iHerb Reviews

Cons

All positive input - great place to work!

Cons

Location in the inland empire

Cons

Not enough fruit variety with the fruit provided to employees.

Cons

I can't say I have any as I have an awesome manager and work in a great team where there is great communication.

Cons

I like everything and do not have any cons

Cons

Not be able to share my ideas as much as I would like.

Cons

It’s not a place to learn and develop your skills and grow in your career;
It's the best place there is, the place there was, and the best there ever will be to improve your politic skills.

There seems to be a classic high school "cool kids" group with all the classic negative attributes.
I witnessed markedly bad behavior from the managements far too often. Not much in the way of Leadership or communication.

No work life balance due to unrealistic deadlines and lack of human resources. One myth is it's easy to see candidates who are there for job interviews, but no one comes to join teams around you. Even iHerb doubled referral bonus, most people do not refer their acquaintance. All the good one around suddenly disappear from your site.

Do not be blined by the lure of unlimited FTO. That is an illusion; it only happens to a few people who have nepotism advantages.

Compensation and benefits are average or below average. No annual bonus. Profit sharing exists, but really small. They only cover 75% of your health and dental insurance. If you are not being paid as much as the number posted on Glassdoor, you are underpaid.

The culture is very confusing. During the interview process, the culture was presented as warm and inviting, but that seems to be more of an aspiration than a reality.

 - Can’t do your work with freedom
 - Team politics
 - Nepotism and Favoritism: the best place for Iranians
 - People who throw others under the bus and take credit for other people's work get promoted
 - Promotions are not transparent
 - Fewer holidays compared to others: only 6 days
 - A shortcut path to stressed out

 Due to these nagatives metioned here, lots of employees turnover.

Cons

Politics and Favoritism - very clique employees running the show
Slow to adapt to change in the industry

Cons

iHerb's organization structure is ridiculously layered and unclear such that there is no way for team members to figure out how to get their voices heard. What's more frustrating is that department directors don't care about supporting the team. Forget whatever you read about iHerb having an "open door policy". The only "open door policy" we've witnessed is the open door for you to be fired if you speak up. There are multiple team members who didn't show up to work one day, until HR sends out an email: "so and so no longer works here".

There have been multiple "reorganizations" and team members are constantly passed between managers and directors. The issue is that there is no transition between managers to share an individual's contributions, and it's very common for team member's to be overlooked for promotion. Promotions are denied because the new manager "wants more time to see the contributions of the team member". Unfortunately, reorganizations happen so often that by the time the next promotion period is due, a new manager is again assigned. Team members have brought this issue to directors, but the response is always: "I don't deal with this, talk to your manager". Great...

Unfortunately managers are also not bothered with understanding or meeting with team members. It's common for managers to keep rescheduling 1 on 1 meetings because of "scheduling conflicts". Even if meetings are schedule weeks in advance, "scheduling conflicts" keep coming up, aka. managers just schedule on top of the existing 1 on 1 meetings. Clearly team members are not a priority and managers feel that our time can just be pushed back.

There is also no processes to guide your career development and guide career growth, nor for evaluation during review periods. Instead, each manager grades to their own subjective rubric. Instead of evaluating a team member's performance and contributions according to their level and growth, managers measure performance on a bell curve in relation to the other members on your team. This means that Software Developer I team members are even graded in relation to Senior Software Developer II. Junior team members then end up with negative "Needs improvement. Doesn't perform on par with ____ team member" review marks because the manager doesn't see them performing at the same level as the senior developers on the team.

Unless you're a senior developer, do not make the mistake of joining this company. You'll end up stuck in a demoralizing musical chairs cycle being passed from manager to manager.

Cons

Management at iHerb is old school and overly corporate for such a small company.

There are international projects and obviously, having international work means there are time zone differences. It's required to stay late in the office to make sure requirements and development issues are addressed to allow for seamless hand-off for the international team's day. The problem is there is a hard requirement for all employees to be in the office at 9am, or there will be repercussions during performance reviews, but although regular hours are until 6pm, international work means regularly having to stay much later in the night.

It would be expected that management would understand that there should be some work life balance and flexibility in hours to allow the obvious schedule change for a later start in the morning to have a flexible work schedule, as long as the work gets done.

This is not the case at iHerb. Management's stance is that "This could set a bad precedent and would encourage employees to start coming in tardy."

"Work life balance" and flexible hours is nonexistent here.