inhouseIT Field Engineer Reviews | Glassdoor

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inhouseIT Field Engineer Reviews

Updated Oct 1, 2015

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Found 4 reviews

2.6
StarStarStarStarStar
52%
Recommend to a Friend
52%
Approve of CEO
Glen Ackerman
4 Ratings
  1. Helpful (1)

    "Great place to start and advance your career in IT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Field Engineer in Costa Mesa, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at inhouseIT full-time for less than a year

    Pros

    With hundreds of unique environments to support you get your hands dirty right way and are challenged pretty much everyday - this keeps the mind sharp and experience gain quick. It is a great place to start your career as you can gain a lot of knowledge very quickly and are always supported by more knowledgable guys (Chuck is awesome and always willing to help). Management is great as well, at least at the VP level -...

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    Cons

    The fact that they have to monetize time can become a little stressful for employees but that is understood and explained at the very beginning. Management is really easy going so that helps.

    Advice to Management

    Keep up the good work and treat your mgmt team well (Bob, Garret and Brad).

    inhouseIT2015-10-01
  2. Helpful (5)

    "Systems Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Field Engineer in Orange, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at inhouseIT for more than 5 years

    Pros

    You will grow and sharpen your skills at an amazing rate, even if you lied about them at the interview. I think everyone should enter the IT service industry just to see a broad range of problems from multiple companies and learn multiple solutions for each one. You can learn what works and what doesn't. You can also walk in to any environment and figure out what is wrong very quickly, because the customer is right...

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    Cons

    Management should have patented that board game "Jump to conclusions" - from Office space. The customer is not always right. I've even been accused of posting on Glass door, When I read each post I knew exactly who each individual was. How could I know who each individual was, but management could not? GET IN GET GOOD GET OUT! Have at least a month or two worth of salary in Etrade at all times because you never...

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    Advice to Management

    Attrition is a bad business model. The grass is always greener when an employee is constantly being pounded down and beet upon. Maybe you should listen to the employee from time to time. This isn't Burger King, the customer is not always right. If you drop a penny around Red Hill and Main, someone from inhouseIT will be there to pick it up. Life isn't about picking up pennies, you should focus on customer satisfaction...

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    inhouseIT2015-06-20
  3. Helpful (11)

    "The bus has broken down"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Field Engineer in Costa Mesa, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at inhouseIT full-time for more than 3 years

    Pros

    Great pot-lucks and the spamsoap team is always in a great mood! Just about everyone gets not just one, but two monitors! Not very good ones, but two is always better than one.

    Cons

    So many pointless meetings about how we feel about the company. If the company is doing a good job, then that does not matter. Instead we get to listen to the execs drone on and on about how great they all are. How anyone foolish enough to leave the company how they were never a team player. Now just about all the long term people have left. Outside of management, there may be 5 people with 5+ years @ inhouseIT....

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    Advice to Management

    Profits will arrive with a good work ethic. You scare away good people and end up firing the rest. Your Kool-Aid is tainted and now everyone knows it. Maybe just keep on keeping on and turn over the entire staff. Again.

    inhouseIT2015-06-04
  4. Helpful (20)

    "It looked like an interesting opportunity. Then it got very weird. Very personal. Very uncomfortable."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Field Engineer in Costa Mesa, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at inhouseIT full-time for more than a year

    Pros

    They have one of the coolest offices I have ever been in. Super mod and a collaborative setting. Parking is easy most days and very close to SNA. They do NOT require wearing a tie.

    Cons

    Management is the only real con. They say one thing an do another. They change directions for reasons not visible and in the end, they seem to clean house regularly. There is almost no here with more than 3 years on the job. It is very difficult to understand history when all the historians have been eliminated. Seems like they treat most people with an expiration date.

    Advice to Management

    Stop firing people all the time for personal reasons. This is a business, treat people with respect. When a member of senior management makes a mistake, why do you fire one of the Indians when it is the chief to blame? Take a look at your pay scales, ask yourself why you pay 20% below industry standards. Improve moral and that does not mean attempting to prevent honest reviews here on Glassdoor.

    inhouseIT2014-09-10
Found 4 reviews