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iHerb Reviews
Found 142 reviews
Approve of CEO
Reza Faraee
88 Ratings
Pros
"Company is growing at a rapid pace opens opportunity for growth" (in 7 reviews)
"Friendly working environment, a lot of opportunity to learn, and good benefits" (in 10 reviews)
Cons
"Company is growing so fast that scalability is a challenge" (in 4 reviews)
"No work life balance due to unrealistic deadlines and lack of human resources" (in 4 reviews)
Great place to work
StarStarStarStarStar- Overall
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at iHerb full-time for more than a year
Pros
A friendly environment to work for.
Cons
There arent any cons for iHerb.
Advice to Management
Keep up the good work Elgin!
iHerb2019-01-25So far, so good!
StarStarStarStarStar- Overall
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at iHerb full-time for more than a year
Pros
This is a very employee-centric company and the benefits are pretty good (other than the minimal number of holidays recognized)
Cons
Due to the rapid amount of growth being experienced, things can change quickly from day to day
Advice to Management
Look at your holidays recognized vs. other companies, and revise to at least be at standard
iHerb2019-01-27Awesome company
StarStarStarStarStar- Overall
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at iHerb full-time
Pros
Great benefits, awesome people from top management to warehouse, help is always around the corner if you need it
Cons
Not enough breakfast cereal options :p
iHerb2019-01-24Helpful (1)
Amazing company if you are a top performer.
StarStarStarStarStar- Overall
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at iHerb full-time for more than 2 years
Pros
IT as a whole- Fast career growth, super smart people, very little red tape, rapid development cycles, great office space and perks. PMO team in Irvine- Being a part of the PMO team in Irvine is challenging and deeply satisfying. True product professionals can thrive in an environment like this where they are right in the center of business, technology and customers. I’ve read some negative reviews of the company and...
Show MoreCons
You often can’t find any quiet time to do deeper thinking work. Undo the conference room renaming. More outside meetings. ;)
Advice to Management
Improve interviewing practices to make sure our outsides looks as awesome as we are on the inside.
iHerb2019-01-16Helpful (2)
Selling big dreams while struggling to function
StarStarStarStarStar- Overall
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
Doesn't RecommendNegative OutlookNo opinion of CEOI worked at iHerb full-time for more than a year
Pros
The benefits are really good and fair pay for easy work
Cons
You are expected to dedicate all of your time to this job. They stretch 8 hours of work into mandatory 12 hour days. Never get paid on time or missing hours. Leadership blames associates for their own short-comings. -Poor leadership -Questionable Policies "If you go to HR you will be fired" -Clique mentality from leadership -No job security (Must be a yes-man) -Gas-lighting (to shift blame off of leadership)...
Show MoreAdvice to Management
Stop pushing the blame and ask employees for help with your (currently failing) process.
iHerb2019-02-15Helpful (6)
Prepare for a stressful and humiliating experience
StarStarStarStarStar- Overall
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
Doesn't RecommendNegative OutlookNo opinion of CEOI worked at iHerb full-time for more than a year
Pros
- Free gym if you have time to attend - Snacks - Compensation, if you negotiate well
Cons
All negative reviews are true - politics win here, no one needs your ideas - be prepared to be a 'yes-man' - very low technical expertise, you won't learn anything - no one understands exactly how the platform works - not a tech company - the system is flaky and very unstable, therefore you'll be occupied 24/7 - there is no support from management, you completely on your own - churn rate is really high
Advice to Management
Read negative reviews, they are real
iHerb2019-02-11Helpful (19)
Beware All Who Enter
StarStarStarStarStar- Overall
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
Doesn't RecommendNeutral OutlookNo opinion of CEOI worked at iHerb full-time for more than 2 years
Pros
Office space and equipment isn't too bad.
Cons
-Terrible design direction that is primarily dictated by the owner and inexperienced middle managers. -If you are a designer in the Orange County area, it's my responsibility to let you know to stay away from place if you care about your craft. These design positions created here are pixel pusher jobs without any care or respect for the design process.
Advice to Management
-Work on your culture. Don't have field trips or a bunch of sugar snacks to eat and mistake that for "taking care of your team". Also, be present and take ownership of your staff. I have never felt so disconnected from a single team in my entire life. Good culture is only earned by trust. Most of the designers here feel defeated and live in survival mode. You should hear all the soul crushing thoughts they think, and...
Show MoreiHerb2019-01-08Helpful (9)
Work from home policy needs to evolve
StarStarStarStarStar- Overall
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at iHerb full-time for more than a year
Pros
People are nice Clean office with snacks available all day HR is on top of what's going on and always willing to help
Cons
The company is still not a big fan of working from home, it's 2018 :) We have to pay for parking Not enough training
Advice to Management
Work from home policy (at least part-time) needs to evolve as most of us spend a lot of time stuck in traffic every day. That would allow us to be more productive and less stressed in general, as well as have more time to be with our families.
iHerb2018-12-12Helpful (12)
Administrative
StarStarStarStarStar- Overall
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
Doesn't RecommendNeutral OutlookDisapproves of CEOI have been working at iHerb full-time for more than 2 years
Pros
Good benefits. Generous time off policy for management.
Cons
Toxic work environment. Consider only if you have no other means of putting food on the table.
Advice to Management
Remember your employees are your greatest asset.
iHerb2018-12-04Helpful (9)
Picker
StarStarStarStarStar- Overall
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
Doesn't RecommendNegative OutlookDisapproves of CEOI have been working at iHerb full-time for more than a year
Pros
Fairly clean environment; lots of overtime if you are into being a workaholic; nice to have water ator near work station since work is very fast paced.
Cons
Fast-paced; Supervisors constantly criticizing employees after the three minute walk back from breaks, especially during last break when you are the most tired in a 12 hour shift; Forced mandatory overtime, no work life balance for warehouse workers; Warehouse people treated like a piece of meat, expendable and disposable; High turnover of workers; 5 minute training on the warehouse with high expectations in productivity...
Show MoreAdvice to Management
Stop treating employees as potential thieves, very humiliating. Better training for new employees and management on how to be compassionate managers. Stop demanding new employees sign off on 30 minute break after 10 hours, very unethical since cannot proceed with hiring without signing this waiver.
iHerb2018-12-20
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iHerb Response
February 5, 2019 – Talent Acquisition
We are so pleased to have you as part of the iHerb family!!! Thank you for leaving feedback...Elgin is one of our newest locations and the team welcomes any ideas or recommendations by way of a fresh pair of eyes. As a progressive employer, we will continue our efforts to remain an ...
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