros

    Good team and very knowledgeable

    Cons

    Lots of changes in the company


  7. Helpful (13)

    "No Harmony"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer
    Former Employee - Software Engineer
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at eharmony full-time (More than a year)

    Pros

    Free snacks, some good people.

    Cons

    Cliquish management and senior engineering braintrust, loudest/most senior voice wins. Projects spun up and thrown away willy-nilly as management grasps at new ideas to keep product alive. If you are an engineer be prepared to be on call 24/7, forget about work-life balance, all due to creaking infrastructure that breaks daily. Good luck getting sleep because you will be expected to answer emails at 3 am. Ancient technology struggling to get along with the new world.

    eharmony Response

    Jul 27, 2017 – Chief Executive Officer

    Thank you for your candor. It’s always welcome. From where I sit, a very thoughtful roadmap was put together this year to help address any technical challenges and improve usability. I hope that you... More

  8. Helpful (13)

    "Failing company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good pay, provides good snacks and lunches. They also offer great perks as well.

    Cons

    The company has an open wound that they can't seem to stitch up. So instead they fix it by going through rounds of laying off people as a bandaid.There is also no clear direction for management and things are often kept hidden during meetings.

    Advice to Management

    Stop laying off people as a the only means to cut cost.

    eharmony Response

    Jul 27, 2017 – Chief Executive Officer

    What we have had is technology that has been around for many years, and is very complicated to update and modernize. This is why the process has taken a lot of thought and time to work on. That is... More


  9. Helpful (21)

    "Run"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at eharmony full-time (Less than a year)

    Pros

    Nice people, although some of the best were just let go (we've had lay-off after lay-off)
    Convenient location - easy commute for most

    Cons

    Product is run like it's 2005 with no leadership and no vision. PMs just pick random projects, make dev work on them for 6 months, and then wait to find out what the data says - they all turn out horrible and we scrap the code.
    Tech is very outdated and slow
    No growth or learning opportunities. I've actually un-learned working here
    No innovation
    No leadership
    They just promote (men) with little to no experience in leadership roles

    Advice to Management

    Stay up-to-date on how to run a tech company in 2017. Our competition is crushing us because our product looks like it's from the 90s.

    eharmony Response

    Jul 27, 2017 – Chief Executive Officer

    Thank you for your candor here. As I have said many times, I always welcome the opportunity for anyone in the company with ideas of how to improve our service to please come and talk to me, so I am... More


  10. Helpful (26)

    "Going down way too fast"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Westwood, CA
    Current Employee - Anonymous Employee in Westwood, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at eharmony full-time

    Pros

    Free (cheap) lunches / breakfast on some days
    (Sometimes) interesting projects ... but that'll not be the case in a month or so
    Can't think of any more Pros

    Cons

    Top management have no idea how to get out of the deeeeeep trouble they have gotten into and the only solution they are able to find is to fire employees to save money in near term
    Company is in worst hands in probably last 15 years of the history
    Wasted tons of money to come up with Elevated which no one uses / no one will use and the current eH employees have to suffer because of that

    Advice to Management

    If you want to reduce the workforce, please do it once and for all. 5 rounds of layoffs does not send right signal and employees are demoralized and demotivated than ever.
    Also stop delivering motivational speeches to hide the real issues


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