hibu Reviews | Glassdoor

hibu Reviews

Updated September 13, 2018
1,176 reviews

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3.1
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Kevin Jasper
163 Ratings

1,176 Employee Reviews

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Pros
  • "The flexibility to work from home and office was refreshing" (in 60 reviews)

  • "Good work life balance & community outreach programs" (in 44 reviews)

Cons
  • "Customer service overseas farmed out overseas" (in 68 reviews)

  • "Awful sales reps that I had to work with" (in 49 reviews)

More Pros and Cons

  1. Helpful (1)

    "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at hibu full-time

    Pros

    Amazing just amazing! Wouldn’t change my time working there for anything.

    Cons

    Work out of town for Half the year

    Advice to Management

    None


  2. "Lots of old process"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at hibu full-time

    Pros

    people are great to work with generally but stretched in all different directions so it's hard to get things done.

    Cons

    Things move slowly. Upper management likes things done their way.

    hibu Response

    Aug 31, 2018 – HR Generalist

    Thanks for sharing your feedback and service to Hibu! We are surprised by your feedback considering the investment that Hibu has made and continues to make in bringing in state of the art software... More

  3. "Acount rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Representative in Grand Rapids, MI
    Current Employee - Account Representative in Grand Rapids, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at hibu full-time (Less than a year)

    Pros

    Entrepreneur employment, uncapped earnings, flexible schedule, hybrid employment.

    Cons

    The fast pace of technology creates a work place that is constantly changing and hard to keep up with.

    Advice to Management

    Reps need to work with a core group of hibu support employees, and have a team of employees for each region.

    hibu Response

    Aug 31, 2018 – HR Generalist

    Thank you for your feedback and service to Hibu! We appreciate you sharing your advice to management and we would love to understand what additional areas of support you would recommend. We would... More


  4. "Media Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at hibu full-time

    Pros

    They had a decent base salary.

    Cons

    Constantly changing direct on what products and services they offer.


  5. "BEWARE!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive
    Former Employee - Account Executive
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at hibu full-time (More than a year)

    Pros

    Entrepreneur employment, uncapped earnings, flexible schedule, hybrid employment
     Great benefits
    Able to work from home

    Cons

    Preference towards the women
    no support from management they only will care about themselves
    LOTS of COLD CALLING
    Former Yellowbook which had a bad reputation this is why they changed the name.

    Advice to Management

    Do investigation before you jump to conclusions, Upper management needs to be more aware of what Regional managers such as Mr. Marquez says and how he speaks to female employees. very close to being harassment . You can see very clear as to who he favors.


  6. Helpful (2)

    "Truth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Digital Services Consultant in King of Prussia, PA
    Former Employee - Digital Services Consultant in King of Prussia, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at hibu full-time (More than a year)

    Pros

    Supervisors are pretty cool and will try to work with you as much as they can. For the most part your manager will keep you in the loop vs upper management. The job itself doesn’t take much work so you have a lot of time to freelance. Good bonus structure when followed.

    Cons

    Upper management doesn’t have the knowledge they should. The rules and workloads are constantly changing but no increase in pay. People quit left and right due to the atmosphere and constant change of workload requirements. The constant change often make the bonus late or seem as though the structure may not have been followed. Management seems to come off as if they try to undermine you when things start getting heavy on their end.

    Advice to Management

    Be knowledgeable and interact with employees more. Don’t keep up constant change without increase in pay. Do more for your employees and don’t keep hiring when the employees you have are expressing issues that haven’t been addressed.


  7. "Account Ex"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Charlotte, NC
    Former Employee - Anonymous Employee in Charlotte, NC
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at hibu full-time (Less than a year)

    Pros

    Great beneifits that starts in 30 days not 90.

    Cons

    Poor Management, this guys or lazy and not worth the money!!!!

    Advice to Management

    Retire The guys with 18 years or more in Management

    hibu Response

    Aug 31, 2018 – HR Generalist

    We pride ourselves on the tenure of our management team and sales force as they are a big reason why Hibu is as successful as we are. We are proud that we recently earned "Selling Powers 50 Best... More

  8. Helpful (1)

    "Interview"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Training work from home or remotely

    Cons

    Life work balance high pressure sales

    hibu Response

    Jul 18, 2018 – HR Generalist

    Thank you for your feedback and service to Hibu. We pride ourselves in providing best in class training for all of our employees. As a member of our sales team you have the autonomy and ability to... More


  9. "Client services representative"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    No opinion of CEO

    Pros

    Great experience to learn under hardened sales staff. Lots of knowledge of techniques.

    Cons

    At the time, leadership change and company direction was murky. Did not have faith in upper management, trickled down to staff and morale overall.

    Advice to Management

    Have clear cut goals and stick with it so long as it makes good business sense.

    hibu Response

    Aug 31, 2018 – HR Generalist

    Thanks for sharing your feedback. It is difficult to address your concern above as there has not been a change in our leadership in quite some time. We do agree that they tenure of our Sales... More


  10. "It’s okay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Collections Report Coordinator in King of Prussia, PA
    Former Employee - Collections Report Coordinator in King of Prussia, PA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at hibu full-time (Less than a year)

    Pros

    Managers are helpful and wanna see you succeed

    Cons

    Communication sucks
    Systems are always down

    hibu Response

    Aug 31, 2018 – HR Generalist

    Thank you for reaching out and sharing your feedback. The managers in our Collections department take pride in the training and development of their teams. We are surprised to see your feedback on... More


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