iProspect Reviews in San Francisco, CA | Glassdoor

iProspect San Francisco Reviews

Updated February 10, 2017
22 reviews

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San Francisco, CA

1.0
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iProspect Global President Ben Wood
Ben Wood
1 Rating

22 Employee Reviews

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Pros
  • The department gets together on Fridays to share ideas and successes, it's a good opportunity to learn (in 12 reviews)

  • Employees get a lot of freedom and independency and they can learn a lot (in 10 reviews)

Cons
More Pros and Cons

  1. "Great place to learn!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Intern in San Francisco, CA
    Former Intern - Intern in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at iProspect as an intern (Less than a year)

    Pros

    The people are amazing, really patients, and great to learn from. Training is very structured and covers anything you can think of. Best part was they actually pay you during your internship (a lot of companies do not).

    Cons

    Internships are open ended and do not promise a full-time position, meaning you could be in the internship position a year+ before getting hired. Stay patient would be my advice

    Advice to Management

    Pay closer attention to competition. Many competing agencies have lucrative salaries and benefits to offer - don't let your newly trained interns, that have learned all their skills through you, slip through your fingers and go to a competitor!


  2. Helpful (4)

    "Chaos at Best. Look Before You Leap!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Recruting Manager in San Francisco, CA
    Former Employee - Recruting Manager in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at iProspect (Less than a year)

    Pros

    Free water. And a cup to go with it.

    Cons

    My contract as Recruiting Manager lasted all of eight days. EIGHT DAYS! There was no way that I could have learned their processes, establish relationships with Hiring Managers and work a starting requisition load of 15 in eight days! I was told that I was "not the proper fit. I've had jeans for longer than that and I still couldn't tell if they were the "proper fit".

    Embarrassing, unprofessional and set up to fail. I've never quite experienced anything like it in my recruiting career. My last contract started out as ninety days and lasted for four and a half years.

    Advice to Management

    Know what you want before you upset someone's life. We're people for God's sake!


  3. "Benefits"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - SEM Specialist in San Francisco, CA
    Former Employee - SEM Specialist in San Francisco, CA

    Pros

    Benefits were good and made good friends.

    Cons

    the company had very high turnover.


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  5. Helpful (1)

    "Empowering"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Search Marketing Analyst in San Francisco, CA
    Former Employee - Search Marketing Analyst in San Francisco, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at iProspect full-time (More than a year)

    Pros

    Large accounts, deep resources and a well known brand allow for personal & professional growth. Hours aren't too bad, and in general, your staff and colleagues will be awesome.

    Cons

    It's hard to say what the cons are as every ad agency gig is going to be similar. Somewhat underpaid, lots of work to do, somewhat long hours.

    Advice to Management

    Hire more sales people to grow business.


  6. Helpful (3)

    "No real knowledge of SEM, what a shame."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Search Marketing Analyst in San Francisco, CA
    Former Employee - Search Marketing Analyst in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at iProspect full-time (Less than a year)

    Pros

    The checks always clear at iProspect, and the name alone is a great resume builder.

    Cons

    iProspect has been riding its reputation in the industry for almost a decade, but hasn't done anything innovative or successful for its clients for many years. The turnover is outrageous, the leadership refuses to address the turnover along with other issues, and clients have been vanishing slowly for the past five years.

    Advice to Management

    Address many of the HR concerns your employees have. Maybe consider shaking things up with leadership, the downward trend seems consistent with little hope for improvement.


  7. Helpful (2)

    "The MacDonald's of Search Marketing - Get them Young, Treat them Rough & Pay them nothing"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at iProspect full-time (More than a year)

    Pros

    fantastic opportunity for a young person to come out of college and work with some seriously huge clients. Gives young people their first introduction to online marketing.

    Cons

    Management range from:
    Young micro-management types that will throw their mother under a bus to move ahead.
    to totally passive-aggressive types that say one thing to your face - and do another when pushed by executives.

    Advice to Management

    I could rant here a great deal - however as much as their HR group talk a good game about "listening to the employee" they dont back up what they say with action ... Hence anything you say as advice will fall on deaf ears.


  8. Helpful (1)

    "Good place to start, but management is clueless."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Search Marketing Coordinator in San Francisco, CA
    Former Employee - Search Marketing Coordinator in San Francisco, CA
    No opinion of CEO

    Pros

    It is an excellent place to start working on paid search campaigns for large clients. I was able to quickly get exposure and experience working with large budgets and driving revenue and leads through client websites using paid search. It was a great introduction to the growing industry of paid search.

    Cons

    Many managers and directors do not truly know the ins and outs of paid search marketing. The niche has developed so fast that iProspect fell behind. iProspect does not have firm best practices in place, resulting in mismanaged accounts and confused employees. People at the top want to be told what works by the people at the bottom, instead of making the insights and taking action themselves. The result is that poor account management is the norm and different suggestions come from every direction.

    Advice to Management

    To build an organization around paid search, you better have people at the top who really know search. Otherwise, you end up hiring and promoting people who are good at talking instead of working and give bogus recommendations on how to improve accounts.


  9. Helpful (2)

    "Great Training Ground"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Search Marketing Coordinator in San Francisco, CA
    Current Employee - Search Marketing Coordinator in San Francisco, CA
    Recommends
    Approves of CEO

    Pros

    iProspect is a great training ground for all those new to the search marketing industry but in reality, you can get paid so much more working elsewhere. Most people take what they learn after a year and can make 20 - 40% more elsewhere.

    People are fantastic and the workplace is really relaxed. You'll meet a lot of smart, driven and fun individuals.

    Knowledge sharing is great. Lots of excellent training.

    Cons

    There is a lot of favoritism that goes on in the workplace here. People who are favorited by upper management will typically get promoted even if their search knowledge is lacking.

    Low morale at the company due the lack of career growth. People who are promoted by the company are obviously very happy. Everyone else (Search Marketing Coordinators and 90% of the company) are kind of stuck where they are -- it's hard to be promoted. Most people are working above and beyond their job title without more pay or the promotion. However, the company LOVES bullshitting and pretending like they do have great opportunities for career advancement.

    Poor business model in place. iProspect also has terrible employee retention because frankly, they do not compensate their employees enough. You can work your tail off everyday and still not be recognized.

    Advice to Management

    Respect and pay your employees better. If you want to retain and keep your great talent, compensation is important. Be aware that most companies can pay 30-40% more after a person works at iProspect for a year.

    Don't rely too heavily on the internship program. You still need people who can actually train them and teach them search engine marketing. You also need fresh ideas from people who have been working long in the industry.


  10. "-"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Search Marketing Coordinator in San Francisco, CA
    Current Employee - Search Marketing Coordinator in San Francisco, CA
    Recommends
    No opinion of CEO

    Pros

    fun to work at, learn a ton, great people

    Cons

    pay, pay pay - they tell us we are at or about market value, but I doubt that.

    Advice to Management

    in order to keep the good ones around you will have to fork out the dough.


  11. Helpful (2)

    "Springboard to a career in Search Marketing"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Search Marketing Analyst in San Francisco, CA
    Former Employee - Search Marketing Analyst in San Francisco, CA
    Doesn't Recommend
    No opinion of CEO

    Pros

    Think about working at iProspect as an intensive applied course in Search Engine Marketing. It's a great place to learn as much as you can about SEO and PPC quickly and springboard into employment elsewhere. Be proactive about asking your manager for opportunities to get exposure to different verticals and making use of different search technologies so that you have the greatest breadth of experience when you start your job search. Optimize your linked in profile and you will quickly hear about new opportunities that are better compensated.

    Cons

    iProspect has a business model similar to a fast-food chain or telemarketing company. By hiring very young and inexperienced employees, iProspect is able to save costs on employees and undercut the market. The quality of the product delivered suffers to some extent, but clients are sufficiently ignorant of Search Marketing best practices that iProspect is able to hold on to clients for long enough to turn a profit and to replace clients who leave with new clients. Remember that this is not a company that prioritizes employee professional development and growth. You need to be your own advocate in this environment and get as much out of it as you can so that you can springboard into companies that have better employment practices and are better compensated, but require a year or two of experience before bringing you on board.

    Advice to Management

    Employees talk to one another and are savvy about business models. While iProspect pursues the current business model, retention rates will remain low, so don't focus on this metric. Focus instead on supporting employees to grow their expertise and preparing them for future opportunities in their careers. This will help you to maintain stronger ties with these former employees and potentially bring them back onboard down the road into higher management roles.


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