emarsys Reviews | Glassdoor

emarsys Reviews

Updated April 15, 2017
52 reviews

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Full-time Part-time

4.1
Star Star Star Star Star
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emarsys CEO Ohad Hecht
Ohad Hecht
22 Ratings

52 Employee Reviews

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Pros
  • They include everything from a subsidised gym membership to one of the best gyms, to beer o'clock on a Friday night (in 6 reviews)

  • From a workplace perspective, Emarsys is really trying to build up a great working environment, attracting top talent - since I (in 6 reviews)

Cons
  • Since the company is growing so rapidly, sometimes it is hard to keep up hiring with the work needed to get done (in 3 reviews)

  • Beside that I had very bad experience working for them that even effected my career path (in 3 reviews)

More Pros and Cons

  1. "Fantastic company that believe strongly in employee growth"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Campaign Manager in Indianapolis, IN
    Current Employee - Campaign Manager in Indianapolis, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at emarsys full-time (More than a year)

    Pros

    Good benefits including parking, cell, and gym reimbursement. Service department is very focused on employee growth and promoting within. Innovative product and growing rapidly.

    Cons

    Sales department is not very open to promoting entry level employees. Some sales managers are just plain bad. Since the company is growing so rapidly, sometimes it is hard to keep up hiring with the work needed to get done.

    Advice to Management

    Sales department needs to be more open to employee ideas.


  2. "Success feels inevitable."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sol Arc in Indianapolis, IN
    Current Employee - Sol Arc in Indianapolis, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at emarsys full-time (Less than a year)

    Pros

    There is unmistakable passion and desire to succeed from everyone here, starting with the president all the way throughout the building. There is a drive to provide solutions that make customers happy, and everyone is encouraged to go the 'extra mile'. Great atmosphere.

    Cons

    The cons are logistical in nature. Working downtown is expensive, and the commute can be hectic.

    Advice to Management

    Try to always maintain the same level of openness and direct communication with the staff. In my short time here, I have truly enjoyed the interaction with management, and although not scalable to the current levels when the inevitable exponential growth happens, I hope we find the ability to maintain some level of personal interaction.

  3. Helpful (2)

    "Archaic, Overly sales driven culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Indianapolis, IN
    Former Employee - Anonymous Employee in Indianapolis, IN
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at emarsys full-time (More than a year)

    Pros

    Great product and development team
    Opportunity for growth

    Cons

    Sales is still extremely old school. Very much a hit and hope approach with sales.
    Too much turnover in marketing means that the company brand in the US is non existent
    US Management is trying to replicate ExactTarget circa 2010, where most of the staff is from.
    Exec team is quite autocratic

    Advice to Management

    Develop a more sophisticated sales structure combining with marketing, lead gen and advanced sales tools.

    emarsys Response

    Feb 24, 2017 – Internal Recruiter

    Thank you for your response we appreciate any and all feedback. As a company in a high growth phase we have the ability to be agile in our approach, but know that there are many areas of opportunity ... More


  4. Helpful (3)

    "Great Place To Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Solution Architect in Indianapolis, IN
    Current Employee - Solution Architect in Indianapolis, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at emarsys full-time (Less than a year)

    Pros

    - Amazing work culture
    - Great work-life balance
    - Everything flows from top whether bad or good. The president (Sean Brady) is a great leader and highly motivated which brings a lot of positive energy in the team.
    - Exceptional; best-of-talent colleagues
    - Flexible working hours
    - Trust in employees
    - Clear direction and communication from upper management
    - Top notch workplace for Marketing Cloud professionals
    - Good benefits

    Cons

    Keeping up with the names of new employees as we continue our fast growth...
    Honestly, there are no cons thus far. Everyone here is super nice, supportive, helpful and focused on delivering world-class marketing solutions, products, and services Emarsys has to offer.

    Advice to Management

    - Stay the course and keep doing what you're doing. We can't ask for more.
    - As the company grows, make sure to protect and keep the Culture.
    - Continue hiring skilled, enthusiastic, and energetic talent.


  5. Helpful (2)

    "Empowering Clients and Employees"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - SDR in Indianapolis, IN
    Current Employee - SDR in Indianapolis, IN
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Investment in employees, growth opportunities, CEO visits every desk when in town, flexible / family atmosphere. Work hard, play hard!

    Cons

    Growing start up, process and procedures being developed as we grow, tough to get name recognition, activity driven, numbers heavy.

    Advice to Management

    Continue to invest in current employees. Provide special projects to see where people excel outside of current role.


  6. Helpful (7)

    "Blame Game Culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    I worked at emarsys full-time

    Pros

    Great technology, fast growth, good intentions.

    Cons

    Running the business in the UK like a democracy. High growth with many young, inexperienced employees and managers with too much influence on leadership decisions. A set of "trusted" employees have learned to take advantage of an open door policy that turns 'opinions' into blame that doesn't get fully vetted. Rumors start to become reality. Confusion, disruption, and panicked decisions ensue.

    Advice to Management

    A business is not a democracy.
    Vet opinions with the accused. Game over.

    emarsys Response

    Jan 31, 2017 – Internal recruiter

    We’re sorry to hear your experience at Emarsys wasn’t as good as we hoped. We welcome any feedback in order to help us continuously improve. With 15 offices around the world, we have a ... More


  7. "Great company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England (UK)
    Current Employee - Anonymous Employee in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The culture of the company is great and everyone I work with is encouraging and fun.
    Brilliant atmosphere at Emarsys, people are friendly and professional at the same time, all levels of Management are very approachable.
    The product is very good and in constant improvement that’s why there are many opportunities for professional development.
    Staff benefits- Emarsys- UK office offers flexible working hours, Bupa health & medical insurance, Life insurance, Gym membership and breakfast.

    Cons

    hard to find cons - the gym is a bit far from the office.

  8. "Great Company to work for!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Finance Executive in London, England (UK)
    Current Employee - Finance Executive in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great culture, great working environment, great communication with managers, great progression

    Cons

    I cannot find any cons

    Advice to Management

    Keep up the good work!


  9. "Great Opportunity For Growth"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England (UK)
    Current Employee - Anonymous Employee in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at emarsys full-time (Less than a year)

    Pros

    Growing - Many opportunities for professional development
    Leadership - Confidence in C-level
    Tech sector - Fast paced, dynamic and innovative
    Global - Offices around the globe, serving a global network of clients
    Innovative - Huge investment in R&D
    Community - Pleasant company to work with and for

    Cons

    Very few, some growing pains in transition to a large enterprise.

    Advice to Management

    Keep the organisation as agile as possible. Trust in employees to deliver without unnecessary approval.


  10. "Sales Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager
    Current Employee - Sales Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at emarsys full-time (More than a year)

    Pros

    Absolutely brilliant atmosphere, smart, driven people all looking to make change for the benefit of the product and other staff member

    Cons

    Coffee machine isn't top of the range and maybe the odd biscuit would be nice.


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