iQor Reviews

Updated May 10, 2021

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3.2
57%
Recommend to a Friend
70%
Approve of CEO
iQor President and CEO Gary Praznik (no image)
Gary Praznik
191 Ratings
Pros
  • "A very friendly work environment(in 54 reviews)

  • "Good pay good schedule and great environment(in 37 reviews)

  • Cons
  • "upper management doesn't have any heart or passion to their employees(in 28 reviews)

  • "Low Pay, Too much work, Too little pay(in 28 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of iQor and is not affected by filters.

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    1. 5.0
      Former Employee, more than 1 year
      Featured Review

      Great!!

      Dec 11, 2020 - Customer Service Representative in Iloilo
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Amenable workplace, minimal disputes, and fun environment

      Cons

      None in my experience working there

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    2. 5.0
      Former Employee, less than 1 year

      Ok job

      May 6, 2021 - Customer Service Representative 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Fast paced work environment company

      Cons

      Not clean work place company

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    3. 3.0
      Former Employee, less than 1 year

      It's an okay job

      May 6, 2021 - Customer Service Representative (CSR) in McKinney, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I definitely enjoyed working here, it's something that I'm use to, I've worked in sales, customers service, and I have even worked with T-Mobile before so it's something I'm comfortable doing. The owner of the Richardson area, he's a great person, he will work with anyone regarding time, scheduling and school, he's awesome, but regarding managers it's definitely a different story.

      Cons

      I feel like here, in order to move up, you must be friends with someone higher up. There's a handful of managers that aren't helpful, however, there's a few that you meet here that are great.

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    4. 4.0
      Former Employee, more than 3 years

      Good

      May 7, 2021 - Customer Service Representative (CSR) in Meridian, MS
      Recommend
      CEO Approval
      Business Outlook

      Pros

      lots of hours over time

      Cons

      the company is inconsistent with hire back policy

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    5. 4.0
      Former Employee, less than 1 year

      Okay for short term

      May 6, 2021 - Debt Collector 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Decent pay and benefits for entry level

      Cons

      Lacks growth opportunities Not great hours

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    6. 2.0
      Former Employee, less than 1 year

      Mediocre Job

      May 6, 2021 - Customer Service Representative (CSR) in Dallas, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good job if it's your first call center job. They'll hire anyone.

      Cons

      No Opportunities to grow within the company. No Flexibility in schedule although it's promised during the hiring process. Training is all over the place no organization at all. This will be a good job if you have don't have any responsibilities and need some experience on your resume.

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    7. 1.0
      Former Employee, less than 1 year

      worst job

      May 10, 2021 - Customer Service Representative 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      there were no pros at that job.

      Cons

      hours were 1:30pm -10:00pm 30 min lunch breaks, two 15 min breaks cannot eat, drink, or decorate your desk had a dress code restrooms smelled horrible JUST TERRIBLE

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    8. 2.0
      Former Employee, more than 3 years

      Not a place for growth

      Apr 9, 2021 - Forecast Analyst in Charlotte, NC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good Work at home opportunities. Lack of care so pretty chill laid back days at times.

      Cons

      No good management from directors and difficult work environment coworkers are more so trying to eliminate you then work with you. Outsourcing is out of control pretty soon every position will be outsourced. Had like 3-4 random managers and team leads in 2 and a half years very strange?

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    9. 3.0
      Current Employee, less than 1 year

      Stressful Job

      May 4, 2021 - Customer Service Representative 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      It pays decent for the most stressful positions.

      Cons

      Big changes that you barely get warning of.

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    10. 4.0
      Former Employee, more than 1 year

      Good if you don’t mind call center volume

      Apr 12, 2021 - Customer Account Specialist in Ada, OK
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good pay and bonuses Great people

      Cons

      Call center/busy workload Can’t take break/lunch at regular times Push sales

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    Viewing 1 - 10 of 1,509 Reviews
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