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hmv Reviews

Updated December 14, 2017
35 reviews

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Current Employees

3.6
StarStarStarStarStar
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Ian Topping
7 Ratings

35 Employee Reviews

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Pros
Cons
  • minimum wage job in a dying industry (in 12 reviews)

  • DMs and head office care only about the numbers, not the customers' wants/needs (in 9 reviews)

More Pros and Cons

  1. "Great company"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at hmv full-time

    Pros

    Staff, discount, range, prices great customer service

    Cons

    Not enough staff, wages, no external training


  2. "top dog!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at hmv full-time (More than 5 years)

    Pros

    Working with products you're genuinely (and sometimes fanatically) interested in.
    Working alongside people from all walks of life but who share the same interests.
    Lots of opportunities in store to talk to customers and use your knowledge to make recommendations.
    Lots of head office staff have been sales assistants, supervisors, managers in the stores, so you'll find lots of people who are really passionate about the company in all corners of the business.
    Staff discount!

    Cons

    The outlook for the company seems to be positive but it's hard to shake off the 'ailing retailer' label!

  3. "Sales Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Assistant in Limerick, Co. Limerick (Ireland)
    Current Employee - Sales Assistant in Limerick, Co. Limerick (Ireland)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at hmv (More than 5 years)

    Pros

    Worked with some great people

    Cons

    No connection with head office


  4. "Fighting the fight!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Toronto, ON (Canada)
    Current Employee - General Manager in Toronto, ON (Canada)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at hmv full-time (More than 8 years)

    Pros

    -Canadian Flagship location, 3 floors of retail and a lower level that is a event space that has played host to the biggest music superstars.
    -Empowered to create unique offers and promotions for the Toronto Superstore customer differentiating ourselves from any other location in the country.
    -Constant focus on product mix evolvement, allowing a lot of creativity in merchandising and promotions to encourage the customers to branch out from just purchasing core product lines.
    -"First name' culture. It's about knowing who you work with and establishing relationships that can benefit the business and your own development.

    Cons

    -Limited career growth at my level. 5 years of downsizing has restricted the ability to go beyond what I am able to do.
    -The core product is in a constant battle with technology and how consumers are choosing to purchase home entertainment.


  5. "Sales Assistant"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at hmv part-time

    Pros

    Great interview, the staff are very friendly and welcoming, got to work straight away.

    Cons

    I don't have any yet


  6. "Store manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at hmv full-time (More than 10 years)

    Pros

    Working within music industry

    Cons

    Work life balance very poor


  7. "very fun but forget about advancing"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Toronto, ON (Canada)
    Current Employee - Sales in Toronto, ON (Canada)
    Recommends
    Approves of CEO

    Pros

    -very friendly people
    -discount (supplier cost, items become very cheap)
    -flexible when asking for days off
    -flexible around your availability
    -managers become your friends

    Cons

    -lack of appreciation from managers
    -favouritism
    -can get very boring on most night shifts

    Advice to Management

    Appreciate ALL your workers.

  8. "Fun Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Key Holder in Toronto, ON (Canada)
    Current Employee - Key Holder in Toronto, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at hmv part-time (More than 3 years)

    Pros

    Great people, my love for music was supported, great customers, passion for what I sold

    Cons

    No room for advancement. I was with the company for 3 years, and was sent to help run other stores. I was constantly give hope that I would advance, but nothing ever came up.

    Advice to Management

    District Managers, Regional Managers, HO staff - Treat your store staff better. Dont take them for granted. A little encouragement goes a long way.


  9. "Decent place to work"

    StarStarStarStarStar
    Current Employee - Seasonal Sales Associate in Glasgow, Scotland (UK)
    Current Employee - Seasonal Sales Associate in Glasgow, Scotland (UK)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at hmv part-time (Less than a year)

    Pros

    Fun co-workers, management was nice enough

    Cons

    Kind of hectic, short breaks


  10. "A good choice for retail"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at hmv full-time

    Pros

    You get to work with great people, the staff are what make the company. Obviously, if you're passionate about music or film/TV it's enjoyable to be able to talk about those things with customers all day every day. It's also very easy to progress if you work hard and take the initiative to learn about the role above you (which the company makes easy via online learning and in-store coaching).

    Cons

    There's a high level of stress at peak periods due to workload sent to stores from head office, despite the increased footfall. Lines of communication are not very strong - it can sometimes take a long time to get an answer from anybody outside store level and it would be better to hear from the CEO more often as he is actually very motivating.

    Advice to Management

    Invest in the people more, as they are definitely the company's biggest strength. There are some really talented, inspiring people in stores with great ideas. Support them in the busiest periods and reward them properly when they achieve great results.


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