iQor Reviews | Glassdoor

iQor Reviews

Updated May 24, 2018
816 reviews

Filter

Filter

Full-timePart-time

2.8
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
iQor President and CEO Hartmut Liebel
Hartmut Liebel
271 Ratings

816 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • Natural stress of any call center enviroment (in 28 reviews)

  • The work environment is quite "different" (in 20 reviews)

More Pros and Cons

  1. "Customer service agent"

    StarStarStarStarStar
    • Culture & Values
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at iQor full-time

    Pros

    Nothing at all positive to say at this time.

    Cons

    Nothing good to say at this time

    Advice to Management

    Get better leaders in place ...


  2. "Callcenter Representative"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Saint Petersburg, FL
    Former Employee - Anonymous Employee in Saint Petersburg, FL

    I worked at iQor full-time (More than a year)

    Pros

    overtime was offered a lot great atmosphere

    Cons

    late hours no at the time

  3. "Good starting company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at iQor full-time (Less than a year)

    Pros

    excellent training and positive atmosphere

    Cons

    the initial pay is weak but bonuses may improve


  4. "One of the best places I’ve never worked"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Leader in Panama City, FL
    Current Employee - Team Leader in Panama City, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at iQor full-time

    Pros

    I’m doing what I like, as long as you like what you’re doing you’ll be in the right way,
    We have a good environment to work.

    Cons

    The metrics are really hard. It takes too much effort and at the end you won’t get the amount of money that you really want.

    Advice to Management

    Improving the base salary would be a good idea


  5. "Ehh"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Had some incentives in reference to performance for meeting numbers

    Cons

    but they weren’t reliable or consistent


  6. "Cool company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at iQor full-time

    Pros

    Easy , laid back , paid for performance

    Cons

    Lack of Professionalism, Enviroment, Pay


  7. "This place is a meat factory"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CFS in Tempe, AZ
    Former Employee - CFS in Tempe, AZ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at iQor full-time (Less than a year)

    Pros

    Cool people, free hot dogs (sometimes), easy to get a job

    Cons

    Micro manage, they will tell you one thing and expect you to do different, keep a close eye on your time card.

    Advice to Management

    Negotiate better contracts with your clients

  8. "Customer service representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Tupelo, MS
    Current Employee - Customer Service Representative in Tupelo, MS
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at iQor full-time (More than a year)

    Pros

    Make lots of money with other perks and with good people
    Also meeting interesting customers from around the country.

    Cons

    If you dont have a thick skin it's not for you. You will get cursed at yelled at and many other things like called names. They are not mad at you dont take it personally


  9. "High school"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at iQor full-time

    Pros

    Great pay for commission salary

    Cons

    It's work not a gossip lounge

    Advice to Management

    Throw the whole management away


  10. "Eh"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Debt Collector in Charleston, SC
    Former Employee - Debt Collector in Charleston, SC
    Doesn't Recommend
    Negative Outlook

    I worked at iQor full-time (Less than a year)

    Pros

    In depth training, friendly trainers

    Cons

    Customers, non flexible schedule, management not on the same page


Showing 816 of 823 reviews
Reset Filters