hhgregg Reviews | Glassdoor

hhgregg Reviews

Updated April 18, 2017
227 reviews

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3.0
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hhgregg CEO Robert J. Riesbeck
Robert J. Riesbeck
19 Ratings

227 Employee Reviews

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Pros
  • Benefits were okay and the employee discount is great (in 82 reviews)

  • If you are a good salesman you can make a lot of money (in 20 reviews)

Cons
  • Work/life balance can be tough with long hours (in 48 reviews)

  • I really have no cons other then the long hours in the retail world (in 101 reviews)

More Pros and Cons

  1. "Workers Compensation supervisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Workers in Indianapolis, IN
    Current Employee - Workers in Indianapolis, IN
    Negative Outlook

    I have been working at hhgregg full-time (More than 5 years)

    Pros

    Great People to work with

    Cons

    lack of Management training


  2. "Business changes"

    Star Star Star Star Star
    Current Employee - Anonymous Employee in Indianapolis, IN
    Current Employee - Anonymous Employee in Indianapolis, IN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at hhgregg full-time (More than 5 years)

    Pros

    Hhgregg was a good company for work life balance.

    Cons

    Company needed more than 2 people per job role. Not enough job backup.

    Advice to Management

    Good company while it lasted


  3. "POS and Ecommerce Retail"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Indianapolis, IN
    Current Employee - Anonymous Employee in Indianapolis, IN

    I have been working at hhgregg full-time (More than 5 years)

    Pros

    Good people to work with. Very flexible work schedule. Ability to learn new technology and software.

    Cons

    Past management disregarded recommendations of staff that had been doing this kind of work for years. Due to retail, holidays were limited.

    Advice to Management

    Listen to your staff. They have been doing this job for a long time and know what they are talking about. Do more planning and less shooting from the hip when it comes to new projects.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Commission sales associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Commissioned Sales Associate in Indianapolis, IN
    Former Employee - Commissioned Sales Associate in Indianapolis, IN
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Earning potential on full commission or hourly base plus commission choice when hired. Some associates make lots of money there.

    Cons

    Inventory levels can vary and commission can be affected by promotions. Associates are Paid on sale at time of product delivery.


  6. "struggling"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Indianapolis, IN
    Current Employee - Manager in Indianapolis, IN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at hhgregg full-time (More than 8 years)

    Pros

    my coworker have made my time with hhgregg very enjoyable. Generally the tone around the office is up beat and jovial.

    Cons

    the benefits and some policies are not employee friendly. things like a maximum of 3 weeks of vacation with no other official paid time off.

    Advice to Management

    At this point management is solely focused on survival. now in bankruptcy court, there is no communication with or apparent concern for associates who's livelihood is hanging in the balance.


  7. "Hard Word"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Comission Sales in Mount Juliet, TN
    Former Employee - Comission Sales in Mount Juliet, TN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at hhgregg full-time (More than a year)

    Pros

    Coworkers and management is laid back

    Cons

    Hard to make the money needed to pay bills

    Advice to Management

    Get a base salary or pay rate


  8. "sales associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Miami, FL
    Former Employee - Anonymous Employee in Miami, FL
    Doesn't Recommend

    I worked at hhgregg part-time (Less than a year)

    Pros

    u can make good commissions if u sell well

    Cons

    pressure because its ONLY commission based

    Advice to Management

    plz keep some basic pay as well


  9. "Pretty decent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Arlington, VA
    Current Employee - General Manager in Arlington, VA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at hhgregg full-time (More than 5 years)

    Pros

    Results matter lots of upward mobility, benefits are ok bonuses are attainable meet people build relationships everything is everything all the time

    Cons

    Not here to dissuade anyone from working here. Retail means you work hours opposite everyone else normally. Stores are closing in this area


  10. Helpful (1)

    "HHGregg"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Buckhead, GA
    Current Employee - Sales Associate in Buckhead, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at hhgregg part-time (Less than a year)

    Pros

    Good hours and good potential for money.

    Cons

    The company is coming to an end and stock is very low on EVERYTHING. Most of everything is out of stock.


  11. "Overall not the worst, it was just an in between job for me, but it's possible for a career"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Electronics Sales Associate in Winston-Salem, NC
    Former Employee - Electronics Sales Associate in Winston-Salem, NC
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at hhgregg full-time (More than a year)

    Pros

    The pure uncapped commission could be ok at times. Overall it is (usually) a positive work environment. People usually work together well, and it's not bad helping customers with their needs. There were people who had been there for a long time who made good money there, so that is possible with this company. For me, it was just a get by for now type job before I went down a city firefighting career path.

    Cons

    At my particular location, the work environment was plagued with bad apple employees who should not have been hired. People stealing sales behind the back of people who rightfully deserve credit was rampant at my location. I'd discover sales that should have been completely mine that were finished up by other employees while I was busy that were not even split credit. I'd report this to the general manager, who was always professional and would alter sales so the appropriate credit is given. Disciplinary action did not happen though on these situations, like it should have. The worst instance of this was an employee somehow getting the login info for a manager, then would secretly log into the system and switch old sales to his name, giving himself credit. Employees' checks were then deducted small amounts from him doing this, which went unnoticed for over a year. Then one day, it was discovered, resulting in this employee's immediate termination. Then, HH Gregg would not reimburse employees of stolen wages, like they should of. An then, there was the ongoing issue of people stealing food from the break room refrigerator, which was absolutely ridiculous. No workplace I've ever been in have I dealt with anything like that. If a pizza box was left in the refrigerator, there would be pieces missing. Cigarettes were also stolen, not that that affected me.

    Besides from all that, the company often times discounts items to the point where there is no profit left, which sucks out about all the commission. Sales people might make $6.00 in selling a $600 laptop, which should not be the case. But oh... Push that extended warranty on that laptop, for $400, and there you go, there's your commission. They have all the employees pushing these protection plans like it's the greatest thing since sliced bread... Whatever... It does come in handy for customers SOMETIMES, but it's basically pure profit for the company.

    Advice to Management

    Show employees more appreciation. Compensate them like they should be for working your tough retail hours. Step up and enforce disciplinary action if there are people who need it. There were people at my location doing it, doing it again, and not being reprimanded. That causes actual good and decent employees to lose respect for the company as a whole and eventually not take the job seriously.



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