hhgregg Sales Consultant Reviews | Glassdoor

hhgregg Sales Consultant Reviews

Updated March 1, 2017
18 reviews

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Sales Consultant

1.4
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hhgregg CEO Robert J. Riesbeck
Robert J. Riesbeck
3 Ratings

Employee Reviews

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Pros
  • Benefits were okay and the employee discount is great (in 82 reviews)

  • If you are a good salesman you can make a lot of money (in 20 reviews)

Cons
  • Work/life balance can be tough with long hours (in 49 reviews)

  • Some long hours during holiday season (in 103 reviews)

More Pros and Cons

  1. "SALES REPRESENTATIVE"

    Star Star Star Star Star
    Former Employee - Sales Consultant in Boardman, OH
    Former Employee - Sales Consultant in Boardman, OH

    I worked at hhgregg full-time (More than 3 years)

    Pros

    They had nice coworkers, you are paid according to your performance. The store is air conditioned, and you get employee discounts, too. They had online training, as well as periodic trainings given by specialists in a hotel in Pennsylvania.

    Cons

    You work against a draw, so you pay back what they pay you in advance if you don't sell enough to cover your minimum wage. Selling warranty is highly necessary to keep the job.

    Advice to Management

    They did a nice job when I worked there. One thing many didn't like is when the ownership made us stay open til 8pm on Sundays and 10pm on every other day.


  2. "Typical Retail"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - COMMISSIONED APPLIANCE SALES CONSULTANT in Orlando, FL
    Former Employee - COMMISSIONED APPLIANCE SALES CONSULTANT in Orlando, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at hhgregg full-time (Less than a year)

    Pros

    The real benefit is having that employee discount. Buying things at cost is a huge discount!

    Cons

    Company is out to screw your commission.
    Mess with the price and your commission percentage also drops. Which seems fair except Managers will wheel and deal anything and also the company consistently runs 11% off discounts forcing you to drop the price on merchandise. That $2500 fridge you were selling at 4% commission making you $100 is now 1% commission at $25 because the company threw a promo code at all the customers.
    Also, you don't get commission until merchandise is delivered and all their warranty tiers are based on weekly DELIVERED items.
    $4000 in a week of protection gets you 20% commission on all of that, as long as they're delivered all in the same week. Which customers who are purchasing appliances all have them planned around moving into new homes and remodels making it impossible to line all that $4000 dollars of protection you sold into the same week.
    Because commission is based on weekly delivered items, when you first start, you'll probably be $1000 in draw because all your sales are being delivered after your pay period ends. This makes you owe the company money because you are in a full-commission environment built to screw you over.
    Management is typical retail brown-nosers. They will talk you up for management and then conveniently leave out important information you would need to help get you a promotion.
    You are required to be 100% flexible for hours, for full-timers that's a fair request, but be prepared to be working 10-hours in one day with zero traffic and zero commission. Work-life balance in extremely low because of this.

    Advice to Management

    Upper management needs to get real with their associates and treat them like actual people.
    Also, all the ones I knew in Florida apparently had some drug-pact going on which made working with them extremely uncomfortable. Having a manager come in late noticeable high, shaky, and itchy is incredible unprofessional.


  3. "Be Ready to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Consultant in Merrillville, IN
    Former Employee - Retail Sales Consultant in Merrillville, IN
    Doesn't Recommend
    Negative Outlook

    I worked at hhgregg full-time (More than a year)

    Pros

    Potential to make great money

    Cons

    No customers = no money

    Advice to Management

    good luck


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  5. "Pick a high volume store..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Consultant in Alexandria, VA
    Former Employee - Sales Consultant in Alexandria, VA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at hhgregg (Less than a year)

    Pros

    You get paid high commission percentages. And employee discount.

    Cons

    You work on a draw system


  6. Helpful (4)

    "an OK place to work"

    Star Star Star Star Star
    Current Employee - Sales Consultant in Jacksonville, FL
    Current Employee - Sales Consultant in Jacksonville, FL

    I have been working at hhgregg (More than a year)

    Pros

    Great employee discount, family type workplace. Overall not a bad place to work for you can definitely make money.

    Cons

    Probably the biggest con is the commission change that took place, for a new person money would be good, but for someone that has been there not so much.

    Advice to Management

    Change the commission structure back to what it was before you lose all your great employees.


  7. Helpful (1)

    "they dont care"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Consultant in Charlotte, NC
    Current Employee - Sales Consultant in Charlotte, NC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at hhgregg full-time (More than a year)

    Pros

    There are no pros except for the merchandise discount

    Cons

    Managers are liars...the employment postings are misleading..pay is horrible...company is CHEAP. no wonder they are debt free. They don't even have internet speed above dial-up for work purposes.

    Advice to Management

    listen to your teams and pay better. the charlotte area is about to get a competitor and they will loose everyone that works for hh.


  8. Helpful (2)

    "For the desperate or stupid"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Consultant in Greensboro, NC
    Current Employee - Sales Consultant in Greensboro, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at hhgregg full-time (More than a year)

    Pros

    If you are sales you can have direct impact on your salary. If you are willing to work, they will hire you. The salespeople are great to work with.

    Cons

    Low commission rate. (1% to 3%)average. Terrible work schedules. You must sell extended warranties to make money and to keep your job.

    Advice to Management

    Don't talk down to your employees. Its not their fault you are a manager at HH Gregg. Your stock price is very low for a reason.


  9. Helpful (2)

    "Terrible Managed Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Consultant in Charlotte, NC
    Former Employee - Sales Consultant in Charlotte, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at hhgregg full-time (More than 5 years)

    Pros

    None really ,but co-workers will be missed after being around them so much.

    Cons

    Long Hours, Very little profit in products ,meaning low pay for sales associates, company makes all the profit up front. Management is terrible,starting up top with the owner/ ceo. In store Managers are terrible and ill from working 70 hours with little pay. This Company will fall fast when it starts falling in a few years because of so poorly operated. All of above translates to awful customer service in every store. 70 % of customers hate hhgregg. Just ask a few.

    Advice to Management

    Spend time in every store talking to employees,not your Managers. Stop treating employees like they don`t matter. Stay away from computer reading your emails from your bosses and wait on customers.


  10. Helpful (3)

    "Nightmire"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Consultant in Pittsburgh, PA
    Former Employee - Sales Consultant in Pittsburgh, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at hhgregg full-time (Less than a year)

    Pros

    You will get exposed to all the latest. electronics and appliances.

    Cons

    You didn't get paid what you earned . People could return an item months after you sold it and would lose the sale to the mangers favorite.

    Advice to Management

    The company is completely corrupted from the ground up. You need to have a base and a fair system of pay. You also need to give access to upper mangment as the local district is completely corrupted.


  11. "Great place to work."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Consultant in Augusta, GA
    Current Employee - Sales Consultant in Augusta, GA
    Recommends
    No opinion of CEO

    Pros

    Income is limited only by your ability to sell products. However, when the economy is doing well you can easily make 70K or more a year.

    Cons

    Income is commission based only. When the economy is down your income can easily be cut in half or more.

    Advice to Management

    Listen more to employees rather than secret shoppers.