inhouseIT Support Engineer Reviews | Glassdoor

inhouseIT Support Engineer Reviews

Updated Aug 26, 2015

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Found 4 reviews

3.3
StarStarStarStarStar
56%
Recommend to a Friend
56%
Approve of CEO
Glen Ackerman
4 Ratings
  1. Helpful (3)

    "New employee - so far so good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Support Engineer in Costa Mesa, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at inhouseIT full-time for less than a year

    Pros

    Excellent culture, management is a pleasure to work for. The staff is fill of friendly and helpful individuals, there is room for growth, good benefits that start at the beginning of the following month after being hired (even if hired on the 31st), and they have really flexible schedules. Great place to work with plenty of opportunity!

    Cons

    Not much to complain about so far except there is no 401k matching benefit.

    Advice to Management

    401k plans might be improved.

    inhouseIT2014-05-21
  2. Helpful (16)

    "Dishonest"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Support Engineer in Irvine, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at inhouseIT full-time for more than a year

    Pros

    Smaller Company. You can feel like you make a difference/have the opportunity to make a difference if you apply yourself. Lots of nice co-workers who were more than willing to teach.

    Cons

    inhouseIT is dishonest on multiple levels and occasions. Looking back now I realize just how unethical this company was ran. I was terminated for blowing a whistle about them not correctly paying overtime. and because when blew the whistle that they were improperly billing somebody for 10+ years, and now that client needed the service they had been paying for, it wasn't activated the first thing the director said to me...

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    Advice to Management

    Please seek professional help, and not just take the lowest bidder. It would be wise to invest in an Organizational Behavior specialist that could help your company with the Ethic issues it greatly has. You need a reboot on Management, but unfortunately I feel that it's not even managements fault, the attitude and ethics all roll down hill from the CEO's of this company as it is a small company.

    inhouseIT2015-08-26
  3. Helpful (16)

    "Last Resort"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Support Engineer in Costa Mesa, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at inhouseIT full-time for more than 3 years

    Pros

    The clients are well adjusted, reasonable and professional.

    Cons

    Lack of career path/development for engineers, and a top heavy management team. High turnover with 6 VPs and only a handful of engineers. It is easy to see where the paycheck deficit lies in terms of engineer and support staff compensation. The CEO has and will lecture you on how fortunate you are to work for him and that he is CEO Jesus. Management does not have client best interest and will continually try and sell...

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    Advice to Management

    Promote from within. Develop a mentoring program to develop field engineers into IT Directors and give employees incentive to learn and teach. Extract the management ballast. Replace Ackerman with a real CEO who values employees with actions instead of half smiles and false promises.

    inhouseIT2014-09-11
  4. Helpful (3)

    "Most interesting place in the world!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Product Support Engineer in Costa Mesa, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at inhouseIT full-time for more than a year

    Pros

    Where to start? When I first interviewed a few years ago I was very impressed with the modern look of the office, no walled cubicles, no cold boring office feel. This place has a pulse and so do the people who work here! Image aside the arrangement is great for when you need to collaborate with your team. Speaking of which this isn't a one-man show pretending to be a larger organization like allot of the competition....

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    Cons

    Sometimes we run out of coffee but is usually back in stock the following day. Of all the employers I've dealt with in the past, the downsides are superficial and are really no big deal.

    Advice to Management

    Hammocks

    inhouseIT2013-12-20
Found 4 reviews