iCracked Reviews

Updated May 31, 2020

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4.2
78%
Recommend to a Friend
84%
Approve of CEO
iCracked Chief Executive Officer AJ Forsythe (no image)
AJ Forsythe
24 Ratings
Pros
  • "Adding the iTech mobile repair services to our list of services was the best Business Development move that I have made for my business(in 4 reviews)

  • "Health benefits, catered lunch and dinner, company outings, awesome culture(in 3 reviews)

Cons
  • "And speaking of Yammer, better hope you have a good password manager, because the main iTech account, the(in 8 reviews)

  • "Seeing that they're basically in the business of selling (expensive) parts, and they've got a captive audience(in 2 reviews)

More Pros and Cons
  1. "ICracked review"

    5.0
    • Work/Life Balance
    • Career Opportunities
    Former Employee - Cell Phone Repair Technician in Jacksonville, FL

    I worked at iCracked part-time for more than 3 years

    Pros

    You get to work the hours you decide to You can choose what kind of service you want to do either apple products or Andriod You make your own prices for the services They have an easy to use app to find the job

    Cons

    Need to buy the tools from them to start working Have to use their products and cant be bought from Amazon or eBay or any third party site.

  2. "Great Place to Work"

    5.0
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at iCracked full-time

    Pros

    Smart people; Great city office; Big partnerships that keep the work new and challenging.

    Cons

    Too many snacks in the office.


  3. Helpful (1)

    "Review of Max Vecchitto's Resume for Service Deliver Manager"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Service Deliver Manager in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at iCracked full-time for more than a year

    Pros

    Small team, a lot of room for growth within company. Professional leadership team.

    Cons

    Technology related app issues, processes and work flows not buttoned down. Poor workplace atmosphere.

  4. "Great place to develop and grow"

    5.0
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Redwood City, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at iCracked full-time for more than 5 years

    Pros

    Free Food/Snacks Unlimited PTO Very Smart and Friendly coworkers Management promotes a 'learning' culture Room for personal development and growth Clear vision from management - Taking new steps into using our core technology and service expertise into new verticals.

    Cons

    There isn't always a perfect process in place, we're building the playbook.

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  5. "BI Analyst"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at iCracked full-time

    Pros

    good work environment, people are nice to each other, get very cozy schedule to work. There is river outside the building, you can see Oracle when you work.

    Cons

    The sluggish work pace make people feel sleepy and don't know what they should do, too many senior positions, like CFO, CTO, are useless in a small company.

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  6. "The company that I love"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Redwood City, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at iCracked full-time for more than a year

    Pros

    I get to take my responsibilities, work the way I like. Flexible hours, unlimited vacation, free lunch and snacks. Of course, I worked very hard and put my heart into the company.

    Cons

    -company politics as it growed bigger -some employees carry big titles but not doing their jobs

    Continue reading
  7. "Great people, great office"

    5.0
    Former Employee - Software Developer in Redwood City, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at iCracked full-time for less than a year

    Pros

    Everybody is really, really friendly and the office has a great atmosphere. There isn't much privacy, but there are several meeting rooms you can snag if you need some quiet time. When I was there they had catered lunch every day. They say culture comes from the top and you can really tell that AJ wants people to be happy there.

    Cons

    There have been some layoffs recently as a consequence of a shift in strategy. I would still recommend them as an employer.

  8. "Good people, bad product"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at iCracked full-time

    Pros

    Good people, fun environment, free snacks.

    Cons

    Selling a product that doesn't seem viable.

  9. "n/a"

    3.0
     
    Approves of CEO

    I worked at iCracked

    Pros

    free lunch every day and full stocked kitchen. nice location.

    Cons

    very junior people are managing in most of the teams. stay away from G&A team from here. no one knows what they are doing in G&A. verbally abusive , feel like you are robot too. they don't want to hear any thing negative.

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  10. Helpful (2)

    "Technician"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Technician in Lafayette, LA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at iCracked part-time for more than a year

    Pros

    The ability to work on your own time and be your own boss. Setting your own prices for repairs and services.

    Cons

    Keeping track of inventory and accounting. Having to drive long distances for repairs that may not be worth it.

    Continue reading
Found 30 reviews