iBasis Reviews | Glassdoor

iBasis Reviews

8 reviews

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2.0
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iBasis CEO Willem Offerhaus
Willem Offerhaus
5 Ratings

8 Employee Reviews

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  1. Helpful (1)

    "Software Engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Burlington, MA
    Current Employee - Software Engineer in Burlington, MA
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Flexible working hours and nice coworkers

    Cons

    No clue about the future business


  2. Helpful (2)

    "It used to be a much better place to work at"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Burlington, MA
    Current Employee - Anonymous Employee in Burlington, MA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at iBasis full-time (More than 5 years)

    Pros

    Smart people but morale has gone down the tubes

    Cons

    No growth opportunities at all, unless you are coming from KPN

    Advice to Management

    Salary freezes and not replacing people is not helping morale

  3. Helpful (3)

    "No room to advance"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Burlington, MA
    Current Employee - Anonymous Employee in Burlington, MA
    No opinion of CEO

    Pros

    Pioneering company, innovative and talented employees. Comfortable working atmosphere, great benefits. The best thing about working at iBasis is the ability to think outside the box, invent creative solutions with emerging technologies and the fact that every individuals contributions make a difference.

    Cons

    The overall merger with KPN has created many challenges and require more attention than current levels.

    The potential for advancement is bleak, the annual increases and or bonuses have been anemic at best.

    Advice to Management

    They need to invest more into the employees training and internal systems.
    Consider better wages and annual increases for valued employees


  4. Helpful (1)

    "Deployment Project Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at iBasis full-time

    Pros

    Collaborative environment, cutting edge voip deployments, adaptive solutions.

    Cons

    No room to grow, very low pay vs. Industry standards, bonuses are inconsistent if at all and yearly goals and bonus guidelines are not well defined .

    Advice to Management

    Pay according to industry averages and perhaps you'll do a better job at retaining your talent. Define expectations and reward via bonuses instead of parties.


  5. "Not the same company it used to be"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at iBasis full-time

    Pros

    Some good colleagues remain, although many have left

    Cons

    No clear vision where the company is headed. Major disconnect with parent company KPN.

    Advice to Management

    Problems start at the top in some cases.


  6. Helpful (2)

    "A great company that has slowly lost it's innovative spirit"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at iBasis full-time

    Pros

    Fast paced environment with a very diverse employee base. Flexible work hours and work from home policy. Really great group of people below Senior management level. Little to no room for growth though

    Cons

    The primary business is eroding and they lack a clear strategy and leadership to get to the next level. Doubtful the company will make another five years. Senior Management and KPN are focused on short term financial targets not building a long term survivable business. Company is quickly loosing the top talent and backfilling with junior lost cost resources that may lack the knowledge and skill to design and implement future products.

    Advice to Management

    Focus on creating a strategy the employees can get behind and support. All though many are departing quickly there are still a number of very talented people that can turn the company around. Advice to KPN the parent company is change the Senior Leadership quickly


  7. Helpful (1)

    "Squeezing blood from a rock."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Small size (less than 400 employees) international company with market-leading position in the industry.

    Cons

    Basically a farm team for KPN up and coming executives. Since their tours of duty are 2-3 years, all decisions are short-term focused and the company has no real long-term strategy except cut costs and limit investment in new technology.

  8. "No Direction + No Growth"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at iBasis full-time (More than a year)

    Pros

    Good work-life balance. Casual clothing. People are nice and friendly. Lots of activities held for the staff on a monthly basis.

    Cons

    Company has no direction. Lots of turnover. Does not believe in promoting from within or individual success of their employees

    Advice to Management

    Communicate More


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