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iSystems Reviews

6 reviews

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6 Employee Reviews

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  1. Helpful (3)

    "Scrum Master"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I worked at iSystems full-time

    Pros

    Great folks to work for and with; company has a great understanding for payroll regulations and updating the software as tax changes for both at the federal and state level

    Cons

    Need better training program on all products iSystems sell

    Advice to Management

    Get managers management training


  2. Helpful (8)

    "Tough gig for engineering"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at iSystems full-time

    Pros

    Awesome spirit committee and programming events to help engage employees, including ropes courses, charity races, and cook off competitions. New headquarters are nice. Really talented and inspiring people within those walls.

    Cons

    The amount of technical debt on their books is only outdone by the sunk costs related to their acquisition of products, making it more of a clean up on aisle six job for technical talent, and not enough actual engineering of solutions for problems. Little of the code is written by anyone in the company and even less is documented. This is all further complicated by ineffective QA management where any small change might result in disaster, making teams too cautious to fix the most obvious issues. The success of the software more greatly reflects the performance by outside contractors, which outnumber the internal staff, making it all frustrating to watch, since this will greatly influence internal job performance scores.

    Advice to Management

    Testing of software is not yielding results with the status quo. Fix this and you might be able to unlock the true potential of your organization.

    Hire or promote better leaders.

    iSystems Response

    Jun 3, 2016 – Director of Human Resources

    First, I would like to apologize for my tardy reply. Thank you for your feedback and review and I am sorry to hear that you are frustrated. It sounds like you have some valuable recommendations to... More

  3. Helpful (10)

    "Poorly Managed Company with poor focus on how important customers are"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tech Support in Colchester, VT
    Former Employee - Tech Support in Colchester, VT
    Doesn't Recommend
    Negative Outlook

    I worked at iSystems full-time (More than 5 years)

    Pros

    I loved the holiday parties, the user meetings, and the beautiful kitchen they created for our office. The director of client services from 2012-2014, was amazing. The customers were fun to work with and the work was challenging for the mind.

    Cons

    Too much politics and poorly run human resources department. No focus on customers needs or wants. No care to how important issues were to customers. It appeared the product development department never wanted to fix things that were broken.

    Advice to Management

    Clean house of all of the negative leaders in your organization.


  4. Helpful (6)

    "Disappointing to work here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Requirements Analyst in Colchester, VT
    Former Employee - Business Requirements Analyst in Colchester, VT
    Doesn't Recommend
    Neutral Outlook

    I worked at iSystems full-time (More than a year)

    Pros

    Good work/life balance, pay was decent

    Cons

    Management walked a line between being oblivious to what their team was doing and lying to protect themselves from the inevitable fallout, benefits left a lot to be desired (health insurance was average, and found it cheaper to skip dental insurance and pay for cleanings out of pocket)

    Advice to Management

    There are many good people at this company, management and individual contributors alike. The worst ones need to take the time to get to know their employees, learn what their strengths are, and capitalize on those instead of focusing solely on their own career aspirations. Communication needs to be strengthened...not making people aware that someone has left the company is counterproductive and reeks of lack of trust. Don't solicit input from employees and then punish them when you don't like what you hear.


  5. Helpful (10)

    "Think twice before accepting an offer at this company!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at iSystems full-time

    Pros

    The employees, your general workers, are generally nice, hard-working people who genuinely care and want to do a good job.

    Cons

    The culture of the company is significantly lacking professionalism and general values which make it a difficult environment to work in. The leadership, management and executives, lack a firm understanding of treating employees well and valuing the work that employees do each day. Promotions are offered to those "in the club", think high school clique. Poor behavior towards employees by managers is tolerated and overlooked regularly. The technology and resources are fairly antiquated and getting any supplies in order to do your job is an undertaking in itself.

    Advice to Management

    The executives need to reevaluate their management team and make some significant changes to increase the value of their employees. Employees don't leave companies, they leave their managers.


  6. Helpful (8)

    "The work is interesting and professional, but the management is very poor."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Colchester, VT
    Former Employee - Anonymous Employee in Colchester, VT
    Doesn't Recommend

    Pros

    If you need experience in the field of payroll software, you can get it there if you can handle the insanity of the bureaucracy.

    Cons

    The management is so out of the norm when dealing with people that even when explicitely told what they are doing wrong in plain English, they don't get it. They treat software professionals like factory widget makers, plus they waste a lot of time and money making sure they don't waste time and money. They DO NOT promote from within the company. They think that magic comes from hiring somebody who has likely failed somewhere else. The turnover is ridiculous for a software company.

    Advice to Management

    Find a way to realize that management needs to see the employees as people as well as workers. Stop being so trivial about small things. Look at the big picture. Promote talent internally.


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