hhgregg Reviews | Glassdoor

hhgregg Reviews

Updated June 21, 2017
1,188 reviews

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Full-time Part-time

1,188 Employee Reviews

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Pros
  • Benefits were okay and the employee discount is great (in 82 reviews)

  • If you are a good salesman you can make a lot of money (in 20 reviews)

Cons
  • Work/life balance can be tough with long hours (in 48 reviews)

  • Some long hours during holiday season (in 102 reviews)

More Pros and Cons

  1. Helpful (2)

    "Not the place to work if you want to make money."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Electronics Sales Associate in Jensen Beach, FL
    Current Employee - Electronics Sales Associate in Jensen Beach, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at hhgregg part-time (Less than a year)

    Pros

    Good co-workers, fun to interact with people, and many new things to learn.

    Cons

    Commission payouts, very slow weekdays and even some weekends, the draw is terrible, dishonest corporate, stores are closing, the delivery centre is run extremely poorly and takes forever to get someone on the phone. Products often times come to the store damaged and need to be sent back, and overall would never recommend working here.

    Advice to Management

    Sell the company to someone who knows what they're doing, BOB RIESBECK IS AN IDIOT.


  2. "Overall not the worst, it was just an in between job for me, but it's possible for a career"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Electronics Sales Associate in Winston-Salem, NC
    Former Employee - Electronics Sales Associate in Winston-Salem, NC
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at hhgregg full-time (More than a year)

    Pros

    The pure uncapped commission could be ok at times. Overall it is (usually) a positive work environment. People usually work together well, and it's not bad helping customers with their needs. There were people who had been there for a long time who made good money there, so that is possible with this company. For me, it was just a get by for now type job before I went down a city firefighting career path.

    Cons

    At my particular location, the work environment was plagued with bad apple employees who should not have been hired. People stealing sales behind the back of people who rightfully deserve credit was rampant at my location. I'd discover sales that should have been completely mine that were finished up by other employees while I was busy that were not even split credit. I'd report this to the general manager, who was always professional and would alter sales so the appropriate credit is given. Disciplinary action did not happen though on these situations, like it should have. The worst instance of this was an employee somehow getting the login info for a manager, then would secretly log into the system and switch old sales to his name, giving himself credit. Employees' checks were then deducted small amounts from him doing this, which went unnoticed for over a year. Then one day, it was discovered, resulting in this employee's immediate termination. Then, HH Gregg would not reimburse employees of stolen wages, like they should of. An then, there was the ongoing issue of people stealing food from the break room refrigerator, which was absolutely ridiculous. No workplace I've ever been in have I dealt with anything like that. If a pizza box was left in the refrigerator, there would be pieces missing. Cigarettes were also stolen, not that that affected me.

    Besides from all that, the company often times discounts items to the point where there is no profit left, which sucks out about all the commission. Sales people might make $6.00 in selling a $600 laptop, which should not be the case. But oh... Push that extended warranty on that laptop, for $400, and there you go, there's your commission. They have all the employees pushing these protection plans like it's the greatest thing since sliced bread... Whatever... It does come in handy for customers SOMETIMES, but it's basically pure profit for the company.

    Advice to Management

    Show employees more appreciation. Compensate them like they should be for working your tough retail hours. Step up and enforce disciplinary action if there are people who need it. There were people at my location doing it, doing it again, and not being reprimanded. That causes actual good and decent employees to lose respect for the company as a whole and eventually not take the job seriously.


  3. Helpful (1)

    "This company is a joke, not surprised they're going out of business"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Miami, FL
    Current Employee - Sales Associate in Miami, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at hhgregg full-time (More than 3 years)

    Pros

    If you want a place where you can hang out and not do much, this is the place.
    Sometimes there's good discounts on products.

    Cons

    Completely mismanaged! Company does nothing to bring customers in, yet expects you to somehow make sales.
    No training at all, most managers barely know what to do on POS or HP. Most of the time, the managers give you the wrong information. This is because they don't want to pay for good managers.
    You work on 100% commission, if you fall into draw, you will have to pay the company back.

    Advice to Management

    Get over your egos and do training


  4. "Appliance Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Appliance Sales Specialist in Homestead, FL
    Current Employee - Appliance Sales Specialist in Homestead, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at hhgregg full-time (More than 5 years)

    Pros

    Was great place at the beginning

    Cons

    Bad corporate management after going public

    Advice to Management

    OUT OF BUSINESS


  5. "Over paid management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Management in Indianapolis, IN
    Former Employee - Management in Indianapolis, IN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at hhgregg full-time (More than 10 years)

    Pros

    Was a great company when it was family owned and managed. The Throgmartins new what they were doing and cared about their employees.

    Cons

    After Jerry died and the remaining family left the company was left in the hands of too many way over paid VP's.

    Advice to Management

    None. I think the company is going down fast.


  6. "Sales Full time"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Kendall, FL
    Current Employee - Sales Associate in Kendall, FL
    Doesn't Recommend
    Negative Outlook

    I have been working at hhgregg full-time (More than 3 years)

    Pros

    Get paid for everything you sell

    Cons

    have to pay draw if you don't sell enough

    Advice to Management

    pay hourly plus commissions


  7. Helpful (1)

    "It has had some ups and downs. But, it looks likes things are really going down hill now."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Lead in Lexington-Fayette, KY
    Current Employee - Operations Lead in Lexington-Fayette, KY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at hhgregg full-time (More than 5 years)

    Pros

    I enjoy what my actual job is. It's the BS that goes on in the company in general that makes this place not so wonderful.

    Cons

    The company isn't ran well, and hasn't been for years. They have found a hard time finding a way to operate that works. Seems like twice a year EVERYTHING changes, but there are still unresolved issues.


  8. Helpful (1)

    "Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Philadelphia, PA
    Former Employee - Sales Associate in Philadelphia, PA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at hhgregg full-time (Less than a year)

    Pros

    You get to work independently and flexible schedule.

    Cons

    Management is poor, you get cheated by managers, and discrimination. The corporate regional managers were way more pleasant and helpful than in-store managers.


  9. Helpful (1)

    "No Point"

    Star Star Star Star Star
    • Culture & Values
    Current Employee - Anonymous Employee in Washington, DC
    Current Employee - Anonymous Employee in Washington, DC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at hhgregg full-time (More than 5 years)

    Pros

    Great people to work with and great discounts on furniture and bedding

    Cons

    Corporate doesn't care or respect its employees

    Advice to Management

    TELL YOUR EMPLOYEES YOU ARE CLOSING YOUR STORES IN ADVANCE VS. 3 WEEKS BEFORE THE CLOSING DATE.


  10. Helpful (1)

    "Limited Staff"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Merchandiser in Huntsville, AL
    Current Employee - Customer Service Merchandiser in Huntsville, AL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at hhgregg part-time (More than a year)

    Pros

    Limited Staff for various positions

    Cons

    Flexible schedule
    A lot of room for growth.

    Advice to Management

    Clear to down management style.


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