inhouseIT Reviews | Glassdoor

inhouseIT Reviews

Updated Mar 21, 2016

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Found 55 reviews

2.9
StarStarStarStarStar
Rating TrendsRating Trends
47%
Recommend to a Friend
43%
Approve of CEO
Glen Ackerman
46 Ratings
  1. Helpful (5)

    "Systems Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Field Engineer in Orange, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at inhouseIT for more than 5 years

    Pros

    You will grow and sharpen your skills at an amazing rate, even if you lied about them at the interview. I think everyone should enter the IT service industry just to see a broad range of problems from multiple companies and learn multiple solutions for each one. You can learn what works and what doesn't. You can also walk in to any environment and figure out what is wrong very quickly, because the customer is right...

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    Cons

    Management should have patented that board game "Jump to conclusions" - from Office space. The customer is not always right. I've even been accused of posting on Glass door, When I read each post I knew exactly who each individual was. How could I know who each individual was, but management could not? GET IN GET GOOD GET OUT! Have at least a month or two worth of salary in Etrade at all times because you never...

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    Advice to Management

    Attrition is a bad business model. The grass is always greener when an employee is constantly being pounded down and beet upon. Maybe you should listen to the employee from time to time. This isn't Burger King, the customer is not always right. If you drop a penny around Red Hill and Main, someone from inhouseIT will be there to pick it up. Life isn't about picking up pennies, you should focus on customer satisfaction...

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    inhouseIT2015-06-20
  2. Helpful (13)

    "My mistake was accepting a position"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Project Engineer in Costa Mesa, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at inhouseIT full-time for more than a year

    Pros

    The fact they could get my base pay right was one thing. Too bad my bonus plan never turned into what they promised.

    Cons

    I could explain all the bad things but just read these reviews. They are accurate. But do you like meetings? Do you like glassdoor? Do you like meeting about glassdoor? If so, maybe inhouseIT is right for you. Instead of fixing problems they point fingers and blame everyone but themselves.

    Advice to Management

    Start with the truth. If you can manage to speak honestly thats where you all need to start. I wasted years of my life as you guys just continue to cycle through anyone and everyone. Shame on you all.

    inhouseIT2015-07-24
  3. Helpful (15)

    "Trying to recuit me again? I must say nay no my damie."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Systems Engineer in Costa Mesa, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at inhouseIT for more than a year

    Pros

    I suppose after all this time and accusations I should post an accurate review of inhouseIT and by extension, Nuvotera. My tenure was during a transitional time. Many processes had been ignored and the turnover had created a depressed environment. But that first 90 days were awesome. Taking and making easy upgrades and trying to learn the culture. Working for a technology organization to bring them up to speed...

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    Cons

    Losing so many senior members cannot help. You saw the signs years ago but ignored it. Always thinking you can get a cheaper replacement. The false promises of joining the Project team. I lost count of the people that were transitioning to Projects only to have a 90 period. After 90 days it is now a probationary period. After another 90 days we need to review and observe. Do they work, however we will not pay you...

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    Advice to Management

    Build teamwork, reduce turnover and promote from within. Pay better. You are so far below market rate and you just do not care.

    inhouseIT2015-07-21
  4. Helpful (3)

    "inhouseIT - a great place for an IT career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Satisfied Current Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at inhouseIT full-time for more than 3 years

    Pros

    inhouseIT is a managed IT services company that is made up of a great group of smart, passionate, successful professionals, top to bottom. The team of engineers are all top-notch IT pros with solid technical and interpersonal skills, who all have positive attitudes about the company, their careers, and customer service. The field guys are all very focused on providing their clients with excellent on-premise IT support...

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    Cons

    Providing managed IT services for small businesses is very competitive and profitability requires regular management scrutiny since many clients don't have deep pockets for IT spend, or sometimes don't see IT as strategic enough to warrant the cost of products/services they really need to effectively support their business. The good news: inhouseIT has a cloud services model (incloudIT) that solves this problem with...

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    Advice to Management

    Stay positive. Don't listen to the haters that endlessly troll your GlassDoor site. Continue to draw employee feedback out of all employees - their reality provides great perspective. Train sales to sell incloudIT.

    inhouseIT2015-06-02
  5. Helpful (13)

    "Not very diverse"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Project Engineer in Costa Mesa, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at inhouseIT full-time for less than a year

    Pros

    The sales team knows how to sell thus we always have things to do. Many projects are scheduled and all we need are more people to help us.

    Cons

    Many men, very few ladies. While there is the data to suggest this is normal, it seems like there are quite a few opportunities for a strong technical woman to fill the role. There is one woman in a senior management role but that's about it. There are no African-Americans and the few ethnic employees seem to be treated like indentured servants. In my few months I have seen a non-stop flow of people out and new people...

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    Advice to Management

    Make life better for everyone, not just yourselves. Team building events, training and a team-first approach will go far in building the kind of teams you say you want. Adjust pay to market rate, I came in low with promises that now I am not sure will be kept.

    inhouseIT2015-06-02
  6. Helpful (15)

    "Project Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at inhouseIT full-time

    Pros

    This is a tough one...I've made lasting friendships with coworkers that have either been fired or left on their own....that's about it.

    Cons

    The biggest downside is the constant fear of being fired at any moment. They should literally replace the front door with a revolving door. This is no environment for a human being to be subject to. The office vibe is depressing and the management is clueless and degrading. If anyone is looking to work here, first off, DON'T!!! If you ignored this advice, then at least take this: Take the Non-disclosure/Non-compete clause...

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    Advice to Management

    Pre-2008 were the golden years. Everyone loved working there, the management was enjoyable, work/life balance was great, customers loved us, it was the perfect place to work. Post-2008 turned inhouseIT into a concentration camp and shows no sign of ever changing. You're losing good people and those good people are taking your good customers with them. You're a shell of your former self and you need to take a look at...

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    inhouseIT2015-06-24
  7. Helpful (13)

    "Frozen: Your career and salary"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Costa Mesa, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at inhouseIT full-time for more than a year

    Pros

    Pro’s are easy, the team of grunts in the organization. Leadership will be addressed in the cons. Leadership is not traditional with inhouseIT.

    Cons

    Well if you are expecting a performance increase, there is nothing to see here. Salaries have been historically low and now there is a freeze. Maybe not for everyone, but for me at least. We are all eagerly awaiting the results of the first “Town Hall” style meeting on Friday. The CEO is going to stop talking and listen. Well that is the plan. The CEO has not shown the ability to listen. He only likes to hear the...

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    Advice to Management

    Management is in denial right now. They need to use their ears more than their mouth. They need to retain instead of fear. They are inherently greedy and jealous. Perhaps when the executive team returns from Hawaii they will have more aloha spirit and less hate and distrust.

    inhouseIT2015-06-23
  8. Helpful (13)

    "Keeping it real"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Help Desk Engineer 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at inhouseIT full-time for more than 3 years

    Pros

    Paychecks cleared, has great parking. The desk and chairs were awesome.

    Cons

    Where to begin? Management has no clue of what they're doing and the turn over rate is so bad I'm surprised they haven't gone through every single IT/Telecom professional in OC yet. People quit or get fired so fast and it's all because of the CEO and upper managements' fear of losing control. You're in fear of losing your job each day which makes you go find a new one. The clients are great but they get nickel and...

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    Advice to Management

    Stop firing and or forcing good people out and maybe you won't have the huge turn over rate and bad reviews. Culture is everything has this place has ZERO.

    inhouseIT2015-06-23
  9. Helpful (11)

    "Great place to start your IT career, bad place for growth."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Engineer in Costa Mesa, CA
    Doesn't Recommend
    Negative Outlook

    I worked at inhouseIT

    Pros

    The team here is great with mostly young and bright engineers. It's a great place to work for if you are green in IT and want to learn the basics. The engineering team works well together and are willing to help you at anytime of the day.

    Cons

    This is not a good place for you to advance further if you have years of experience in IT. If you want to advance and continue to learn new technologies, then forget it. You won't see much of that here. This is one of the reasons I see many great engineers leaving the company to find room for advancement somewhere else. The turn over rate here is the highest I have ever seen anywhere else in my entire IT career.

    Advice to Management

    Try not to save a penny up front while letting a dollar goes out the back. Invest in your people and they will invest in your company. It's easier to retain existing employees than to constantly hiring new ones. It's bad for business and customers are not happy when new replacements keep showing up onsite. Also, stop trying to change too many wheels on the bus at once. There is something called change control and...

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    inhouseIT2015-06-23
  10. Helpful (10)

    "Best suited for the new technology person"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Costa Mesa, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at inhouseIT full-time for more than a year

    Pros

    For the newly certified technology professional inhouseIT is the perfect place to launch your career. There is a wide variety of clients each with their own requirement. There is no one-size-fits-all approach no matter what management says. As long as you always put the client first, you will learn not only the technical skillset but also the even more important “soft skills” that the company tried to reserve for the...

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    Cons

    The company has for many years now, been in turmoil. Bad management, high turnover, substandard pay, high expectations and the assumption you can work every week-end is the reality of working at inhouseIT. If you are an experienced and competent professional you should look elsewhere. inhouseIT and its style of management is best suited for the newbie. It is not easy, you will be lied to over and over again, you will...

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    Advice to Management

    How can you give advice to a person that takes no advice. A person that will take the longest time to make a decision only to reverse it, then resume then call for a full-stop. What advice will people that are completely selfish take? Unless you also include a fee for them taking advice it is pointless. But maybe we can fill out a survey then go to a very awkward lunch with the CEO of inhosueIT? We can be in a small...

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    inhouseIT2015-06-16
Found 55 reviews