hmv Reviews | Glassdoor

hmv Reviews

Updated May 9, 2017
124 reviews

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Full-time Part-time

124 Employee Reviews

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Pros
  • Great people, very passionate and like minded, get great staff discount (in 15 reviews)

  • Working with the staff is fantastic, all like-minded individuals who love music and movies (in 8 reviews)

Cons
  • Pay minimum wage for your age group (in 10 reviews)

  • DMs and head office care only about the numbers, not the customers' wants/needs (in 9 reviews)

More Pros and Cons

  1. "Easy enough work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at hmv part-time

    Pros

    Very busy during Christmas, good work if you enjoy that sort of thing

    Cons

    Management didn't seem to care about you if you were not there for very long

    Advice to Management

    Relax a bit


  2. "Great place to work as a young person"

    Star Star Star Star Star
    • Culture & Values
    Former Employee - Clerk in Toronto, ON (Canada)
    Former Employee - Clerk in Toronto, ON (Canada)
    Recommends

    I worked at hmv part-time (More than 3 years)

    Pros

    You can talk about music all day, very relaxed atmosphere, good management, good colleagues

    Cons

    The pay is what to be expected

    Advice to Management

    None


  3. "Hmv- store manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager
    Current Employee - Store Manager
    Positive Outlook
    No opinion of CEO

    Pros

    Great product, passionate people and the ability to take ownership over your site.

    Cons

    Very target driven, massive amount of compliance reports. Goal post change to often.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Part-Time HMV"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Assistant in Leeds, England (UK)
    Former Employee - Sales Assistant in Leeds, England (UK)
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Job was simple and staff were friendly, training was given and help was availible if needed. I felt welcomed and I felt that people wanted me to be there when I was around.

    Cons

    Pay was not the best and the opportunities for development were not there for me so I needed to look elsewhere. Sometimes customers were not the best but that is no fault of HMV.

    Advice to Management

    Allow people to advance in their roles more than you do already. I felt that there was no chance for me to develop and move up in the company or in the business


  6. "sales associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Toronto, ON (Canada)
    Former Employee - Sales Associate in Toronto, ON (Canada)
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    great staff and incentives when you sell a lot of pure cards

    Cons

    can be long days, sometimes boring


  7. "Swearing Managers"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Assistant
    Former Employee - Sales Assistant
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at hmv part-time

    Pros

    It was a job, and generally the customer service aspects were good as the customers were great. It was relatively simple to pick up on.

    Cons

    It was a 20 hour contract, but some weeks they made us work 37.5 hours. The staff and managers were all new and inexperienced, and regularly swore on the shop floor at sales assistants. Never experienced anything like it.

    Advice to Management

    More experience and training is required. Where they have problems with members of staff they need to deal with this in a professional manner, and not on the shop floor.


  8. "Great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at hmv part-time

    Pros

    Friendly colleagues, laid back atmosphere and customers aren't too demanding. Everyone wants to be there, good work attitude from other workers.

    Cons

    Busy at Christmas, must upsell points cards


  9. "Dynamic work culture bogged down by corporate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Assistant
    Former Employee - Retail Assistant
    Neutral Outlook
    Approves of CEO

    I worked at hmv part-time (More than 3 years)

    Pros

    - great place to immerse yourself in arts, music, and film
    - be on the front lines of the changing entertainment merchandising industry
    - great customers

    Cons

    - sometimes menial, repetitive, and inefficient
    - malls suck


  10. "Pretty good company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at hmv part-time

    Pros

    Reasonably good company to work for, the manager I had was quite fair and accomodating and my colleagues were fantastic. Pay was average, but for a company fresh out of administration, you can't expect too much. Great if you're nuts about multimedia.

    Cons

    Working hours could be a bit too flexible, would have liked more rigidity in my contract. Holiday was difficult to book.

    Advice to Management

    Keep treating your staff well and you'll be fine. Maybe be more flexible with holidays.


  11. "great place"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Agent in Tallaght, Co. Dublin (Ireland)
    Former Employee - Sales Agent in Tallaght, Co. Dublin (Ireland)
    Recommends
    Positive Outlook

    I worked at hmv full-time (More than a year)

    Pros

    good management , interested in furthering career

    Cons

    lack of strategy to combat download market

    Advice to Management

    more knowledge of competition


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