eviCore healthcare CDS Representative Reviews | Glassdoor

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eviCore healthcare CDS Representative Reviews

Updated Sep 20, 2017

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2.9
86%
Recommend to a Friend
100%
Approve of CEO
eviCore healthcare Chairman and Chief Executive Officer John J. Arlotta
John J. Arlotta
1 Rating
  1. Helpful (1)

    "It's a bit more interesting than a typical Customer Service job."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - CDS Representative in Colorado Springs, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at eviCore healthcare full-time for more than a year

    Pros

    The supervisors and trainers and typically very helpful. PTO is accrued with each paycheck.

    Cons

    Some callers are difficult. Occasionally the nurses and doctors that call in can be quite rude and condescending. Raises are small and infrequent. I was given a $.24 after 2 years. I was told raises are yearly, however, if you are hired after a certain date (in my case, a week or so after that date passed) you must wait for the NEXT year's review and raise.

    Advice to Management

    Try to allow more opportunity for advancement or cross-training.

    eviCore healthcare2017-09-21
  2. Helpful (1)

    "Clinical Decision Support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - CDS Representative in Bluffton, SC
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at eviCore healthcare full-time for more than 3 years

    Pros

    They are a company that doesn't discriminate

    Cons

    The pay is not good

    Advice to Management

    Listen to the ideas of your employees. Too many changes at one time.

    eviCore healthcare2016-06-09
  3. "It was fine until they merged and became eviCore."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    CDS Representative in Ridgeland, SC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at eviCore healthcare for more than a year

    Pros

    Supervisor was great, decent pay and benefits were ok as far as insurance goes today. Got vacation time but it could be impossible to take it off.

    Cons

    Hard to take PTO, treated like we were 5 year old, they kept pushing and expecting more for less.

    Advice to Management

    Appreciate the people who take those thousands of calls a little more so and try hiring more people so we don't have to turn callers away by reading the 'callback script'

    eviCore healthcare2015-09-18
Found 3 reviews