icix Reviews | Glassdoor

icix Reviews

Updated March 24, 2017
28 reviews

Filter

Filter

Full-time Part-time

3.0
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
(no image)
David Marchand
5 Ratings

28 Employee Reviews

Sort: Popular Rating Date

  1. "A lot of potential and a lot of work to be done"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at icix full-time

    Pros

    Very strong potential and traction with global customers & brands. At the forefront of using Salesforce.com platform in innovative ways. Diverse, multilingual and personable team. Dynamic environment the encourages employees to take initiative.

    Cons

    Start up culture that lacks some support resources and is short on staff

    Advice to Management

    Hire quickly but be patient enough to hire only the right people


  2. "The new ICIX has a bright future ahead"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Bruno, CA
    Current Employee - Anonymous Employee in San Bruno, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at icix full-time (More than 3 years)

    Pros

    Amazing list of customers. New investors committed to long term success. Solid strategy. Prime partnership with Salesforce.com. State of the Art architecture and Ux. Great culture besides all the changes in the past 2 years (technology).

    Cons

    Long hours. Travel can be intense at times. Need more top notch Salesforce Engineers, Architects and Project Managers.

    Advice to Management

    Continue focusing on recruitment. Make sure internal promotion is possible.


  3. Helpful (1)

    "Great concept, awful execution"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Interesting idea for a solution, could be cool if they can get it to work on the Salesforce platform.

    Cons

    Don't deliver. When's the last time they had a press release announcing a new customer going live? They only sign.

    Advice to Management

    Make people accountable. People keep not delivering but they get to keep their jobs.

    icix Response

    Mar 26, 2017 – CEO

    Here at ICIX, we do not have time for press releases. We care about our customers and employees. And when I look at all the efforts being deployed everyday to make our customers happy, I feel ... More


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Good company, bad managment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Engineer in South San Francisco, CA
    Former Employee - Senior Engineer in South San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at icix full-time (More than a year)

    Pros

    Great Business model, good product

    Cons

    bad Management, CEO did not know how to execute, Useless CTO

    icix Response

    Aug 8, 2016 – CEO

    Thanks for the review. This review refers to early 2014, maybe sooner. Since then, many changes have been made: adopting the Salesforce.com platform (platinum partner), improving the value ... More


  6. "Used to be good, but then…"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at icix full-time

    Pros

    For people who are into appearances and looking slick, this might be the place for them. Also the company provided lunches onsite since the fancy new office was so far away from anything.

    Cons

    The board destroyed the good part of working there: the culture. The CEO back then was a great, approachable guy who fostered a caring, comfortable culture. Then they fired him and brought on some corporate slickster guy. Everything turned upside-down. The move to an "open, collaborative" office (read: no privacy nor possibility of concentration), the forced adoption of the micromanagement disease called Agile/Scrum, the flavor-of-the-month technology pushes, the harebrained sales schemes. Everything quickly turned into constant emergency "war room" firefighting, and it was miserable to work there even apart from that.

    Advice to Management

    You never should have fired the guy who made the place what it was to begin with. Way too late now, I suppose.

    icix Response

    Feb 3, 2016 – CEO

    Thanks for the review. Reading it, i think it refers to the year 2014. While I cannot comment on what happened then (i was not there), I can certainly understand the frustration. Since January of ... More


  7. "Amazing Atmosphere"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in South San Francisco, CA
    Current Employee - Anonymous Employee in South San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at icix full-time

    Pros

    Great work-life balance leads to productive outcomes

    Intelligent people leading the way

    Great company culture

    Cons

    Office space is a bit too large for close collaboration

    Advice to Management

    Keep up the great work and continue to treat your employees well.


  8. "Promising Vision, Lack of Execution"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Very promising vision and latest technology trend is exciting

    Cons

    Inability to execute on vision

    Advice to Management

    Made a decision, stick with it, deliver value


  9. "Startup"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Good place to get in and get experience.

    Cons

    Volatile environment with low morale.


  10. "From Insanity to Amazing"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    After a long stretch of crazy leadership (CEO, CTO) with outrageous spending, no corporate direction, no idea how to deliver technology in the 21st century, along with a decimated culture it seemed that icix was doomed.
    Thank you to all those who contributed to hitting the reset button.

    Culture is now a positive, help each other, customer focused machine.
    The technology that icix is bringing to the market is transforming how businesses collaborate and understand the data within their trading networks.
    I'm confident that this company will have a reputation as "the place to work at" throughout the Bay Area. How often do you get to work at a bleeding edge company, with a fantastic team and culture, that makes people, companies and countries (the world) better???

    Cons

    Too much junk food! Healthy options please, better coffee would be a bonus!

    Advice to Management

    Continue the great focus and execution. Keep the culture and company growing in this direction. Looking forward to setting this place on fire with all my teammates!


  11. Helpful (1)

    "It had a great potential"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in South San Francisco, CA
    Former Employee - Senior Software Engineer in South San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at icix full-time (More than 5 years)

    Pros

    Great idea. Should have worked for everyone

    Cons

    Bad execution on the highest management level

    Advice to Management

    Use common sense



Showing 28 of 28 reviews
Reset Filters