iTradeNetwork Reviews | Glassdoor

iTradeNetwork Reviews

Updated February 23, 2017
30 reviews

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2.2
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Rhonda Bassett-Spiers
12 Ratings

30 Employee Reviews

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  1. "great"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at iTradeNetwork full-time

    Pros

    good team to work with

    Cons

    no transparency in the company


  2. "Only one star because I couldn't pick ZERO"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee in Dublin, CA
    Former Employee - Anonymous Employee in Dublin, CA
    Doesn't Recommend
    Negative Outlook

    I worked at iTradeNetwork full-time

    Pros

    Nothing! Oh I take that back, most of the employees and MID level managers are great.

    Cons

    This is the most toxic company I have ever worked for and the new management may be the most unethical in the business. The new president is nowhere near as transparent as she continually claimed she was and is so disillusioned about her industry knowledge and ability to lead it is laughable. Talk about a company about ready to tank...Look no further the Titanic is here! BY THE WAY, Rob has not been the CEO for years. They are on their 4th leadership group. Nothing says success better than a rotating leadership door. Roper, you really know how to pick'em

    Advice to Management

    KARMA!


  3. "Chaotic management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Writer in Boise, ID
    Former Employee - Technical Writer in Boise, ID
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at iTradeNetwork (More than 5 years)

    Pros

    Good team, solid product, interesting work

    Cons

    Silos by product, chaotic management changes, tribalism by office.

    Advice to Management

    Pick a strategy and stay with it for more than six months; try to keep a president for longer than a year (Bonavito has been gone since 2014). Figure out how to market and stop allowing your sales team to give away the product.


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  5. "Don't bother"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    No redeeming qualities what so ever.

    Cons

    Truly, truly awful place.

    Advice to Management

    Just...shut it down. Turn off the lights and close the doors


  6. "Inside Sales Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at iTradeNetwork full-time

    Pros

    iTrade offers great entry level work experience. You do not need a degree to work for the company if you get refered by a current employee.

    There is also an incentive bonus if you refer someone else.

    Cons

    Management has been sporadic the last 3 years especially the last year. 3-5 dirwctors stepped down and 2 presidents. The work life balance was a lot more flexible than it is now. You can no longer work from home nor negotiate your hours. The training is 90 percent on the job.

    Advice to Management

    I would advise management to look at the ways other tech companies' organization structure and ability to innovative. I would also restructure training, and only hire candidates with degrees or experience.


  7. Helpful (1)

    "New president doing exactly what's needed"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Engineer in Boise, ID
    Current Employee - Senior Engineer in Boise, ID
    Positive Outlook
    Disapproves of CEO

    I have been working at iTradeNetwork full-time (More than 3 years)

    Pros

    The new president is unpopular, especially with entrenched employees in Dublin because she is making changes that are necessary. Many employees there have outdated skill sets, lack passion, and are unwilling to innovate, these are the people that have been writing negative reviews. These people have been a drain on the company for years and frankly need to leave.

    The new president is focusing on business fundamentals, improving business structure and positioning the company for success.

    Cons

    In the Dublin site in particular people work with outdated technology, don't innovate, resist change, and have skillsets from 10+ years ago. Employees need to learn new skills or be replaced with employees with modern skill sets

    Advice to Management

    Stay the course on the changes, they are necessary and will help the company


  8. "Zero Integrity....."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at iTradeNetwork full-time

    Pros

    Had many solid people in the past.

    Cons

    - Lack of integrity
    - Antiquated UI; complete overhaul required -- lack skill set to understand/manage improvement.
    - Customers are far from primary focus
    - Revenue at any and all costs
    - Sued and lost legal case in 2016 for not paying commissions; a second lawsuit underway in 2017 for same scenario.
    - Technology not at level promoted by company
    - Very few customers happy with experience
    - Severely overpriced in reference to product(s) and marketplace
    - Focus is always "how do we increase prices" as opposed to "how do we improve the experience for our customers".
    - Should customers understand internal struggles and perspective on customer experience, they would find a new vendor immediately.

    Advice to Management

    Care-factor extremely low.


  9. "Will last employee to leave please turn off the lights?"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at iTradeNetwork full-time (More than 3 years)

    Pros

    Quite a few folks who actually CARE about their customers and the product we've built. Surprising depth of knowledge about the vertical we compete withn.

    Cons

    New president refuses to listen, takes action out of ignorance and misinformation. Those most passionate and forward-thinking are those that are polishing their résumés and spending more time job-searching than working.

    Advice to Management

    Go somewhere else, maybe the company will stay afloat longer with better leadership.


  10. Helpful (1)

    "Definitely not where you want to improve yourself"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Database Engineer in Dublin, CA
    Current Employee - Database Engineer in Dublin, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at iTradeNetwork full-time (More than 8 years)

    Pros

    They pay us money and, usually, the amount that gets deposited is correct. Money can be used to pay bills. Not a lot of bills, but some bills.

    Cons

    President who is going backwards in time, not listening. Technology that is one step above fire and mud bricks, and a very dubious plan to update this. Uncertainty about the future of the company is rampant "around the water cooler." No possibility of promotion or advancement.

    Advice to Management

    Maybe look at what successful companies TODAY are doing, not necessarily what companies 20 years ago were doing?


  11. Helpful (1)

    "Dysfunctional organization with terrible new president"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dublin, CA
    Current Employee - Anonymous Employee in Dublin, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at iTradeNetwork full-time (Less than a year)

    Pros

    Most people are friendly. Nice office space but that is about it.

    Cons

    Old technology stack and no investment in personnel or tools to do the job. New president is only interested in bringing in her own crew and her ways of doing things from previous employments and does not care about the long term growth or making clients successful. Want to outsource development to contracting firms. The immediate focus is on expense management (which needs to be done but remember you are dealing with people here!), and very little appreciation for the challenges that the employees face to keep the business running with a lean crew.

    Advice to Management

    Leverage your employees based on what they can contribute in the new organization structure. It takes time to build a good team so don't blame current employees for the decisions or mistakes from previous management. It is not the employees' fault that they were asked to work on non-profitable product lines. If you don't appreciate your people, you will lose all your good and talented employees.



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