iHeartMedia Reviews | Glassdoor

iHeartMedia Reviews

Updated December 3, 2017
183 reviews

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Robert W. (Bob) Pittman
64 Ratings

183 Employee Reviews

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Pros
  • The work/life balance is a point of emphasis and pretty well maintained compared with previous employers (in 28 reviews)

  • Really fun work environment with awesome co-workers (in 56 reviews)

Cons
More Pros and Cons

  1. "SINKING SHIP, financial pressure, old guard resistant to change"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at iHeartMedia full-time

    Pros

    - you'll get to work on a cool, well-known brand
    - office perks: free snacks and soda, bagels, catered lunch... if you have time to eat lunch that is.
    - there are good and hard-working people in the middle layer there who really try

    Cons

    - financial pressure in the past year - funding cuts, resource shifting, hiring freezes... but increasing work
    - shortcuts to proper planning process, not agile
    - there is an entrenched old guard that is resistant to change and progressive processes

    - decisions are made behind closed doors by senior management level and handed down with no consultation and little room for discussion
    - lip-service paid to test or data-driven decision making

    - poor benefit package for such a large company

    - iHeart Media is having debt issues and you will be told not to worry, when really you should.

    Advice to Management

    - people are your greatest asset. Value them, listen to them!
    - more doesn't necessarily mean better. Take on less and do better, not more and worse
    - smart developers secretly joke about the software development process "I don't know why I am doing this" because of the culture of "just do what I tell you"
    - transparency not only goes a long way, it is a must

    Word is spreading that this is not a good place to work!


  2. "Reporter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at iHeartMedia full-time (More than 5 years)

    Pros

    People on local staff are nice.

    Cons

    No raises in 5+ years, hiring freeze leaving staff short-handed, no overtime, low pay rate, top heavy management, "boys club", Upper Management decided to spend millions renovating offices and moving headquarters for the CEO to New York, while staff sees a decrease in benefits, hiring freezes, no overtime, and no pay raises. This company does not care about it's employees financial or emotional health. High stress job with low pay.

    Advice to Management

    Care more about your employees who haven't had raises in years, cuts in benefits, and overworked with no overtime because of staff shortages due to hiring freeze while you spend millions to redecorate offices and move CEO to NYC. Learn how to manage properly so you can keep staff happy and make profits.

  3. Helpful (1)

    "All talk, no action"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Denver, CO
    Former Employee - Sales in Denver, CO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at iHeartMedia full-time (More than a year)

    Pros

    At first it seems like a cool company to work for, and they talk it up during the lengthy interview process. You have access to concert tickets and your schedule can be somewhat flexible.

    Cons

    Absolute worst management tactics and absolutely no training on the products you are expected to sell. 6 of us all started with the company at the same time in sales, and we are all gone. Majority of us had experience in other media sales and due to the lack of training and not having any management around ever to ask for help, it was preventing everyone from ever selling. They also changed their commission structure 4 times in one year while I was there. They would get rid of one group of people and hire a whole new round of them like the sales team they were hiring were the problem, when the root of the problems lie in the executive level. They are also almost 1 billion dollars in debt.

    Advice to Management

    Listen to your employees, help them out and they will sell!


  4. "Struggle"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at iHeartMedia full-time

    Pros

    Lots of fun, excitement

    Cons

    No future. Poorly managed. Over worked and severely underpaid. No raises. No advancement no matter what your experience is.

    Advice to Management

    Treat people like people, not like numbers. We are not computers. We are human.


  5. "Outside Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at iHeartMedia full-time

    Pros

    The Schedule is up to you.

    Cons

    racism, sexual harassment, favoritism, prejudice ALL of the above happen in this company.
    Horrible management
    100% commission
    No milage, client lunch/dinner expenses, phone, insurance nor gas paid when you use all these resources of your own to get them business.
    Even if you sell an event doesn't even guarantee your attendance at the event

    Advice to Management

    they need to be replaced


  6. Helpful (1)

    "Company's money problems make bad work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Traffic Coordinator in San Antonio, TX
    Former Employee - Traffic Coordinator in San Antonio, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at iHeartMedia (More than 5 years)

    Pros

    The employees were like family

    Cons

    Unprofessional Managers. Vindictive and manipulative

    Advice to Management

    Listen to employees who actually do the job. Management should live in the same State as the employees


  7. Helpful (1)

    "If you are considering a position at iHM wait for debt restructure."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales
    Current Employee - Sales
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at iHeartMedia full-time (More than 3 years)

    Pros

    Some perks include event tickets and gift cards for restaurants, etc... Local team is great to work with. Nothing more to say here.

    Cons

    Very short staffed. Limited support. Basically your on your own. Earnings are 100% commission based but the administrative responsibilities are overwhelming, taking away from selling time. Sales commission percentage reduced and incentives to make it up are ridiculous. Overall it’s very difficult to make money. Your biggest competitor is the company you work for. Perhaps things will get better when the debt restructuring is finished but that remains to be seen. Now is not a good time to be working for iHM.

    Advice to Management

    Take your eyes off the spotlights and let your vision adjust to what’s really happening in your company. Maybe then you’ll realize why your business plan isn’t working.

  8. Helpful (3)

    "Add this job to your resume and leave as soon as you can."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Promotions Assistant in Burbank, CA
    Current Employee - Promotions Assistant in Burbank, CA
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at iHeartMedia (More than a year)

    Pros

    You get to go to concerts for free

    Cons

    Terrible pay and horrific management. Severely unorganized upper management.

    Advice to Management

    Please fire almost all of the managers/coordinators and hire new ones who are qualified to do their job.


  9. "Stay away from Accounts Payable at this San Antonio, Texas location. The managers are the same now as they were in 2014."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Accounts Payable in San Antonio, TX
    Former Employee - Accounts Payable in San Antonio, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at iHeartMedia full-time (More than a year)

    Pros

    None, absolutely none. But they want 20 words of praise minimum, so I am writing here.......

    Cons

    Managers are clique-y, don't want to hear suggestions, expect you to operate as a robot, HR is crooked and will not do anything with your complaints.

    Advice to Management

    Try listening to your employees once in a while, instead of putting yourselves on such a pedestal.


  10. "five. Word. Minimum."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at iHeartMedia full-time

    Pros

    Fun. Interesting. Not much else.

    Cons

    Low pay. Play favorites. Not organized.

    Advice to Management

    Eh.


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