greyhealth group Reviews | Glassdoor

greyhealth group Reviews

Updated November 16, 2017
102 reviews

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3.1
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Erin Byrne
8 Ratings

102 Employee Reviews

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Pros
  • Good work life balance and interesting accounts (in 4 reviews)

  • Agency is made up if great people who know how to collaborate and have fun while doing good work (in 6 reviews)

Cons
  • Like every other shop in the city, work-life balance could be better (in 9 reviews)

  • No respect of senior management, President of Phase Five was let go without saying goodbye to staff (in 9 reviews)

More Pros and Cons

  1. "Phase Five is a supportive and dynamic place to be"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at greyhealth group full-time (Less than a year)

    Pros

    Smart, passionate, strategic professionals, and responsive leadership. I’ve worked closely with the senior leadership at phase five and couldn’t disagree more with recent reviews. They have always been very responsive to employee needs—but those needs must be communicated. Getting frustrated and burnt out without saying anything doesn’t help anyone. In my experience, this company and leadership will WORK to give you the growth and opportunities you’re looking for if you just ask.

    Cons

    Like every other shop in the city, work-life balance could be better. There have been a lot of changes recently—some for the best, others poorly conceived. Regardless, the workload is no worse than anywhere else, and leadership stands ready to reward talent with opportunities for rapid advancement.

    Advice to Management

    Keep up the new-found transparency...and work to include a wider range of individuals in your planning decisions.


  2. "Great agency to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior CopyWriter in New York, NY
    Former Employee - Senior CopyWriter in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at greyhealth group full-time (More than a year)

    Pros

    Fun people who work hard/play hard, amazing location, decent perks.

    Cons

    Nothing you wouldn't run into at any agency.

    greyhealth group Response

    Nov 6, 2017 – CEO

    Thanks for sharing your thoughts. I agree that we have a team of fun people who work hard and play hard. We have a ton of opportunity to build on our great staff, and that is what I am focused on all... More

  3. Helpful (4)

    "Do not work at Phase Five (or ghg)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    I have been working at greyhealth group full-time

    Pros

    You are employed , some good colleagues

    Cons

    Lack of qualified leadership, lack of addressing issues, terrible account staff, no work life balance

    Advice to Management

    Agree with the Oct 24 post below- the new leadership at Phase Five is terrible and not qualified for the role. One on one meetings are constantly canceled, issues are ignored, fluffy things are said, no transparency. A handful of people actually work. Senior account individuals have NO IDEA what is occurring on their accounts and spend most of the day avoiding meetings or hanging out. Everyone knows it, nothing is fixed. If you bring this to the top leadership (both scientific and accounts leaders), they pretend they're going to address but really sweep it under the rug. Zero growth. High turnover. No mentorship. Ghg side a bit better it seems, but horrible senior accounts and PMs as well. Do yourself a favor and do not work here! Phase Five leadership: as said below, organizing breakfasts do not make everything ok, please address actual problems.

    greyhealth group Response

    Nov 6, 2017 – CEO

    Like in the post below, I hope you will reach out for a confidential discussion so I can share some specifics and hear more from you. What you describe is not acceptable and is not how I expect our... More


  4. Helpful (3)

    "Do not work at Phase Five!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account
    Current Employee - Account
    Doesn't Recommend
    Approves of CEO

    I have been working at greyhealth group full-time

    Pros

    A handful of people are great

    Cons

    Too many to list here, some insight below

    Advice to Management

    Although the new CEO seems great overall, her new picks for Phase Five leadership are questionable. None are suited for the role and it's universally known. General examples of working here include: extremely unprofessional atmosphere, lots of lying rather than transparency, dumping work on junior account staff rather than mentorship, high level of manipulation. High turnover rate due to nightmare accounts leadership. Verbal abuse- screaming and cursing. No one in management ever addresses issues, everything is swept under the rug. Apparently hosting multiple breakfasts and happy hours make "everything okay". Cannot stress enough-no mentorship or growth at all. Do not work here! Look at the turnover for proof!

    greyhealth group Response

    Nov 6, 2017 – CEO

    Thank you for taking the time to write and share your thoughts. I am disappointed to hear what you are experiencing, as I don't consider any of that behavior to be acceptable. I'd really like to talk... More


  5. "New CEO brings Clarity, Vision & Fun"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Strategic Account in New York, NY
    Current Employee - Strategic Account in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at greyhealth group full-time (More than 3 years)

    Pros

    Under the new greyhealth group leadership, ghg is a totally different and much better agency. The vibe and feel of ghg are night and day from the previous leadership. There is complete transparency with how we are doing and what we can do to address concerns we (employees) may have.

    Cons

    Not able to hire as quickly as we would like.
    Managers need to do a better job of completing performance reviews.

    Advice to Management

    Keep doing what you're doing. The ghg Con meeting for the entire agency was a great start to bring everyone together to share goals and vision of the agency under our new CEO. Let's keep that connection ongoing with more agency updates.

    greyhealth group Response

    Sep 21, 2017 – CEO

    Thank you for taking the time to write a review, and share your perspective. I'm glad you enjoyed ghgCon, and can tell you that the meeting is the model for ongoing communications updates moving... More


  6. Helpful (1)

    "Best Agency in the Industry"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in New York, NY
    Current Employee - Account Executive in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at greyhealth group full-time (More than 3 years)

    Pros

    Extremely supportive environment where everyone is happy to help. New CEO is amazing and know she will do whatever it takes to elevate the experience for all employees.

    Cons

    Not enough collaboration between business divisions, but confident that will change with new management.

    Advice to Management

    Continue to be transparent and continue supporting employees.

    greyhealth group Response

    Sep 21, 2017 – CEO

    Thank you for taking the time to share your experience, and for your support. Our greatest strength is our amazing team, and our leaders are completely focused on creating a collaborative and... More


  7. "Associate Digital Strategist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at greyhealth group full-time

    Pros

    Really smart and talented people working with you!

    Can't beat the location.

    Cons

    IT is an absolute nightmare

    Advice to Management

    A more extensive training program for new hires/ interns to gain a better understanding of pharma and ghg.

    greyhealth group Response

    Sep 21, 2017 – CEO

    Thank you for taking the time to comment on your experience at the agency. I agree with you that we have very smart and talented people! I can also tell you that the IT transformation plan is well in... More

  8. Helpful (1)

    "Good culture, embrace the change"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at greyhealth group full-time (More than a year)

    Pros

    Great office, great location, smart people, good creative capabilities. I have worked here for some time now and have really enjoyed my time. There is a new CEO in place and change is inevitable. Why keep things constant when they aren't working. I applaud them for shaking things up to try and make an impact. First initiative to be more transparent was moving towards mini town halls. Weekly Leadership updates to keep staff informed on upcoming work/events. BRAVO

    Cons

    Some departments became understaffed and have to take on more and more work. Ancient financial systems and constant IT issues come to mind. Will always have challenges that need to be solved when reporting to a Holding company. This agency is no different than any other in the industry.

    Advice to Management

    I would recommend that the management continue to keep the culture as good as it is but consider focusing on retention as a way to keep employees. Make sure the entire company is on the same page. As an employee of ghg I like the direction company is headed.

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    Helpful

    greyhealth group Response

    Sep 21, 2017 – CEO

    Thank you for taking the time to share your review, and for your thoughtful advice. We are in the midst of transforming our business, and are delighted to have you as a part of it. Please continue to... More


  9. Helpful (1)

    "Intern program review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Intern in New York, NY
    Former Employee - Intern in New York, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at greyhealth group (Less than a year)

    Pros

    - great experience unparalleled at similar agencies including pitch project
    - supervisors care about your goals and interests and provide meaningful work
    - company culture is friendly and welcoming
    - open floor plan allows for great collaboration and understanding among team members
    - provide various opportunities for networking
    - social events provide company cohesiveness
    - compensation is good compared to other internship programs

    Cons

    - time frame of two months (by the time the internship ends you just start to grow accustomed to GHG)

    Advice to Management

    n/a


  10. Helpful (3)

    "Disorganized & Not Thoughtful of Current Employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at greyhealth group full-time

    Pros

    Few good people with talent

    Cons

    Agency is going through major changes due to new CEO
    No respect of senior management, President of Phase Five was let go without saying goodbye to staff
    Do not work with Phase Five, no consideration of work/life balance

    Advice to Management

    Treat your employees well and don't focus solely on the bottom line

    greyhealth group Response

    Sep 21, 2017 – CEO

    Thank you for sharing your thoughts. We take comments like yours very seriously, and we are sorry that you aren't satisfied with how recent changes were handled.

    Our leaders are committed to... More


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