iSystems Reviews in Colchester, VT | Glassdoor

iSystems Colchester Reviews

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Colchester, VT

3.4
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9 Employee Reviews

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  1. "Excellent career growth."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Colchester, VT
    Current Employee - Anonymous Employee in Colchester, VT
    Recommends
    Positive Outlook

    I have been working at iSystems full-time (More than 8 years)

    Pros

    I started at iSystems 10 years ago as a temp developer and since then have been offered many career growth opportunities, including management. I've also observed the same growth from fellow employees across several departments.

    Furthermore, in the last few years there has been a stunning growth to the company as a whole, with a significant investment made in both the quantity and quality of our workforce, along with impressive quality of life improvement.

    The work is engaging and pushing the limits of the industry, with tremendous possibilities for the future.

    Cons

    The main issue I have had working at iSystems have mostly been rectified in the last few yearsm but the massive growth and addition of several concurrent projects has led to some difficulty ensuring everyone is aware of progress for the various projects. This is something active being worked on, but there is still room for improvement.

    Advice to Management

    Improve the lines of communication so that each employee is aware of the current state of the various project. There's been much progress in the last year, but there is still room for improvement.


  2. Helpful (11)

    "An Company That Has Lost Its Way"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Owner in Colchester, VT
    Former Employee - Product Owner in Colchester, VT
    Doesn't Recommend
    Negative Outlook

    I worked at iSystems full-time (More than a year)

    Pros

    There are some genuinely intelligent, fantastic people to work with at iSystems. They are driven and want to see the company succeed. They are capable and hard working. There is a possibility to make money, become a mid level disruptor and gain traction with new clients.

    Cons

    Engineering leadership is utterly toxic. They lack the ability to plan and execute. Having failed on product analysis when purchasing a new system to make up for falling behind the competition, engineering leaders then failed to successfully launch the product at three different intervals while committing to a year long development plan without any analysis beyond a gut check.

    Then, information was presented showing development times in excess of 300-400% feature over feature, and analysis was blatantly ignored. The major issue here is the ostrich effect or the simple desire to obstruct communication and truth to cover a complete and utter lack of any basic capability to get the job done.

    This would be forgivable if the engineering leaders then did not munge numbers and go backward to change documents to cover their own failures. As opposed to facilitating transparency, engineering leaders instead foster open deceit and cross department hostility to mask their inability to manage, plan, execute, and iterate.

    Ultimately, this could be forgivable if it wasn't accompanied with hostility, aggression, an inability to receive feedback, and outright selfishness when it comes to not only vision, but also hogging success. Unfortunately, none of this can even be dealt with as HR leaders have formed a tight, perhaps, inappropriate "smokers" friendship with Engineering leaders. So, there is no mechanism to provide honest and constructive feedback.

    The major failing here is that instead of allowing people with wider experience to help, engineering has instead gone on lock down mode controlling literally every aspect of the product process which impedes sales, training, marketing etc. People that have NO place being in a position to manage people are placed in leadership roles and routinely throw public tantrums walking out of meetings and chastising people in public to hide their own failures to stop the train that has already derailed.

    Inability is one thing. Deceit is one thing. Being in over your head is one thing. Bad management is one thing. Aggressive and hostile behavior is one thing. When you put a lot of bad individual things into a pot of chili, the chili goes rancid. The engineering chili at iSystems could melt through adamantium.

    Advice to Management

    Bring in new engineering leadership who understand product development but are also strong managers with CHARACTER and INTEGRITY.

    Create an operations division. Bring in a capable COO and empower him/her with intelligent directors. Create verticals that provide checks and balances. Directors should not be technical, they should direct. Directors should be held to the highest standards and not constantly given runway to run over people.

    Bring in a strong HR leader to reset the management culture. It would also go a long way, as people can't even go to HR currently with issues without fear of reprisal. There is no candid method to approach management issues. It is not a safe and impartial environment.


  3. Helpful (10)

    "Poorly Managed Company with poor focus on how important customers are"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tech Support in Colchester, VT
    Former Employee - Tech Support in Colchester, VT
    Doesn't Recommend
    Negative Outlook

    I worked at iSystems full-time (More than 5 years)

    Pros

    I loved the holiday parties, the user meetings, and the beautiful kitchen they created for our office. The director of client services from 2012-2014, was amazing. The customers were fun to work with and the work was challenging for the mind.

    Cons

    Too much politics and poorly run human resources department. No focus on customers needs or wants. No care to how important issues were to customers. It appeared the product development department never wanted to fix things that were broken.

    Advice to Management

    Clean house of all of the negative leaders in your organization.


  4. "Outstanding team and terrific company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Unlisted in Colchester, VT
    Current Employee - Unlisted in Colchester, VT
    Recommends
    Positive Outlook

    I have been working at iSystems full-time (More than 5 years)

    Pros

    Very supportive staff, extremely professional, and probably one of the best team-based environments I've had the pleasure to work for. Challenging fast-paced work in a company that is growing by leaps and bounds and a really fun dog-friendly, family first organization. When's the last time you've had the president of your company cook you breakfast or hand out afternoon chocolates? Yeah, it's that kind of place.

    Cons

    Rapid growth lends itself to changing direction frequently which is sometimes difficult and is not for everyone. Management has done a great job at keeping the pressure to a tolerable level.

    Advice to Management

    Keep up the constant communication, focus more on inter-departmental communication and inter/intra departmental teamwork so that everyone at every level is marching to the same beat.


  5. Helpful (1)

    "Scrum Master"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Scrum Master in Colchester, VT
    Current Employee - Scrum Master in Colchester, VT
    Recommends
    Positive Outlook

    I have been working at iSystems full-time (Less than a year)

    Pros

    Lots of new projects and new development taking place.
    Very competitive compensation.
    Collaborative work environment.
    Balanced work-life environment. Good for employees with families.
    Profitable and established leader in our industry.
    We are growing well, and keep hiring great people!
    Development teams are using Scrum and follow Agile based principles.
    Executive and Senior management team is easily accessible and personal.

    Cons

    Nothing major, but the physical work space and bathrooms are very dated.
    Most work stations are not near any windows.
    Health insurance premiums are expensive for family plans, but very cheap for individuals.
    Fast growth sometimes mean organization / documentation / info sharing can be inconsistent.

    Advice to Management

    Stay transparent with the whole company, continue to recognize outstanding employee contributions, continue to invest in employee training and new skill development. Things are good, keep it up!


  6. Helpful (6)

    "Disappointing to work here"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Requirements Analyst in Colchester, VT
    Former Employee - Business Requirements Analyst in Colchester, VT
    Doesn't Recommend
    Neutral Outlook

    I worked at iSystems full-time (More than a year)

    Pros

    Good work/life balance, pay was decent

    Cons

    Management walked a line between being oblivious to what their team was doing and lying to protect themselves from the inevitable fallout, benefits left a lot to be desired (health insurance was average, and found it cheaper to skip dental insurance and pay for cleanings out of pocket)

    Advice to Management

    There are many good people at this company, management and individual contributors alike. The worst ones need to take the time to get to know their employees, learn what their strengths are, and capitalize on those instead of focusing solely on their own career aspirations. Communication needs to be strengthened...not making people aware that someone has left the company is counterproductive and reeks of lack of trust. Don't solicit input from employees and then punish them when you don't like what you hear.


  7. Helpful (1)

    "Great New web feature and product development, using cool technologies"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President, Engineering in Colchester, VT
    Current Employee - Vice President, Engineering in Colchester, VT
    Recommends
    Positive Outlook

    I have been working at iSystems full-time (Less than a year)

    Pros

    iSystems is a small company, making a huge impact on their customers. The senior management team has been focused on bringing in great new talent to develop our new web platform. I am excited to be part of the engineering team build out these new products. If you are a developer at hart, and love working in great new technologies in an agile environment, this is the place to be. Huge growth opportunities, given that we are investing heavily in staff and our products.

    Cons

    We need to continue to work on our employer brand as well as improve our benefits to attract the right staff.

    Advice to Management

    Continue to invest in staff and products. Focus on creating an organization that engages staff and challenges them to do their best work.


  8. Helpful (1)

    "A growing company with many opportunities for growth."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Colchester, VT
    Current Employee - Anonymous Employee in Colchester, VT
    Recommends
    Positive Outlook

    I have been working at iSystems full-time (More than 5 years)

    Pros

    As said above, iSystems is a growing company. This creates many opportunities to develop ones career and move into new roles. Management has improved drastically since I began working here. This is the perfect time to be with this company as we grow into a larger more successful business.

    Cons

    There is not a gym on site.

    Advice to Management

    We could use a larger refrigerator, and a gym.


  9. Helpful (8)

    "The work is interesting and professional, but the management is very poor."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Colchester, VT
    Former Employee - Anonymous Employee in Colchester, VT
    Doesn't Recommend

    Pros

    If you need experience in the field of payroll software, you can get it there if you can handle the insanity of the bureaucracy.

    Cons

    The management is so out of the norm when dealing with people that even when explicitely told what they are doing wrong in plain English, they don't get it. They treat software professionals like factory widget makers, plus they waste a lot of time and money making sure they don't waste time and money. They DO NOT promote from within the company. They think that magic comes from hiring somebody who has likely failed somewhere else. The turnover is ridiculous for a software company.

    Advice to Management

    Find a way to realize that management needs to see the employees as people as well as workers. Stop being so trivial about small things. Look at the big picture. Promote talent internally.


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