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icuc.social Reviews
Updated Mar 15, 2023
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Found 169 of over 192 reviews
66% Recommend to a Friend
77% Approve of CEO
Found 167 of over 192 reviews
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Recommend to a Friend
Approve of CEO
Jan Reischek / Nicole van Zanten
25 Ratings
Opens the Fishbowl by Glassdoor site in a new window
Top Review Highlights by Sentiment
Pros
Cons
- "Thankfully, the manager of the new tool reached out, and I was able to shadow with her, and understand better." (in 14 reviews)
- "Other employees and even Management were all concerned yet upper management assured us we were fine." (in 8 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
Ratings by Demographics
This rating reflects the overall rating of icuc.social and is not affected by filters.
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- Current Employee★★★★★
Pros
I love being able to work from just about anywhere! As long as I have a good connection, I’m able to get work done.
Cons
I can’t think of any!
Thank you for sharing your feedback, and for choosing to work with us! We are so grateful for our incredible team, and equally happy to hear you are enjoying your time here!
- Current Employee★★★★★
Pros
Friendly coworkers, lots of opportunities to pick up extra shifts for more money.
Cons
The pay is underwhelming for the amount of work required.
- Former Employee, less than 1 year★★★★★
Can hire you on trial basis and fire you in a second
Mar 3, 2023 - Content Strategist in New York, NYRecommendCEO ApprovalBusiness OutlookPros
I haven't had enough time to notice any. Perhaps 'Remote Working' if you hate going to the office.
Cons
Please don't even join this company
icuc.social Response
Chief Operating Officer
We know writing a review takes time and we value that you wanted to share with us and with others your experience. We have very high standards that we must keep for our clients and sometimes it's just not the right fit. That said, we do wish you luck in the future.
- Current Employee, more than 1 year★★★★★
Pros
Great team. Great support. Great management.
Cons
Low pay and sometimes stressful.
Continue readingicuc.social Response
Chief Operating Officer
Thank you for sharing your experience, we are appreciative of the feedback. We are proud of our incredible team and how ingrained collaboration and support are in our culture. We are continually assessing our pay bands, and have committed to an annual compensation review for every team member at minimum. Thank you again for your feedback and choosing to work at ICUC!
- Current Employee, more than 3 years★★★★★
Great Remote Place of Work
Sep 1, 2022 - Senior Client Success Manager in Charlotte, NCRecommendCEO ApprovalBusiness OutlookPros
People (global, diverse workforce), clientele, capabilities, optimistic attitudes, solution-oriented, hugely collaborative, commitment to growth, remote office experience, work travel encouraged and supported. Extremely driven business and leadership from the top down. High expectations yielding high results.
Cons
Not a major con, but there is no official HQ to actually visit with each other. Appreciate the remote environment, but of course would welcome opportunities to work in person together on occasion.
icuc.social Response
Chief Operating Officer
Thank you for sharing your feedback and for the excellent review! We are proud to be "born and raised" fully remote, but do love the opportunity to spend time in person when possible! Thank you for sharing the many things you love about working here with others, and for sharing your feelings on connecting in person. We hear you! Thanks again for the review and all you do for your clients and teammates!
- Current Employee, more than 3 years★★★★★
Pros
Legit job working from home or wherever you choose. Work different shifts, just be clear on your availability when you start. Save money on gas, clothes, and time working from home.
Cons
Having a quiet spot to work, so you can focus and not make mistakes. Hard at home, often times. Lots of calls for extra shifts, which is not a con if you want to work more hours.
Continue readingicuc.social Response
Chief Operating Officer
Thank you for taking the time to leave us a review and for choosing to work here for more than 3 years! We have been proudly remote for 20 years and have learned there are certainly pros and cons to working remotely depending on your circumstances! We appreciate the feedback specific to promotions and culture and are continually working to ensure we are objective in our employee advancement and overall culture and engagement measurement. If you have specific feedback or concerns you would be comfortable sharing, please reach out to me directly at jan.reischek@icuc.social. Thank you!
- Current Employee★★★★★
This is the company you want to work for.
Jun 17, 2022 - Senior Content SpecialistRecommendCEO ApprovalBusiness OutlookPros
Absolutely fantastic company. And it’s remote! It makes the office jobs look bad lol. You work with very large brands, they promote from within and promote continuous growth, as long as your willing to put in the effort and work for it.
Cons
There are not many. You have to be a self-starter and someone who is willing to grow your skills on a consistent basis. While there are numerous resources available, you have to own the responsibility of furthering your career.
Continue readingicuc.social Response
Chief Operating Officer
Thank you for this fantastic review and highlighting some of the best parts of ICUC! We are and will always be proudly remote, focused on driving consistent results for our incredible clients and supporting each other along the way. I'm so proud to see feedback like this, and appreciate you taking the time to share your experience. Thank you for all you do to make ICUC a great place to work!
- Current Employee, less than 1 year★★★★★
No training or compassion, no help.
Oct 19, 2022 - Customer Care RepresentativeRecommendCEO ApprovalBusiness OutlookPros
Gets your hopes up- for no reason.
Cons
You make one minor, simple error and they fire you, without explanation, No help with fixing the problem or how do do better in the furure. Not a good company. No compasion or proper training.
Continue readingicuc.social Response
Chief Operating Officer
Thank you for taking the time to leave a review. Social media is incredibly fast-paced and we realize this industry isn't for everyone. We have worked diligently to ensure there is clear process and training support to set our new team members up for success. We have an extensive orientation program in addition to a comprehensive training schedule during the first few weeks as a Content Specialist to prepare our new joiners for their projects, and ensure they have been given opportunities to learn, shadow and ask questions prior to team placement to enable a confident and successful journey. While we have been receiving positive feedback on our onboarding program, we are always looking for opportunities to be better. Thank you again for the review, we wish you well.
- Former Employee, less than 1 year★★★★★
Great company culture but the managers are the real problem
Jul 8, 2022 - Content SpecialistRecommendCEO ApprovalBusiness OutlookPros
Company culture, flexible schedule and amazing peers
Cons
Managers power trip, pay is weak, benefits are subpar they force you to work at least one weekend day every week
Continue readingicuc.social Response
Chief Operating Officer
Thank you for taking the time to leave a review. We have invested significant effort in our people leadership and scheduling strategy and processes over the last several months and while we have been receiving positive feedback on these improvements, we are always looking for opportunities to be better. We have promoted a record number of people into new challenges this year, so there certainly have been opportunities to advance and we are anticipating continued growth. Thank you again for the review, we wish you well.
- Current Employee, more than 1 year★★★★★
Great remote job but pay is abysmal
Jul 11, 2022 - Social Media Content Specialist in Los Angeles, CARecommendCEO ApprovalBusiness OutlookPros
Ability to work remote. (Literally anywhere as long as you have a good internet connection.) Most people who work at this company are extremely sweet and kind.
Cons
The pay is not good. Other social media positions at other companies pay quite a lot more than ICUC.
icuc.social Response
Chief Operating Officer
Thank you for taking the time to write a review and share your feedback with us. We are proud of our remote work culture and flexible scheduling. We review compensation regularly and we have an annual performance program with pay incentives for strong performance. We are continually looking for opportunities to provide more value to our employees, so thank you sincerely for your suggestion. Please reach out to your manager if you have concerns about your compensation so they can be addressed. Thank you
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icuc.social Reviews FAQs
icuc.social has an overall rating of 3.5 out of 5, based on over 192 reviews left anonymously by employees. 66% of employees would recommend working at icuc.social to a friend and 63% have a positive outlook for the business. This rating has been stable over the past 12 months.
66% of icuc.social employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated icuc.social 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at icuc.social to be workplace, coworkers, work life balance and the cons to be senior leadership, benefits, career development.
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