iCrossing Reviews | Glassdoor

iCrossing Reviews

Updated September 5, 2017
140 reviews

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2.9
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Mike Parker
1 Rating

140 Employee Reviews

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Pros
  • Work/life balance is strong, with an active social scene in both the London and Brighton offices (in 15 reviews)

  • You can learn a lot because there are really some bright people here (in 6 reviews)

Cons
  • The agency is top heavy and ready to topple (in 11 reviews)

  • Senior management too caught up in each other (in 9 reviews)

More Pros and Cons

  1. Helpful (1)

    "Fun People!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Get to collaborate and learn cutting-edge technology.

    Cons

    It is highly political as the company was sold and people are uneasy about the future of the company.


  2. "Trying to be the next big agency, and struggling"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in New York, NY
    Former Employee - Director in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at iCrossing full-time (More than a year)

    Pros

    Located in the Hearst Tower, in the Columbus Circle neighborhood.

    Cons

    You can feel the pressure of being in the red and will find yourself working 80 hours/week regularly.

    Advice to Management

    Drop the arrogance, and thank people. Appreciation and empathy go a long way.

  3. Helpful (1)

    "Worst place to work. Management a disaster."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at iCrossing full-time

    Pros

    Owned by Hearst. If you can move there.

    Cons

    This is single handedly the worst office culture I have ever experienced. Management is mostly old white men, and bullies at that. They are mean, uncreative, and remind why agencies like these are dying. There was so much sexism, racism and toxic behavior that almost everyone there was severely unhappy or wanted to leave.

    Advice to Management

    Leave. Like the CEO.


  4. Helpful (4)

    "Uninspiring place to work dominated by men in senior positions."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Media in San Francisco, CA
    Former Employee - Media in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at iCrossing full-time (More than a year)

    Pros

    The company has a lot of potential, especially now that it's owned by Hearst, but can't seem to retain any of its best employees. Flexible on working from home but that's common place nowadays. The main pro is that you do learn ALOT but you may become depressed in the process and all lower level employees eventually leave so the company isn't benefiting from the time they spent learning.

    Cons

    Creativity is stifled. All good employees with a desire to grow the company eventually leave. Managers don't actually do much and they push lower level employees down so as to avoid any future competition with them. No one talks to anyone in the office and there is a terrible office culture. You go to work and stare at your computer for 10 hours straight, in dead silence, while being paid close to minimum wage after taxes. The only time anyone is offered a promotion is when they put in their two week notice.

    Advice to Management

    Fix the problem. A bad reputation will eventually bight you and the smart employees leaving will bring their ideas to other companies. People are not leaving because the work is difficult or straining, they are leaving because the company culture sucks, especially if you're a women, and the pay is close to non existent for SF and piles of work are pushed onto you because upper mgmt. doesn't know how to do it.


  5. Helpful (5)

    "Favoritism, Bullying and Politics rule the Day"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at iCrossing full-time (More than 3 years)

    Pros

    Good SEM practice, great cafe, nice building.

    Cons

    I hated working at this place, and was relieved when I left. I was in the New York office for a few years and witnessed a few transitions of power. NO ONE in that office was friendly, save for a few people that I worked with on a daily basis. I witnessed some very racist exchanges while in a few meetings and over email, and virtually nothing was done to hold these folks accountable. Bullying is pretty much endorsed here, so if you're not into negative politics you'll be better off elsewhere. Very high turnover, bad reputation. Virtually no one I've met since leaving, recruiters included, has anything nice to say about iCrossing. Not exactly something to be proud of.

    Advice to Management

    Most of the comments on this thread back up the fact that you've had a terrible culture for years. Treating people badly is not the way to do business.


  6. "Media Planner"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at iCrossing full-time

    Pros

    The team is great.

    Cons

    Pay is a bit low with limited space for promotion.


  7. "Growing pains"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    No opinion of CEO

    I have been working at iCrossing full-time (Less than a year)

    Pros

    There's a lot of work to be done, new business opportunities are always coming in and managers are very supportive of junior staff.

    They're in a transitional period so while there are growing pains, there are more opportunities to collaborate across functions.

    Working as part of Hearst serves as exciting partnership opportunities.

    Cons

    With very traditional advertisers in senior roles, it' very difficult to adapt to a changing media landscape and truly become a modern digital agency. There needs to be more receptivity in leadership to newer strategies and techniques of communication and marketing otherwise we won't be able to compete with other agencies.

    High turnover rate, low morale.

    Advice to Management

    Projects are scoped incorrectly and understaffed.

  8. Helpful (2)

    "was a good company but a disaster now since new CEO took over a year or so ago"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Creative in New York, NY
    Former Employee - Creative in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at iCrossing full-time (More than 3 years)

    Pros

    Hearst Cafe, Work life balance 9 to 5 job.

    Cons

    To many to list all but biggest Con is the CEO. Spends very little time with staff and takes care off the senior people he brought in. He forgets about the people doing the actual work.

    Advice to Management

    Time for a new CEO.


  9. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at iCrossing full-time (More than a year)

    Pros

    Icrossing is a great place to work, I would recommend, the pros that stand out are:
    Great Team - Fantastic people
    Benefits
    Progression

    Cons

    There were no cons, it was a great place to work


  10. "A pretty neutral review."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at iCrossing full-time

    Pros

    Good people. New management has been doing a better job on financial terms compared to their predecessors.

    Cons

    Certain parts of the organization are still silo'ed. After several years, the team that I am on is still facing identity-crisis.

    Advice to Management

    However possible, invest real money on the technology that will help drive key results - even if it means lesser short-term margins.


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