iEnergizer Reviews | Glassdoor

iEnergizer Reviews

Updated Aug 25, 2019

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Found 320 reviews

3.2
StarStarStarStarStar
Rating TrendsRating Trends
58%
Recommend to a Friend
59%
Approve of CEO
Anil Aggarwal
148 Ratings
Pros
Cons
  • "Long working hours ,long login hours no break for even to pee(in 14 reviews)

  • "Work Pressure, very long shifts, Leave policy not great, No hygiene, Canteen and meal are awful(in 10 reviews)

More Pros and Cons
  1. "Friendly Place to Start"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Team Lead in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at iEnergizer full-time for more than a year

    Pros

    I started there as an agent, and quickly moved up to Team Lead. This is a good place to get your foot in the door for future career advancement, or just to be able to come to work in a relaxed environment. I left the company because I am going to school in another city, or else I would still be there. The management is friendly and willing to work with you if you have things come up! They even offered to let me work part...

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    Cons

    -Upper management can be tough -The lady that manages the health side is very scary -Break room vending machines only work sometimes -One refrigerator for the whole building

    Advice to Management

    Get the office up to par as far employee needs including the vending machines and more refrigerators.

    iEnergizer2018-09-24
  2. Helpful (1)

    "DO NOT WORK HERE"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Austin, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at iEnergizer full-time for less than a year

    Pros

    There are no pros as you will get fired for no reason.

    Cons

    Drama at workplace, Rude management

    Advice to Management

    Maybe treat your employees like actual people and not just another number.

    iEnergizer2019-07-10
  3. "My worst job ever"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Data Entry Clerk 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at iEnergizer full-time

    Pros

    The bathroom is okay mostly

    Cons

    One of the managers shared a list of my mistakes to the whole office and the next day acted like it didn't happen until I called her on it. I found out from my coworkers that an email with my name in it and a list of my mistakes was emailed to the whole office. Nothing happened she didnt even get in trouble. After that she made working there hell I finally quit. I was so humiliated and they found that totally acceptable...

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    Advice to Management

    Be better people its not that hard to be decent and treat your employees like people

    iEnergizer2019-05-04
  4. Helpful (1)

    "Kindergarden managed by preschoolers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - English Gaming Support in Austin, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at iEnergizer full-time

    Pros

    This is a call center without phone calls. Livechat and email tickets only.

    Cons

    Pretty much this is a kindergarten where the teachers and staff are all children also. I would not recommend this job to anyone over 30. The maturity gap will just be too extreme even for the biggest old-school gamer. There are very serious HIPAA rules in place as well as other policies that must be followed for legal reasons. This is not the con. The con is that managers are quick to demonstrate to you that the rules...

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    Advice to Management

    First of all, please research the Dunning-Kruger Effect, and realize that you are not as experienced as you think you are. I am aware of how saying that points the finger right back at myself. Start setting an example instead of getting high on the minimal amounts of power you are granted upon promotion. Stop breaking rules, even the small ones, for the sake of being an adult and setting examples. Just because a rule...

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    iEnergizer2019-04-14
  5. "Run for your life--fast food is a better job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Game Advisor in Austin, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at iEnergizer for more than 3 years

    Pros

    flexible hours, but you have to make up the hours you have off for holidays

    Cons

    Low pay, shady management, harassment, favoritism, open discrimination, micromanagement and legal violations

    Advice to Management

    Go to management school

    iEnergizer2019-01-21
  6. "Run for your life"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Austin, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at iEnergizer for more than a year

    Pros

    Flexible schedule. If you miss work, you can make up those hours.

    Cons

    Low pay, unprofessional, high school culture, contractor status only. Managers make things up as they go, often lie or shrug off employer requirements. Managers openly romancing employees and giving special treatment to favorites. If you have a holiday off, you have to make up those hours later to avoid losing pay. Don't expect a pay raise.

    iEnergizer2019-01-14
  7. "Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at iEnergizer full-time

    Pros

    Hour long break. Great coworkers. Comfy chairs.

    Cons

    Management really doesn't respect their workers. Found out recently that someone who had worked for them for over a year was immediately fired upon putting in their two weeks. Don't expect anything that breaks to get fixed either. Management finds almost anything to complain about.

    Advice to Management

    Respect your workers. Listen to your workers. Manage your company better.

    iEnergizer2018-08-28
  8. Helpful (1)

    "They're all shady and scummy. Don't waste your time for $9 an hour"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Support in Austin, TX
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at iEnergizer full-time for more than a year

    Pros

    Nothing. Like, I'm getting an aneurysm trying to come up with something good.

    Cons

    I was pretty close to my two faced supervisors. I'm sure they liked me enough to be themselves, but I understand that they definitely have trash talked me as well. so here it is. Everyone, LITERALLY EVERYONE power trips like crazy. I've never seen such bunch of distasteful people shamelessly power trip on those that are under them. I guess it's their way of relieving stress because they know they're all rejects. ...

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    Advice to Management

    How about learn to respect your employees, they're getting paid $9.50 an hour to be your punching bag because you're miserable?

    iEnergizer2018-08-24
  9. Helpful (3)

    "Avoid at All Cost"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative 
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at iEnergizer full-time for less than a year

    Pros

    I made friends by commiserating about the experience.

    Cons

    This is for the gaming side of the Austin, TX location. The long story: There's a certain low bar that I've come to accept and expect out of temp jobs, but this bar was practically buried in the ground. The office is poorly kept, especially the break room; it was never let to air out, leaving stale, stagnant burnt food smells from the microwave to build up. All chairs were broken in some way. They frequently hired...

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    Advice to Management

    There are a lot of things that need to be improved, but in all honesty, just start with treating your employees with respect.

    iEnergizer2018-06-21
  10. Helpful (3)

    "SAVE YOURSELF!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Austin, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at iEnergizer full-time for more than a year

    Pros

    Free video games (sometimes), Video game swag (again sometimes), Casual office space. Foot in the door for the video game industry.

    Cons

    3/4 of the chairs are broken and offer little to none back support. Office only has one IT support agent for the entire office so getting issues fixed takes a long time. While there is room to move up within the company, pay increase is not really an option. The only amenities are microwaves, coffee, and vending machines. After putting in my two weeks notice, respectfully, I was told to not return to work.

    Advice to Management

    Value your employee's and they will put in good hard work. Update the office furniture so people don't develop back problems. Listen to your agents and their concerns.

    iEnergizer2018-03-26
Found 320 reviews