iomart Reviews | Glassdoor

iomart Reviews

Updated July 3, 2017
26 reviews

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3.0
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iomart CEO Angus MacSween
Angus MacSween
21 Ratings

26 Employee Reviews

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  1. "SystemsUp Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cloud Architect in London, England (UK)
    Current Employee - Cloud Architect in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at iomart full-time (Less than a year)

    Pros

    The technical staff there are the best to work with - no egos, lots of technical knowledge and many willing to roll up their sleeves and get the job done. Pay rises for exam passes that have been agreed as targets.

    Good salary and good new MD.

    Cons

    - Quality of projects can be poor (lots of lift and shift, not so much platform transformation)

    - Work is 95% Azure, don't join if you want AWS or GCP work

    - New staff all come from one former employer, danger of cliques forming

    - Low holiday entitlement

    - High staff turnover at present due to management changes and strategy changes

    Advice to Management

    New MD is very communicative and has excellent ideas on where to take the business, but it may be too little too late as a lot of fantastic talent has already headed out of the door. Make sure cliques don't form between "old" staff and "new" staff from "that place"!


  2. Helpful (1)

    "Too many managers, not enough leaders"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at iomart full-time

    Pros

    Was a fantastic place to work with good benefits and good people. CEO & MD who were driven and in touch with the staff and business. Plentiful opportunities if you were ambitious and cared to make a difference.

    Cons

    Too many fixed mindset managers who's ultimate daily goal is self preservation with a managing top down style. Zero inspiration out on the floor to really drive performance and employee development. As good as the CEO & MD are their one main failing was zero action on the performance of those immediately reporting into them. Was a culture of musical chairs rather than accountability management. Those managers pushed failings onto the staff below them rather than lead and direct change.

    Advice to Management

    You have a fixed mindset in the tech senior management end of the business who inspire no one. They are skilled in reporting performance that softens the facts.

    It is leadership that drives performance and development. Apart from those behind the glass panels there are no other leaders. Only managers and only 1 or 2 of them are good.

    Many options and advice:

    1) Develop the reporting line into you or bring in hungrier growth mindset leaders if they cannot be developed.
    2) Introduce a performance director between yourselves and that reporting line. Someone who is accountable for driving change, performance and growth not only in business results but staff development.

    A business grows when its employees grow!

    Ultimately it is great leadership and great staff that drive and grow a business. I know there are great staff there but they are being failed by poor middle\senior management leadership.

  3. "Not a peoples company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at iomart full-time (More than 5 years)

    Pros

    Relaxed atmosphere, free parking. Breakfast on Company expensse on Fridays.

    Cons

    Lack of certification accessibility. Low skilled managment. Weird security structure, with everyone having access to everywhere and averything.


  4. "Unfair office politics. Avoid if you wish to keep your soul."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Support Engineer in Glasgow, Scotland (UK)
    Former Employee - Technical Support Engineer in Glasgow, Scotland (UK)
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at iomart full-time (More than 3 years)

    Pros

    Good exposure to various systems.

    Cons

    Terrible management. All management are bullies and in cahoots with HR.

    Advice to Management

    There is a place in hell for you.


  5. "structure of company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at iomart full-time (More than 3 years)

    Pros

    Free breakfast on fridays, friendly team within idividual departments

    Cons

    Quality work is not at all recognised, communication between departments is poor

    Advice to Management

    Recognise your staff who put in extra.


  6. Helpful (1)

    "Stand up and be counted"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Glasgow, Scotland (UK)
    Former Employee - Anonymous Employee in Glasgow, Scotland (UK)
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at iomart full-time (More than 10 years)

    Pros

    The people. You'll meet some of the nicest, smartest and most hard working people you can imagine at iomart. If you're struggling? Ask for help - there will always be someone to lend a hand.

    The tech. You'll have your fingertips on, or close, to one of the most advanced technological companies in the UK today. They operate hardware at a scale that most companies can only dream of.

    The environment. iomart are effectively still operating like a startup despite being at a scale which demands more structure. If you go in with your head wired for a startup, willing to put in a shift and accept criticism then it's one of the best places in Scotland to work. Don't go in and expect the world to be handed to you on a plate - go seek. Be curious. Ask questions. Suggest improvements and if you feel like you're not being listened to? Escalate it. There is a core of a wonderful company here and if you succeed - you absolutely will be noticed and advanced as a result. If you are a shrinking violet be warned it may not be the place for you.

    Cons

    Big scale company, small scale thinking at times.
    Too much focus on being clustered in Scotland - need to think wider.

    Advice to Management

    Embrace modern and forward thinking methodologies. Don't focus on how much time someone spends at a desk but in how much they contribute. If your direct reports aren't telling you who the people they value are, then make them.

    Loosen your purse strings. Pay better, get better people, build a better company. Your investors might be the ones you answer to but your staff are the ones who truly make your investors money.


  7. Helpful (3)

    "Avoid like the Plague"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pre Sales in Glasgow, Scotland (UK)
    Former Employee - Pre Sales in Glasgow, Scotland (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at iomart full-time (Less than a year)

    Pros

    Pays the bills, but that's it

    Cons

    Where to start:

    1. CEO should retire and get someone younger in there who can actually run a sales lead organization
    2. Management is waiting for the company to sell, so they can cash in their shares. Unwilling to change anything that might jeopardize that, and employees suffer as a result
    3. No trust of employees

    The positive reviews must be from Management because the moral is slow low it's impossible anyone would wright anything positive about this hole.

    Advice to Management

    Send the old guy to pasture

  8. "It will be a great company once.."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Solutions Architect in Glasgow, Scotland (UK)
    Former Employee - Technical Solutions Architect in Glasgow, Scotland (UK)
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at iomart full-time (Less than a year)

    Pros

    Largest Data Centre Co-Location provider in the UK

    Cons

    Not as hot in Cloud Technologies as they make out

    Advice to Management

    Have CEO and COO move to a different office/location away from operations staff. Please invest more in staff gaining certifications in general IT and not just Vendor tied exams and certificates.


  9. "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Glasgow, Scotland (UK)
    Former Employee - Account Manager in Glasgow, Scotland (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at iomart full-time (More than a year)

    Pros

    Friendly Atmosphere
    Great Products - the service (almost!) sells itself!
    Good salary and bonus schemes.
    Willingness to listen to staff.
    Good communication from the management inc regular updates and 1-to-1s for personal and professional development.
    Free breakfast and monthly lunches, fresh fruit daily.

    Cons

    Hard to think of many cons - it took a very good opportunity with a startup to even get me to consider leaving the company.
    The only things I could think of would possibly be a need for investment in new office chairs etc - current ones are slightly tired. Small thing though.

    Advice to Management

    The company is undergoing growth and this provides great opportunities for existing staff to progress and also for external hires. Need to ensure the balance is correct so that existing employees continue to see the opportunity to progress.


  10. Helpful (1)

    "Back stabbing culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Glasgow, Scotland (UK)
    Former Employee - Anonymous Employee in Glasgow, Scotland (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at iomart full-time (More than a year)

    Pros

    Laid back environment
    Left to get on with work

    Cons

    Major backstabbing culture everyone looks out for themselves

    Advice to Management

    Keep an eye on your middle management tier - they take fiction as fact. Have an open door policy with C*O level


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