iCracked Reviews | Glassdoor

iCracked Reviews

Updated December 11, 2018
29 reviews

Filter

Filter


4.3
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
AJ Forsythe
24 Ratings

Employee Reviews

Sort: PopularRatingDate

Pros
  • "Recent hiring of very experienced execs that encourage a learning culture and strive for operational exellence" (in 2 reviews)

  • "This place is filled with smart people, and there is an abundance to learn" (in 2 reviews)

Cons
  • "which is actually a series of YouTube videos" (in 2 reviews)

  • "This was just a scam for them in order to replenish old Itechs with new" (in 8 reviews)

More Pros and Cons

  1. "Great Place to Work"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at iCracked full-time

    Pros

    Smart people; Great city office; Big partnerships that keep the work new and challenging.

    Cons

    Too many snacks in the office.


  2. Helpful (1)

    "Review of Max Vecchitto's Resume for Service Deliver Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Deliver Manager in San Francisco, CA
    Current Employee - Service Deliver Manager in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at iCracked full-time (More than a year)

    Pros

    Small team, a lot of room for growth within company. Professional leadership team.

    Cons

    Technology related app issues, processes and work flows not buttoned down. Poor workplace atmosphere.

  3. "Great place to develop and grow"

    StarStarStarStarStar
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Redwood City, CA
    Current Employee - Anonymous Employee in Redwood City, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at iCracked full-time (More than 5 years)

    Pros

    Free Food/Snacks
    Unlimited PTO
    Very Smart and Friendly coworkers
    Management promotes a 'learning' culture
    Room for personal development and growth
    Clear vision from management - Taking new steps into using our core technology and service expertise into new verticals.

    Cons

    There isn't always a perfect process in place, we're building the playbook.

    Advice to Management

    Keep up the transparency and vision. You can't instill the reasons 'why' we do what we do enough. This is why I come to work and work hard everyday.


  4. "BI Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at iCracked full-time

    Pros

    good work environment, people are nice to each other, get very cozy schedule to work. There is river outside the building, you can see Oracle when you work.

    Cons

    The sluggish work pace make people feel sleepy and don't know what they should do, too many senior positions, like CFO, CTO, are useless in a small company.

    Advice to Management

    need to think about how to make your work effective and efficiency, the competition is crucial, the unreal investigation will kill the limit benefit.


  5. "The company that I love"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Redwood City, CA
    Former Employee - Anonymous Employee in Redwood City, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at iCracked full-time (More than a year)

    Pros

    I get to take my responsibilities, work the way I like. Flexible hours, unlimited vacation, free lunch and snacks. Of course, I worked very hard and put my heart into the company.

    Cons

    -company politics as it growed bigger
    -some employees carry big titles but not doing their jobs

    Advice to Management

    -restructure, put the right person on the right place
    -better communication before/after making a decision
    -review thesalaries, it was too unfair. At least two people that I know getting much better pay than me where their contribution to the company can't compare to mine.


  6. "Great people, great office"

    StarStarStarStarStar
    Former Employee - Software Developer in Redwood City, CA
    Former Employee - Software Developer in Redwood City, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at iCracked full-time (Less than a year)

    Pros

    Everybody is really, really friendly and the office has a great atmosphere. There isn't much privacy, but there are several meeting rooms you can snag if you need some quiet time. When I was there they had catered lunch every day. They say culture comes from the top and you can really tell that AJ wants people to be happy there.

    Cons

    There have been some layoffs recently as a consequence of a shift in strategy. I would still recommend them as an employer.


  7. "Good people, bad product"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at iCracked full-time

    Pros

    Good people, fun environment, free snacks.

    Cons

    Selling a product that doesn't seem viable.

  8. "n/a"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Approves of CEO

    Pros

    free lunch every day and full stocked kitchen. nice location.

    Cons

    very junior people are managing in most of the teams. stay away from G&A team from here. no one knows what they are doing in G&A. verbally abusive , feel like you are robot too. they don't want to hear any thing negative.

    Advice to Management

    please listen to your employees .


  9. Helpful (2)

    "Technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technician in Lafayette, LA
    Current Employee - Technician in Lafayette, LA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at iCracked part-time (More than a year)

    Pros

    The ability to work on your own time and be your own boss. Setting your own prices for repairs and services.

    Cons

    Keeping track of inventory and accounting. Having to drive long distances for repairs that may not be worth it.

    Advice to Management

    To have a better pricing and quality of products. To have more up sell products in the online store.


  10. Helpful (12)

    "From 100 employees to 30...going down fast"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    -free food
    -paid for not doing much work
    -fun vibe
    -big office

    Cons

    -pay sucks
    -no management objective
    -I prob will not have a job in six months

    Advice to Management

    Give bonus when promised

    iCracked Response

    Oct 20, 2016 – People Operations Manager

    Hi there, I'm terribly sorry hear you feel this way. We want our employees to be happy working here. If you feel your manager has not communicated our objectives properly, or that a commitment that... More