inhouseIT Reviews | Glassdoor

inhouseIT Reviews

Updated Mar 21, 2016

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Found 55 reviews

2.9
StarStarStarStarStar
Rating TrendsRating Trends
47%
Recommend to a Friend
43%
Approve of CEO
Glen Ackerman
46 Ratings
Pros
  • "Great place to work with plenty of opportunity(in 5 reviews)

  • "All the employees/management are genuinely good people(in 4 reviews)

Cons
  • "The CEOs door is ALWAYS open - yes he is very busy but never too buys to talk about a persons career path and vision(in 3 reviews)

  • "I saw the good ones get fired or leave over politics; bad ones stay or get promoted(in 3 reviews)

More Pros and Cons
  1. Helpful (1)

    "Proud to be at inhouseIT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Director in Costa Mesa, CA
    Recommends
    Positive Outlook

    I have been working at inhouseIT full-time for more than 10 years

    Pros

    I was recently asked what was the best professional decision I have made. My response was coming to work for inhouseIT over 10 yrs ago. I began at an entry-level position and through the guidance and support of upper management, I was given the opportunity to develop my skills and grow into my current management position. While technology has continued to change over the years, the commitment of our CEO and President...

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    Cons

    Past employees who continue to blame the company for their lack of success. Our CEO, Glen, has always had an open-door policy, so shame on them if they did not take advantage of that. I’ve gone in there many times over the years, and have always come out feeling positive of the direction we were heading after speaking with Glen. The same employees claim there’s no career advancement possible. They need to look in...

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    Advice to Management

    Continue to hire and invest in good people. You're doing the right thing!

    inhouseIT2016-02-05
  2. Helpful (9)

    "Depends what you are looking for..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Project Engineer in Costa Mesa, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at inhouseIT full-time for less than a year

    Pros

    Few good people, not much else.

    Cons

    Well I wanted to believe the hype that all of the reviews are from a bad employee. Yes some are from this previous employee but not all of them are. When 50 people have an issue with 1 person its uusally the person, but here we have the reverse of that. Several people have an issue with the employer/management and the issues seem to be closely related which would indicate that the company needs to look at itself...

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    Advice to Management

    If you look after your staff, they'll look after your customers. It's that simple. Train people well enough so they can leave, treat them well enough so they don't want to. Words of Sir Richard Branson

    inhouseIT2016-03-21

    inhouseIT Response

    April 1, 2016Communication Manager

    Thank you for your feedback, we apologize that your experience here at inhouseIT wasn’t enjoyable. At inhouseIT, we recognize that we do have some issues to fix however we are about progress, not perfection. If you would like to continue the conversation with one of the executive ...

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  3. Helpful (8)

    "Actual review by real employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Engineer in Costa Mesa, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at inhouseIT full-time for more than 10 years

    Pros

    I've been at inhouseIT over 10 years. I welcome a call any time to discuss the real inhouseIT. I spent my first 5 years as a Field Engineer and enjoyed working with great customers and other field engineers. I've spent the last 5 years as a Sales Engineer. This change in position allowed me to see how the other half of the company works. I probably have the most insight into how employees are treated and the inner...

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    Cons

    The primary cons with inhouseIT are the negative influences from previous employees. These are the undesirables that inhouseIT weeded out to create an effective and positive environment.

    Advice to Management

    Keep on Truckin'

    inhouseIT2016-01-18
  4. Helpful (7)

    "A Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Costa Mesa, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at inhouseIT full-time

    Pros

    I've been working for InhouseIT for 15 months. At the time I started there seemed to be some misplaced frustration among a group of low performing staff that resented the ever increasing bar of accountability. I've seen some turnover in my time here and in each case the new hire replaced has been a major topgrade, thereby healing the culture and team-wide accountability. The team today is a group of professionals that...

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    Cons

    During much of my time here the focus has been to onboard a great staff that can take inhouseIT to the next level. This can be slow and challenging work that requires a great deal of time and effort. I'm glad that we've finally gathered this team of A-Players so we can now focus more on growth and greatness together!

    Advice to Management

    Continue to hire for our Core Values and don't EVER settle for anything less than an A Player!

    inhouseIT2016-01-22
  5. Helpful (2)

    "Senior Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Account Manager in Costa Mesa, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at inhouseIT

    Pros

    The organization reinforces appreciation at every touch point. People work very hard but everyone comes through. I T is a difficult business but open communication and appreciation is everywhere here and that makes it easier with all of the unpredictable variables of technology.

    Cons

    You have to speak up - people tend to keep things amongst themselves and a few peers and it is super easy to get resentful when that happens. The CEOs door is ALWAYS open - yes he is very busy but never too buys to talk about a persons career path and vision. Totally unique to any company I have ever worked before.

    Advice to Management

    Keep seeking out feedback from all employees - realize people come from paradigms where they are afraid to say what is what - keep encouraging candor and openness.

    inhouseIT2016-02-05
  6. Helpful (4)

    "Positive environment, promotes growth!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Carrier Project Coordinator in Costa Mesa, CA
    Recommends
    Positive Outlook

    I have been working at inhouseIT full-time for less than a year

    Pros

    I've been onboard with inhouseIT for about a month. Being somewhat new to telecom, the team has been very encouraging and knowledgeably in explaining the intricacies of the industry . I could immediately see the core values were fundamentally practiced among the team. Something that stuck out to me, was the great environment & that in itself promotes positive growth within the company. As I've been training these...

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    Cons

    I am curious to see the positive growth and increase in projections for this year.

    Advice to Management

    The open communication is great, I believe this creates the transparency and synergy inhouseIT possesses.

    inhouseIT2016-01-26
  7. Helpful (4)

    "Really Enjoy My Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Costa Mesa, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at inhouseIT full-time for more than 3 years

    Pros

    I've worked at inhouseIT for over four years. I know the value of having a good job with a good company and inhouseIT is an excellent organization. The CEO and the executive team work hard to be sure the employees and the company values are in alignment. We have a team of positive, talented individuals employed here and it is a pleasure to work with them. Like many businesses, we have had our share of turnover, but...

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    Cons

    Due to the high number of clients we serve in Orange County, the pace can be fast and of course, technology is ever-changing so we need to increase our training.

    Advice to Management

    Keep up the hard work with a continued eye on culture and process improvement.

    inhouseIT2016-01-25
  8. Helpful (9)

    "Don't let them fool you"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Huntington Beach, CA
    Doesn't Recommend
    Negative Outlook

    I worked at inhouseIT full-time for more than 3 years

    Pros

    You can learn a lot about politics if you try to make friends here. If you keep to yourself and just do your work you can learn a lot. Just don't get involved with the politics.

    Cons

    You can see from the trend rating when things went downhill, and downhill fast. This used to be a fun and exciting place to work for. It has definitely made it's way through the industry about the rep of this place. People still ask me what happened there and I'm not afraid to tell them exactly what happened.

    Advice to Management

    Take care of your employees. Stop trying to bring a corporate structure to a small company, it just won't work. Train your employees instead of just letting them learn on their own. Management needs to stop "looking out for each other" and I'm sure productivity would increase.

    inhouseIT2016-01-30
  9. Helpful (12)

    "Ineptitude is Rewarded"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Costa Mesa, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at inhouseIT full-time

    Pros

    Good parking, paychecks cleared, people were great

    Cons

    Complete ineptitude is rewarded. I saw the good ones get fired or leave over politics; bad ones stay or get promoted. The old adage that a fish rots from the head down cannot ring more true. Horrible leadership.

    Advice to Management

    The good ones leave and the bad ones stay. Promote a positive culture. Take a page out of the likes of other tech companies.

    inhouseIT2015-11-30
  10. Helpful (14)

    "Perplexing Organization"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Neutral Outlook
    Disapproves of CEO

    I have been working at inhouseIT full-time for less than a year

    Pros

    The technicians are mostly good natured and willing to help. There is a great opportunity here with the technology available. I can see how you can learn a variety of systems and get very good very quickly. This place has such great potential I am going to give it 4 out of 5 starts for that fact alone. Your skills have to improve and improve quickly here. It’s a great place to be multi-tasking and think on your feet.

    Cons

    If you know what you are doing, stay away from inhouseIT. I know they are taking advantage of me with my low pay but I hope to gain the experience and move on soon. If, like me, you are desperate for that first IT job, then I suppose we must endure the daily humiliation inhouseIT generously provides. For some reason unknown to me, management is constantly lying. All you need to do is talk to anyone else and the lies become...

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    Advice to Management

    Make the company more about the staff and less about yourself and profits. Maybe create a training budget and allow for more time off. It is clear you want as many billable hours as possible, but my home life is going to struggle if I choose to stay. You should have such a great organization I want to stay. As of right now, I do not want to be there, and it is all your fault management.

    inhouseIT2015-09-16
Found 55 reviews