iHerb Reviews

Updated Jan 20, 2021

To filter reviews, or .
3.4
59%
Recommend to a Friend
71%
Approve of CEO
iHerb President  Emun Zabihi (no image)
Emun Zabihi
37 Ratings
Pros
  • "Friendly working environment, a lot of opportunity to learn, and good benefits(in 15 reviews)

  • "A nice and spacious work environment(in 13 reviews)

Cons
  • "The company makes a ton of money despite upper management, not because of it(in 13 reviews)

  • "This year they just decided they aren't paying them to vested team members(in 9 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "Great company, great work life balance, with aton of growth potential!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Recruiter in Irvine, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at iHerb full-time for more than a year

    Pros

    Transparent Healthy work-life balance autonomy Great compensation Career growth Trust Healthy culture- great teams

    Cons

    I have none to list, this has been an amazing experience and only getting better

    Continue reading
  2. "Best company ever!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Global Logistics Specialist in Pasadena, CA

    I have been working at iHerb full-time

    Pros

    1) Great compensation & Benefit package 2) Friendly co-workers 3) Working from home

    Cons

    Nothing really. iHerb is very generous.


  3. Helpful (1)

    "Horrible"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Material Handler in Elgin, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at iHerb full-time for less than a year

    Pros

    Pay is decent enough i guess

    Cons

    Favorites played constantly and some supervisors and managers treat employees like 3yr olds benefits are horrible worst i have ever had

    Continue reading
  4. Helpful (1)

    "Depends on your Manager"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Treasury Analyst in Perris, CA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at iHerb full-time for more than 5 years

    Pros

    Benefits are good, coworkers are friendly

    Cons

    Management can be too demanding and doesn't understand work-life balance

    Continue reading
  5. Helpful (3)

    "Disapointing"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Compensation and Benefits
    • Senior Management
    Current Employee - Material Handler in Easton, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at iHerb full-time for less than a year

    Pros

    pay is okay. Could be better

    Cons

    hours are too long, poor management, high turnover rate

    Continue reading
  6. "A Great Place to Work!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Category Manager in Perris, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at iHerb full-time for more than 10 years

    Pros

    The benefits are great and the company values teamwork, growth and customer experience.

    Cons

    No company is perfect. iHerb is working to continuously improve processes, procedures and systems.

  7. "Nice work opportunities."

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Warehouse Worker in Hebron, KY
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at iHerb full-time

    Pros

    Hours and pay. Overtime available. Great job!

    Cons

    Point system is not fair.

  8. Helpful (1)

    "The pros heavily outweigh the cons"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Human Resources 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at iHerb full-time

    Pros

    One of the best teams and companies I've worked at! In my tenure here, I've met fabulous mentors I genuinely feel like my managers and superiors care about their employee's growth and professional development through coaching, constant feedback, and education reimbursement program. There are plenty of new initiatives in the work to be excited about, especially in the next two years. Overall, team members are always available to collaborate with different departments on projects and initiatives without hesitation. And of course, our diversity: iHerb has almost an equal ratio of female/male and this is also shown in our leadership team. In addition, we have a multi-generational workforce and folks from all over the state and world with various backgrounds. Most importantly, iHerb cares about our wellbeing through 100%-paid on our monthly premiums for health insurance, health challenges, gym-access (when open), fitness classes, and healthy snacks. As we're moving towards a flexible workplace (remote but with plans on open offices and shared spaces), I have been able to work from home with a monthly allowance to cover my expenses and an additional annual reimbursement plan starting next year. Looking forward to iHerb's growth and my personal development there!

    Cons

    -Growing pains but not a deterrent -Can be clique-y depending on team/department -Depts have varying operations / culture which can create silos

    Continue reading
  9. Helpful (1)

    "Growing company undergoing major transformation"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Human Resources in Irvine, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at iHerb full-time for more than a year

    Pros

    - Incredibly fast growing - Major changes in the leadership across all departments - Multiple employee-focused initiatives - Employer paid medical (including family) - Good compensation

    Cons

    - Incredibly fast growing with shifting priorities - No unlimited PTO - Not enough transparency

    Continue reading
  10. "The job is grey"

    5.0
    Current Employee - Picker 

    I have been working at iHerb full-time

    Pros

    Everyone is great the job is easy

    Cons

    Everything! You have a lot of overtime

Viewing 1 - 10 of 250 English Reviews