iQor Reviews | Glassdoor

iQor Reviews

Updated December 6, 2018
941 reviews

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2.8
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Recommend to a friend
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iQor President and CEO Hartmut Liebel
Hartmut Liebel
332 Ratings

Employee Reviews

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Pros
Cons
  • "Poor Management and Toxic work environment" (in 21 reviews)

  • "Natural stress of any call center enviroment" (in 21 reviews)

More Pros and Cons

  1. "Customer service representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Tupelo, MS
    Current Employee - Customer Service Representative in Tupelo, MS
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at iQor full-time (More than a year)

    Pros

    Make lots of money with other perks and with good people
    Also meeting interesting customers from around the country.

    Cons

    If you dont have a thick skin it's not for you. You will get cursed at yelled at and many other things like called names. They are not mad at you dont take it personally


  2. "Customer services representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at iQor full-time

    Pros

    It’s fun at times. The new site director was awesome.

    Cons

    Favoritisms. Awful schedule/shift. Lack of respect

  3. "I like it here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Quality in Pompano Beach, FL
    Current Employee - Quality in Pompano Beach, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at iQor full-time (More than a year)

    Pros

    Great people work here, they work with you if you need the help there is room for growth.

    Cons

    Raises if you're an agent come easy but in support roles it is harder and some of the expectations aren't real.

    Advice to Management

    Let support roles do their job and you will see the outcome.


  4. "Pretty decent position for customer service beginner"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at iQor full-time

    Pros

    This position as an insurance agent isn’t bad at all .

    Cons

    Some of the sups are rude.


  5. "Collections Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at iQor full-time

    Pros

    Very easy job. Excellent work/life balance.

    Cons

    Childish coworkers. Drama, drama, drama.


  6. "Like high school"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Roadside Assistance in Pompano Beach, FL
    Former Employee - Roadside Assistance in Pompano Beach, FL
    Negative Outlook
    No opinion of CEO

    Pros

    Very flexible with hours, easy job

    Cons

    Pay more, needs more benefits

    Advice to Management

    Hire better management and not reliable


  7. "High School"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at iQor full-time

    Pros

    A place to get paid.

    Cons

    No growth and ran like a high school.

  8. "Sr. Business Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at iQor full-time

    Pros

    Great projects to work on.

    Cons

    Company in early stages, growing rapidly.


  9. "Customer service representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Richardson, TX
    Current Employee - Customer Service Representative in Richardson, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at iQor full-time (Less than a year)

    Pros

    I like the Over time

    Cons

    The Hours are not very flexible


  10. "Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at iQor full-time

    Pros

    The money was good
    Overtime almost always available

    Cons

    Too many frequent changes