eircom Reviews | Glassdoor

eircom Reviews

Updated July 17, 2017
99 reviews

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2.7
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Approve of CEO
eircom Group CEO Richard Moat
Richard Moat
32 Ratings

99 Employee Reviews

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Pros
  • friendly people, good conditions and work life balance and I don't mind going to work in the morning which is a huge life benefit (in 12 reviews)

  • Good People/ Great Atmosphere/ Good Commission / Local / Centra (in 9 reviews)

Cons
  • In a permanent state of flux with no real plan or direction from senior management (in 11 reviews)

  • Opportunities for advancement can be limited (in 3 reviews)

More Pros and Cons

  1. "Sales Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Galway (Ireland)
    Former Employee - Sales Associate in Galway (Ireland)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at eircom part-time (More than a year)

    Pros

    Excellent pay for part time work

    Cons

    Dealing with some customers is a pain


  2. "Operations Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at eircom full-time (More than 10 years)

    Pros

    Progression, development, casual employment, broad industry, local, dublin based, experience,

    Cons

    Third party vendor, established, cost cutting, budget vendor, unrewarding, lack of recognition, pay & Incremental increases below national level, No pension, no perks

    Advice to Management

    No Advice No Advice No Advice No Advice No Advice No Advice No Advice No Advice No Advice No Advice No Advice No Advice No Advice No Advice No Advice

  3. "Customer sales advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dublin, Co. Dublin (Ireland)
    Former Employee - Anonymous Employee in Dublin, Co. Dublin (Ireland)
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at eircom full-time (More than a year)

    Pros

    Team rotation. Easy working hours. Easy location

    Cons

    Very basic salary. Not helping team


  4. "Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Account Manager in Dublin, Co. Dublin (Ireland)
    Current Employee - Account Manager in Dublin, Co. Dublin (Ireland)
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at eircom full-time (More than 3 years)

    Pros

    Great Location , job security, pension

    Cons

    bad rep with customers, competitive market place


  5. "Tough but lots of opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at eircom full-time

    Pros

    You get to work on a lot of interesting challenges, you work hard but there are opportunities to grow.

    Cons

    Senior management seems to be only interested in making their bonus, they will do anything to do so which means everyone has to work extremely hard for little reward.

    Advice to Management

    Start to look after your staff, you have such a high staff turnover and losing a lot of good people every week.


  6. "Great people bad atmosphere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    I worked at eircom full-time (More than 8 years)

    Pros

    Meteor culture in small pockets
    Great building

    Cons

    Constant politicking
    No regard for employee morale


  7. "ok company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Limerick, Co. Limerick (Ireland)
    Former Employee - Anonymous Employee in Limerick, Co. Limerick (Ireland)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at eircom (More than a year)

    Pros

    work is good pay not bad management good and helpful

    Cons

    no progression or recnigition within the company

  8. "Network Technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    exposure to IP, and telecom. Good learning company.

    Cons

    none yet, too early. it takes a while to be provicient at each element of the job.


  9. "Challenging never a dull moment!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at eircom full-time (More than 5 years)

    Pros

    Calibre of people I work with, they always strive to go above and beyond for the customer. The variety of work, so much to do that you get a chance to get involved in so many interesting projects.

    Cons

    Sometimes the work load can be a challenge.

    Advice to Management

    We have the potential to be great, great products, and talented people, we just need to focus on our Customer Experience improvements.


  10. "Sales admin"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    I have been working at eircom (Less than a year)

    Pros

    Nice Cafe on the 8th floor

    Cons

    Not many opportunities. Only offer contract work if moving department.


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