iCorps Technologies Reviews

Updated Feb 3, 2020

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3.2
59%
Recommend to a Friend
58%
Approve of CEO
iCorps Technologies President, CEO & Co-founder Michael Hadley (no image)
Michael Hadley
38 Ratings
Pros
  • "Health insurance with HRA to offset costs(in 4 reviews)

  • "iCorps offers Great benefits and Employee amenities: beer cart on Fridays, company outings, parties, events, sports tickets(in 4 reviews)

Cons
More Pros and Cons
  1. "Great company to work for"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Project Manager in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at iCorps Technologies full-time for more than a year

    Pros

    Challenging work, fast pace, a variety of projects.

    Cons

    Like in any consulting company, sometimes required to work more than typical hours.

  2. Helpful (1)

    "New York office"

    1.0
    Former Employee - Consultant 

    I worked at iCorps Technologies full-time

    Pros

    Great if you like to spend your time driving on the highway to Jersey or LI, because there are so few clients actually located in the city.

    Cons

    NYC office largely unmanaged and unsupervised. Region client base dwindling with no growth. Clients sold networking hardware that was rarely properly configured.


  3. Helpful (3)

    "Completely Inept"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at iCorps Technologies full-time for less than a year

    Pros

    Good health insurance (completely paid for deductible), alright 401k

    Cons

    Way too many to list.... See below

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  4. Helpful (1)

    "A Fantastic Place to work as long as you are a self starter."

    4.0
    Current Employee - Technology and Systems Consultant 

    I have been working at iCorps Technologies full-time for more than 3 years

    Pros

    A Fantastic Place to work as long as you are a self starter.

    Cons

    you are judged by billable hours

  5. Helpful (1)

    "Lack of training and unprofessional"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Technology Consultant 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at iCorps Technologies full-time for less than a year

    Pros

    If you were hired before the current manager you are favored and will probably do well for yourself. Some employees are smart and if you ask the right questions you can consider this your training. It's a job and a paycheck, certification reimbursement, and if you make it to Christmas, Champagne.

    Cons

    Advertising the job is a lot different than actual job. There is no training and vastly underpaid. Employees aren't valued or respected. You are micromanaged on tedious tasks but still no actual job training when it comes to having white glove service for executives and scenarios as such. They always say there is an “Expectation” to do something but that is something you find out 5 minutes before they need something done. The actual job is more like a general IT guy that after the second day you are thrown into a random client (maybe, or on the bench then fired), and without knowing what you are doing, even after asking for guidance, or making a mistake and then asking for guidance on how to handle in the future you are left without response and unsure. When at a client you’re either alone at a client and tending to password resets, replacing VGA cables, calling the internet company when the phones go down. Maybe there is another consultant onsite with you, but you are put in either a freezing server room with no desk and a stool, or the closet/backroom of a client. It is depressing honestly. Even though you are hired as a consultant they try to keep you at their NOC (aka fancy term for their Tier 1 help desk), and you are micromanaged to the point you need to sit at a certain spot in the office right in front of the manager. They advertise office time to study for certifications and do personal development, but back to reality they don't feel like hiring enough Tier 1 help desk employees to perform the services they advertise to the clients (common theme here) so they stick consultants in the help desk. Not many people take advantage of the certifications they offer, (not a motivated group of colleagues), because of all the help desk games the manager was playing with me by bait and switching me, I put in the after hours of personal development and passed the certification the manager recommended in hopes that would get me back on track for the job I was hired, and I was fired two weeks later. I also noticed a lot of drug use and talk around the office, to the point where exchanges were taking place and even used in the office. Very unprofessional and concerning, maybe the people on drugs are the ones that wrote the good reviews, because that is the only way they could be happy at this company.

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  6. Helpful (1)

    "Couldn't be happier"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at iCorps Technologies full-time

    Pros

    I joined iCorps despite, not because of, Glassdoor reviews, which do not reflect the culture I've found here. The CEO has an open door policy made clear by his door being literally open for great stretches of the day. There is a spirit of boisterous camaraderie among the younger workforce but also a sense of professionalism I've experienced company wide. Our IT consultants are serious-minded people across all levels and there appears to be a solid career track from Associate, through Mid and Senior to Strategic Technology Adviser. Since our people are the greatest part of our solutions, this is gratifying to see. I've read elsewhere that it's a top-down culture but have yet to see any evidence of this. Good ideas are respected, as long as they are data driven and well thought out.

    Cons

    The MSP space is highly competitive. If you are risk-averse, this field might not be for you. Many roles require a daily office presence, and therefore a daily commute to a congested corner of Boston. That said, you're in Boston (well Charlestown), which is pretty darned cool.

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  7. Helpful (5)

    "Save yourself while you still can"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at iCorps Technologies full-time

    Pros

    Every place has their pros and cons but some places are just drowned in cons you almost feel pity for them. Got ahead of myself i forgot this is the pros section. Well to be fair the employees are a perfect balance of personality and intellect. If you ever wanted to find a place you could be yourself and be embraced by your coworkers for your personality you found the right group of people to be fun and weird with.

    Cons

    Speaking of being yourself without judgement and freely communicating with your peers; Thats referring to times when you are not in the office and not being watched like a hawk stalking its prey. Working at this company felt like the first few episodes of Mr. Robot when Eliot thought the government figured out his scheme to take down Ecorp leading him to demolishing his hardware equipment to cover his tracks. That may have been an extreme example but you would have to work there to comprehend the comparison (which i don’t recommend any applicants to do). If you are looking for that comfortable and fun culture with a side of proud hard work , you might want to keep your job search. If you are looking for a company to suck up to and to do everything you’re told in order to survive in hopes that it’ll get you greater experience for your career, that’s the closest thing to it. If you like the flexibility of working from home and expressing your knowledge and ideas in hopes to make a change Icorps isn’t the place for you. Take your time in your job search and choose wisely.

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  8. Helpful (5)

    "Your employees are growing tired"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at iCorps Technologies

    Pros

    Good pay and decent paid time off. Health insurance with HRA to offset costs. Smart coworkers and the opportunity to deploy leading technologies

    Cons

    No work from home benefits unless you're one of a select few. Favoritism. A lot of turnover, especially in admin and support positions. The 401k match is far below industry standard. Bonus program has unattainable goals for most consultants. Work life balance can be a struggle at times.

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  9. Helpful (1)

    "lots to do, but the people are great"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - NOC Technician in Charlestown, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at iCorps Technologies full-time for more than a year

    Pros

    competent coworkers lots of great places to eat nearby

    Cons

    clients can be very demanding

  10. Helpful (11)

    "Horrible Toxic Environment"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Consultant in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at iCorps Technologies full-time for more than 8 years

    Pros

    Free food, shuttle service, location is good, beer cart fridays is always cool. snacks are a plus. That’s really about it

    Cons

    Toxic Environment!! Worst Job Ever!!! I was contemplating writing a review because I’m in such a happy place in my career but this company put me through the ringer and I think this needs to be done. First of all I would like to say when I was hired that you get so exciting thinking your working for a close knit exciting IT firm, that is not the case you soon realize that this company and its environment it’s beyond toxic. I regret working here so badly it was a unhealthy experience. This company is a revolving door of employees. Nobody talks to one another. For a tech company you would expect employees to be lively and energetic but that’s not the case at iCorps. Everyone looks miserable. You won’t make friendships built to last. All employees talk about each other behind their backs! ICorps lies to you saying there a friendly upbeat environment it’s totally a lie, a professional company after an interview would take you on a tour of the office that didn’t happen at all because they know if people see the work environment they won’t get people coming back! Management makes you feel like your walking on egg shells. The CEO has no idea what he is doing! More people leave than come! Run away.

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Found 48 reviews