iQor Reviews

Updated May 25, 2022

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Found 2,006 of over 2,145 reviews

3.4
62%
Recommend to a Friend
73%
Approve of CEO
iQor President and CEO Gary Praznik (no image)
Gary Praznik
416 Ratings

Top Review Highlights by Sentiment

Pros
  • "good pay and worth the hassle if you’re built for upselling & taking calls all day(in 88 reviews)
  • "Good people to work with(in 77 reviews)
  • "good benefits they pay higher than other companies(in 57 reviews)
  • "workers and good training(in 42 reviews)
  • "IQOR is a call center environment and allows associates the option to work from home.(in 36 reviews)
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of iQor and is not affected by filters.

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  1. 5.0
    Current Employee

    Awesome training and employers

    May 3, 2022 - Customer Service Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    It is a work at home job

    Cons

    The schedule changes frequently and hours differ

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  2. 5.0
    Former Employee, less than 1 year

    Customer Service Repres

    May 18, 2022 - Customer Service Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    • Office building and location is very nice. • Great computer equipment for staff. • Provided CS for a cell phone insurance provider.

    Cons

    • Entire staff and first line management were new (less than a year work experience with the business client.) • The trainer for our class was on vacation and another staff member taught the course.

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  3. 4.0
    Current Employee, more than 3 years

    N/a

    May 16, 2022 - Senior Agent 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Work from home, make money at your house

    Cons

    Monotonous work, system issues daily

    1 person found this review helpful
  4. 3.0
    Current Employee

    Just a number

    May 24, 2022 - Remote Customer Service Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    They keep staffed by contiously running training classes

    Cons

    You are just a number and not a person

    1 person found this review helpful
  5. 2.0
    Current Employee, more than 1 year

    Exhausting

    May 25, 2022 - Data Analyst 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    It was a Work from home job

    Cons

    Terrible training for new people coming in

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  6. 3.0
    Former Employee, more than 3 years

    Decent but no future

    May 24, 2022 - Customer Service Representative (CSR) in Houston, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Extremely flexible and for the most part people are cool just as long as you stay away from the extra stuff. Understanding management as well. Not gonna lie was on the favorites side of the team so it was good for me.

    Cons

    Pay doesn't equal up to the work. Prepare for a few miscommunications.

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  7. 2.0
    Current Employee

    So so

    May 23, 2022 - Customer Service (CSR) 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Easy if you show up and do what you can

    Cons

    Always system issues. It never ends

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  8. 3.0
    Current Employee, less than 1 year

    needs better leadership

    May 22, 2022 - Customer Service Agent in Atlanta, GA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The trainers are great and helpful

    Cons

    management needs a lot of work and to have more care for employees and clients

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  9. 5.0
    Current Employee, less than 1 year

    Great job with great people

    May 2, 2022 - Senior Agent in Bethlehem, PA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    -Remote (at the time) -My team was a pleasure to work with -Thorough training and evaluation

    Cons

    No cons, everything functioned smoothly as it should've for my team and our client.

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  10. 4.0
    Current Employee

    Great company

    Apr 28, 2022 - Senior Sales Agent 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good people and decent benefits

    Cons

    N/othing I cam think of.

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Viewing 1 - 10 of 2,006 Reviews
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iQor Reviews FAQs

iQor has an overall rating of 3.4 out of 5, based on over 2,145 reviews left anonymously by employees. 62% of employees would recommend working at iQor to a friend and 54% have a positive outlook for the business. This rating has improved by 4% over the last 12 months.

According to anonymously submitted Glassdoor reviews, iQor employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at iQor. This rating has improved by 7% over the last 12 months.

62% of iQor employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated iQor 3.1 out of 5 for work life balance, 3.4 for culture and values and 3.4 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at iQor to be coworkers, compensation and the cons to be career development, benefits, management.

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