iQor Reviews | Glassdoor

iQor Reviews

Updated September 23, 2018
893 reviews

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2.7
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Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
iQor President and CEO Hartmut Liebel
Hartmut Liebel
309 Ratings

893 Employee Reviews

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Pros
Cons
  • "Natural stress of any call center enviroment" (in 21 reviews)

  • "The work environment is quite "different"" (in 20 reviews)

More Pros and Cons

  1. "warehouse clerk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at iQor full-time

    Pros

    I got to learn about computers. Was able to talk to people without been shy. loved my coworkers. Got to learn shipping and receiving.

    Cons

    Their was no schedule if you had to stay no matter if you had other things to do.


  2. "I gained knowledge and skills from working for Department of Education."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Account Manager in Minneapolis, MN
    Current Employee - Senior Account Manager in Minneapolis, MN
    Positive Outlook
    No opinion of CEO

    I have been working at iQor full-time (More than 3 years)

    Pros

    The Salary and Hours are the reasons to work here

    Cons

    Poor Management and Toxic work environment

    Advice to Management

    Do the right thing for everyone not just the company.

  3. "Half Truths and Slow Follow Through"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Supervisor
    Current Employee - Operations Supervisor
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at iQor full-time (More than a year)

    Pros

    It’s very easy to move up! It’s a great place to get experience starting out. Bonuses are available

    Cons

    It took them 7 months to pay me my salary after I was promoted. Rules change frequently and there’s no consistency or follow through with management. Promises are made but rarely followed up on.

    Advice to Management

    Focus on streamlining things and care more about your employees


  4. "Lack of investment driving strategic direction"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Autonomy and freedom to manage business accounts

    Cons

    Disappointing progress on projects through lack of investment


  5. "Agent"

    StarStarStarStarStar
    Current Employee - Customer Service Agent in Charlotte, NC
    Current Employee - Customer Service Agent in Charlotte, NC

    I have been working at iQor full-time (Less than a year)

    Pros

    accomodates my schdule pto good supervisor

    Cons

    used to be the point system but they are working on that


  6. "Good hours and training is available in a classroom setting"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Agent in Charlotte, NC
    Current Employee - Customer Service Agent in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at iQor full-time (Less than a year)

    Pros

    Always get your hours and ok pay

    Cons

    Have to wear company shirts ; I don’t like uniforms

    Advice to Management

    None at this time


  7. "Not Bad So Far"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at iQor full-time

    Pros

    Great team leaders and coaches during the training period. Interesting environment.

    Cons

    Misinformed on break period and shift time expectations.

  8. "Rating"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at iQor full-time

    Pros

    Consist Schedule & the ability to work from home

    Cons

    Not understanding to personal time


  9. "IT Support Technician I"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Support Technician in Memphis, TN
    Current Employee - IT Support Technician in Memphis, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at iQor full-time (Less than a year)

    Pros

    It is a good company and welcome any employee with equal opportunities.

    Cons

    There is no downside with Company

    Advice to Management

    It has good benefits


  10. "It’s okay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at iQor full-time

    Pros

    The Incentive and overtime are good.

    Cons

    Not much opportunity for a raise


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