iHerb Reviews | Glassdoor

iHerb Reviews

Updated December 3, 2018
134 reviews

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3.6
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Reza Faraee
84 Ratings

Employee Reviews

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Pros
  • "Company is growing at a rapid pace opens opportunity for growth" (in 7 reviews)

  • "Truly care about providing the best work environment" (in 11 reviews)

Cons
  • "Company is growing so fast that scalability is a challenge" (in 4 reviews)

  • "Junior team members then end up with negative "Needs improvement" (in 6 reviews)

More Pros and Cons

  1. Helpful (6)

    "Thanks"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Irvine, CA
    Current Employee - Anonymous Employee in Irvine, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at iHerb (More than 3 years)

    Pros

    Great time at our Fall Festival Happy Hour, the music was on point, the food was delicious and the vibe was great. Hopefully we can have more of these type of events.

    Cons

    There were none that I could think of

    Advice to Management

    This was a great opportunity outside of our normal monthly team building activities to meet with new co-workers and just unwind on a Friday afternoon. Kudos!

    iHerb Response

    Nov 6, 2018 – Talent Acquisition

    Thanks for leaving a review, we are delighted to hear you enjoyed the happy hour. Sometimes it’s great to just sit back relax and enjoy the company of others!


  2. Helpful (2)

    "Administrative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at iHerb full-time (More than a year)

    Pros

    Good benefits. Generous time off policy for management.

    Cons

    Toxic work environment. Consider only if you have no other means of putting food on the table.

    Advice to Management

    Remember your employees are your greatest asset.

  3. Helpful (7)

    "Highly recommend - Great company, people and culture"

    StarStarStarStarStar
    Current Employee - Product Development in Irvine, CA
    Current Employee - Product Development in Irvine, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at iHerb full-time

    Pros

    - Open and transparent executive team who actually care about listen to employees (rarity for most companies)
    - Generous CEO who rewards his employees
    - Talented, hard working coworkers who are respectful yet have a good sense of humor
    - Fun company events, team building and happy hours
    - Stable product with a ton of upside and room for growth
    - Nice open office design with just enough privacy

    Cons

    - Nothing I can think of, please keep doing what you’re doing!

    Advice to Management

    It’d be nice to have a better understanding of the current PTO plan (salaried employees). While we understand it’s not unlimited, it’s not clear what the actual amount we’re entitled to taking each year.

    iHerb Response

    Oct 22, 2018 – Talent Acquisition

    Hello, Thanks for leaving such a detailed account about your experience here. We value the hard-work that our employees do and believe that we can all learn from the people we are surrounded by. We... More


  4. Helpful (8)

    "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at iHerb full-time (Less than a year)

    Pros

    Friendly working environment, a lot of opportunity to learn, and good benefits

    Cons

    no cons at this moment

    iHerb Response

    Oct 10, 2018 – Talent Acquisition

    Thank you so much for taking the time to leave us a review! We are pleased to hear that you enjoy the working environment and the benefits. We look forward to growing with your in your career here at... More


  5. Helpful (4)

    "Company that cares"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Employees share in the success of the company which motivates all to move forward in one direction.

    Cons

    There are none that I could think of at this time.

    iHerb Response

    Oct 12, 2018 – Talent Acquisition

    Thank you for your kind words. We are elated that you see the transparent upward momentum. The growth and opportunity is attributed to the outstanding team members that make up the iHerb "family." We... More


  6. Helpful (5)

    "Enjoying the position"

    StarStarStarStarStar
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at iHerb full-time

    Pros

    I've recently started working here, and I'm enjoying the experience so far. I see a lot of potential room for growth, which is always a plus in my books. Everyone seems down to earth and easy to work with. I look forward to expanding my horizons with iHerb.com.

    Cons

    No cons that I can think of at this time.

    iHerb Response

    Oct 10, 2018 – Talent Acquisition

    Welcome to iHerb! The growth here is exponential and we are pleased to hear that you recognize these opportunities. Thank you for taking the time to share your experiences of working at iHerb thus... More


  7. Helpful (4)

    "Operations Manager"

    StarStarStarStarStar
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Manager in Elgin, IL
    Current Employee - Operations Manager in Elgin, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at iHerb full-time (Less than a year)

    Pros

    Employee-focused company, very competitive compensation.

    Cons

    None encountered as of yet.

    iHerb Response

    Oct 5, 2018 – Talent Acquisition

    Thank you so much for reaching out!!! We are delighted that you are enjoying your time here at iHerb. Our goal is to ensure that our employees have the means to care for their families not only today... More

  8. Helpful (3)

    "Knock on a heaven door"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Global Logistics Specialist in Pasadena, CA
    Current Employee - Global Logistics Specialist in Pasadena, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at iHerb full-time (Less than a year)

    Pros

    Every person would imagine how their dream job might be like,
    Would say, that iHerb is so much more than what we can dream of ... Great stuff, Room for development, gaining more knowledge and experience ...
    People is the most valuable asset which converts the words 'JOB' & 'OBLIGATION' to 'HOME' & 'FAMILY'.

    Cons

    Well, thinking more than half of an hour and not a single concern came to my mind ... not even slight one - I could only hate the fact that i like it soo much :)

    Advice to Management

    Never stop the magic, tou created in here

    iHerb Response

    Oct 5, 2018 – Talent Acquisition

    Wow - this review was such a pleasure to read. As a company, we aim to exceed the expectations of our employees and it would appear you feel equally pleased about working here. When we poll the... More


  9. Helpful (2)

    "Amazing!"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in Elgin, IL
    Current Employee - Anonymous Employee in Elgin, IL
    Recommends
    Approves of CEO

    I have been working at iHerb full-time (Less than a year)

    Pros

    iHerb knows how to truly take care of their employees. The company provides a friendly & diverse atmosphere filled with caring colleagues, incredible benefits, and tremendous opportunities for growth. Overall, I am very happy with my decision to join this company and am excited to see what the future holds.

    Cons

    I don't have any cons to share.

    iHerb Response

    Oct 10, 2018 – Talent Acquisition

    We delighted that you feel a sense of "community" here at iHerb and are enjoying the plethora of perks we offer. We appreciate your review and look forward to a mutually beneficial relationship.... More


  10. Helpful (1)

    "Front Desk Receptionist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Receptionist in Pasadena, CA
    Current Employee - Front Desk Receptionist in Pasadena, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at iHerb full-time (Less than a year)

    Pros

    I enjoy working here because I believe in the products and the healthier way of living. I enjoy the people I work with at iHerb. When I first started everyone was very nice and friendly and welcomed me to the team. I am very close to home so the commute is quick. Hours are excellent and the job is challenging but keeps me on my toes. I appreciate the health benefits we have here. The snacks and coffee. It helps so much not to be hungry at work. I am proud to be associated with such a great company and would like to learn and grow as much as possible.

    Cons

    Sometimes I feel that communication through only email and chat can be misinterpreted or actually misunderstood. Different people interpret differently. I would say that communication could always be better.

    Advice to Management

    Thank you for being kind and understanding to new hires. Thank you for the opportunity to work here. You are appreciated.

    iHerb Response

    Oct 5, 2018 – Talent Acquisition

    Thank you for leaving such a detailed review. It is a pleasure to hear that you are enjoying the perks of free snacks, a healthy work-life balance, and a rewarding position. In a very technological... More