iCorps Technologies Reviews | Glassdoor

iCorps Technologies Reviews

Updated October 18, 2017
38 reviews

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3.1
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Michael Hadley
29 Ratings

38 Employee Reviews

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  1. Helpful (1)

    "A great place to grow!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Internal Staff in Boston, MA
    Current Employee - Internal Staff in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at iCorps Technologies full-time (More than 8 years)

    Pros

    I read some of the most recent reviews and am sincerely surprised at the negativity of it all. I have worked at iCorps for over 8 years and where no company is ever perfect, I have seen a true committment and genuine care for employee success, wellness and retention. Anyone who is interested in working here and have been concerned about these reviews, please come visit our office, meet with us and judge for yourself!

    Cons

    None really at this point ... despite the comments I read on recent reviews.

    Advice to Management

    Keep the focus on growing the employees!


  2. Helpful (10)

    "Welcome to the graveyard."

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at iCorps Technologies full-time

    Pros

    LOCATION: Great central location in Charlestown at the Schrafft’s Center. The building was formerly a candy factory, so it has some quirks, but they’ve recently renovated much of the building, with a beautiful lobby that includes a great coffee bar and a couple seating areas (one has a fireplace built into the wall). The campus is situated on the water with a new outdoor seating area (no views from the office, sorry!), so it’s a great spot to enjoy lunch when the weather is nice. Quick & easy to get into downtown via bus/subway/car, and Assembly Row is close by as well (1/4 mile walk or drive).

    COMMUTE: Easy access to Sullivan Square MBTA stop, manageable commute coming from any direction, and free parking. There is also a free shuttle from the Sullivan Square MBTA stop to the Schrafft’s Center, which is great because you avoid the rotary.

    SIZE: It’s a small company (approx. 75 people, including consultants), so everyone knows everyone. About 2/3 of that number are consultants, and 1/3 are administrative staff.

    BENEFITS: Decent healthcare benefits. 3 weeks of vacation time, plus 5 sick days. Discounts on cellphone bill and haircuts.

    EVENTS: There are frequent outings to nearby bars (bimonthly-ish). In the summer, the administrative staff goes to a Sox game, and in the fall, the Boston staff attends a Patriots game together. The Philadelphia and New York staffs have other events in their regions. There is a holiday party for the entire company in December.

    MISC: Free snacks, coffee, and water. Beer cart on Fridays.

    Cons

    CULTURE: The morale of this organization is very low – lower than I’ve seen it at any other place I’ve worked. Management breeds a culture of fear. A large part of the problem is that this company does not take any sort of criticism well, constructive or otherwise. Management recognizes that morale is low, but chooses to point fingers and not hold themselves accountable. Yes, they do beer cart on Fridays…… but most people just want to go home to their families at the end of the week. If you’re going to have a “social hour”, it makes sense to have beer cart on a Wednesday or Thursday; employees would be more likely to stick around. Also, don’t get mad when people are chatting during a social hour that the company has put into place – a loud office (on occasion) is often a sign of engaged employees, of which there are very few here. There is a reason you cannot hang onto good employees. Everyone wants to leave.

    If you’re thinking you’ll get out early on Christmas Eve, you’re wrong. Be prepared to stay right up until closing time - the parking lot is always empty when you get out. The reasoning for this is that consultants are out at clients the entire day – but the reality is that essentially all the clients let out very early around the holidays, meaning that the consultants get to go home early & the admin staff gets screwed. Many members of management do not hold themselves to the same expectations (though the CEO often makes them) – they are usually off drinking by 12:00 pm (which is the case on most Fridays as well) and often come back to the office quite intoxicated, which is pretty uncomfortable for the staff in the office.

    COMMUNICATION: Internal communication is severely lacking. Employees want to be in the loop, it’s not rocket science. When people are fired or leave, there is no announcement; people are just simply no longer there, and you figure it out when their email address no longer works. Firings (which are frequent, and often for no real reason) are not handled the best, either – if a team member is fired, it makes sense for the manager to immediately inform the rest of the team. This does NOT happen. Again, breeding a culture of fear, with most employees constantly looking over their shoulder.

    In addition, the levels of passive aggression here are Off. The. Charts. Don’t expect to be given direct feedback, because it won’t happen. You’ll hear about it via a secondary source – and if you’re getting information from an indirect source, chances are everyone else knows the information too. Also, the stuff people feel like complaining about is often very minor, though there is plenty of warranted complaining about major issues as well. But there is a 100% guarantee that they will talk about you behind your back instead of directly confronting you about anything, management included (especially management, actually).

    EVENTS: If you RSVP ‘Yes’, wonderful job! If you RSVP ‘Maybe’ or ‘No’, prepare to be voluntold to attend. It is not uncommon for management to put a lot of pressure on staff members to force attendance at company events (and no, family events and most prior commitments are not valid reasons to be absent). These events often get out of hand, with lots of drinks and shots. Ladies, beware. It can get very uncomfortable to be a female at these company outings. To be honest, it can be quite uncomfortable to be a female and work here, period.

    MANAGEMENT: There is a very clear divide between management and everyone else. If you are looking for a cool, edgy tech company – this is not one of them. Instead, there is a very Mad Men-esque vibe that colors the entire vibe of the office (and not in a good way). Typically, they focus on the negative aspects of everything here, even if the situation is largely positive. The CEO is incredibly self-absorbed, though he is ignorant of that fact. The female members of management set uncomfortable standards for the rest of the ladies in the office because they tolerate the intense sexism.

    By the way, favoritism is ‘UUUUUUUGE here. Want to work from home? Too bad. Yes, there ARE employees who work from home often, but it has nothing to do with work ethic or position. Be prepared to come into the office on snow days, too – the office rarely closes. It doesn’t matter if there is three feet of snow on the ground. Be a hero.

    Advice to Management

    Send out an employee satisfaction survey. Streamline office policies so it is fair for all employees. Make the office a more comfortable environment for its female members. Do something other than pretend that your term list isn't miles long, because it's not normal. Most importantly, TRUST and RESPECT A-L-L of your employees – there is a very good chance they know what they are doing, which is why you hired them in the first place.

    Regards,
    An iCorpse employee

  3. Helpful (7)

    "Don't do it!!!!!!!! You will regret it!!!!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Guinee Pig in Boston, MA
    Former Employee - Guinee Pig in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at iCorps Technologies (Less than a year)

    Pros

    free coffee, water, snacks and beer

    Cons

    -over promise and underdeliver
    -no adequate work space in office
    -no organization around leads/ no in general
    -no training
    -run lean strategy affects corporate functions
    Ex. - creates bottlenecks, inadequate turn around time for quotes and response times and ultimately closing deals.
    -no real sales leadership
    -churn through employees / no re
    -no chain of command ( operates like a fraternity)
    -can't handle enterprise
    -very laid back reactive style
    -no internal collaboration
    -lack of communication
    -lack of scheduled planning beyond tomorrow
    -fratinization

    Advice to Management

    Complete overhaul


  4. Helpful (4)

    "Some policies are a joke"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Consultant in Boston, MA
    Former Employee - IT Consultant in Boston, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at iCorps Technologies full-time (More than 5 years)

    Pros

    If you want to get your hands on some cool technology and are a "go-getter" this is the place for you.
    - Pay is great
    - 20 days of PTO plus 5 days of sick time is awesome
    - Not being tied down to a single office (Typical with consultant jobs)

    Cons

    - Lack of flexibility of upper management
    - Cheapness of the company when it comes to consultant equipment and tools
    - Lack of training and guidance to new consultants
    - Lack of project planning
    - Lack of schedule planning beyond tomorrow

    Advice to Management

    When you have consultants that regularly bill out at $1000+ per day, there is no reason why laptops and other equipment necessary for the job should be from the "bargain bin".
    When looking at scheduling, look 1-2 weeks out, don't just worry about getting everyone busy for tomorrow.
    When projects come in, assign a project team with a project manager, schedule as much of the project as possible up front.
    Match the technology skillset of a consultant to the projects they are working on, don't just throw someone on a project "because they are open".


  5. Helpful (1)

    "Great company for self-starters"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Technology Consultant in Boston, MA
    Former Employee - Senior Technology Consultant in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at iCorps Technologies full-time (More than 8 years)

    Pros

    Strong industry reputation; customer-centric focus; high quality IT consultants to work with and learn from; wide variety of clients types and sizes across many industries provide a lot of opportunities to learn. Motivated self-starters are recognized and rewarded. Great place to start and grow a career.

    Cons

    Due to strong client focus, sometimes internal communication suffers, although this has greatly improved over the last couple of years. Also, for those who require a lot of structure and corporate hierarchy, this isnt an ideal environment. The culture is entrepreneurial in many ways, which works for some, but those who need a lot of direction may feel disoriented.

    Advice to Management

    Continue to focus on and improve internal communication, sharing the goals and mission of the company. Invite more input from employees and share that input and the progress being made to implement appropriate suggestions to validate we are being heard.


  6. Helpful (3)

    "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative in Boston, MA
    Former Employee - Administrative in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at iCorps Technologies full-time

    Pros

    opportunities for advancement, culture is young and fun, free parking, lots of learning of opportunities!

    Cons

    not really any, great place to start a career!


  7. Helpful (4)

    "Rewarding career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous in Boston, MA
    Current Employee - Anonymous in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at iCorps Technologies full-time (More than a year)

    Pros

    This is my 5th career job since graduating college and I can honestly say it's been the best experience. I've been working for iCorps for over a year now and have built great relationships with my coworkers. This company has a strong, growing client base that actually appreciates the work that we do - which is rewarding. Work outings are fun and frequent. Expectations are high, but hard work and dedication is well recognized.

    Cons

    A couple of Debbie Downers but I've seen that at every job and I'm used to ignoring them.

    Advice to Management

    Continue to recognize your employees for their hard work and dedication, it goes a long way.

  8. Helpful (6)

    "Good company with some room for improvement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at iCorps Technologies full-time

    Pros

    -Exposure to a wide range of technologies and industries. Great experience to further your IT career.
    -Smart consultants who are willing to help each other.
    -Good salaries for experienced consulting roles.
    -Growing company, consistently adding new clients and consulting positions.
    -Little micro-management over your clients.
    -Work with leading technology partners.
    -The quarterly bonus program rewards the top performers.

    Cons

    -401K match is basically nothing. The 6 year vesting period is also very extreme.
    -Work/life balance can be poor at times depending on your workload. This is to be somewhat expected with consulting.
    -No compensation for working off hours, weekends, holidays, etc.
    -Company doesn't pay for certification training. You must learn material on your own time since business hours are spent billing clients.
    -Admin & support staff turnover is much higher than consulting roles.

    Advice to Management

    -Improve benefits (401K match, training, tuition reimbursement)
    -Allow consultants to be compensated with personal days after working a long night, weekend, or holiday.
    -Improve the office culture and retaining admin/support staff.


  9. Helpful (4)

    "A Place for Professional Consultants"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Technology Consultant/Software Engineer in New York, NY
    Current Employee - Senior Technology Consultant/Software Engineer in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at iCorps Technologies full-time (More than 10 years)

    Pros

    - You will always be challenged: to learn new technologies, to be outside of your comfort zone and up your people skills, to bring things to the next level, all the time.
    - You will work with knowledgeable people, if you seek advice, you will find the best from within the company's consultants
    - This is a company for people that can and likes to work unsupervised, if you deliver results and your clients are happy with your work, you will be rewarded. If you need a lot of hand holding, this is not for you.
    - As with every relationship, you will be treated as you treat people.
    - Overall Benefits are pretty good

    Cons

    - The constant challenge can be overwhelming at times, but if you like to challenge yourself, you will thrive here.
    - Healthcare and 401k could be better

    Advice to Management

    As consultants our work environment is at client sites, it is easy for employees to feel disenfranchised and lose the connection with the company; communication and engagement are crucial to improve employee morale and motivation.


  10. Helpful (3)

    "Worst job I never had!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Technology Consultant in New York, NY
    Former Employee - Senior Technology Consultant in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at iCorps Technologies full-time (More than 5 years)

    Pros

    Now that I've successfully moved on and and currently an employee at a firm that actually put people first; I have no pros whatsoever for iCorps. Extremely happy that chapter has closed!

    Cons

    Poor communication between management and consultants, Account management and their clients, New York office and Boston office.
    401K is a supreme joke making it impossible to save for retirement.
    Health benefits are less than mediocre with a lot of our of pocket expenses.
    Bonuses have become a thing of the past.
    No consideration for employees when life challenges occur.
    If weekends are worked there is no compensation or day given in return.
    Pay is docked if you take days outside of available PTO .

    Advice to Management

    Value your employees. If a consultant works a weekend give him/her personal days in return. These days can be used if an employee is outbid PTO days instead of docking their pay.


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