ipsy Reviews | Glassdoor

ipsy Reviews

Updated June 17, 2018
37 reviews

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3.8
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Marcelo Camberos
27 Ratings

37 Employee Reviews

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  1. Featured Review

    Helpful (3)

    "Favorite Place to work ever!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in San Mateo, CA
    Current Employee - Customer Service Representative in San Mateo, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ipsy full-time (Less than a year)

    Pros

    SUPER nice colleagues, fun office, work from home available, great benefits, snacks in kitchens, and best of all, I feel like ipsy really cares about my personal life AND my career aspirations. Always really fun events and offsites, etc.

    Cons

    so far, there are no downsides!


  2. "Ipsy is great!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ipsy full-time

    Pros

    I've been at this job for 6 months and really love it. Co-workers are truly nice and there's no politics, company is doing great, so far no real issues

    Cons

    So far no real issues that I've seen. Salaries could be a bit higher given how expensive it is to live in bay area

    Advice to Management

    Keep doing what you're doing

  3. "So Much Potential but Falls Short"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Care Representative
    Current Employee - Customer Care Representative
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at ipsy full-time (More than a year)

    Pros

    I love the work atmosphere and the people are great. They have fun events and celebrate birthdays. They include the whole company for updates about the upcoming things for ipsy. My favorite pro is the flexibility ipsy offers their employees.

    Cons

    Growth is incredibly difficult and can be unfair. Tenure doesn't always play in your favor and sometimes when you feel a position will lead to a promotion or more, it falls short and you're left with disappointment. Too many remote agents have split up the ipsyCare team where we can no longer go on off sites and fun stuff like we did before. Management does a lot of talk but so little action.

    Advice to Management

    Recognize the great talents you have and reward them FAIRLY!


  4. Helpful (2)

    "Great experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer
    Current Employee - Senior Software Engineer
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ipsy full-time (More than 3 years)

    Pros

    I've been working at ipsy for nearly 3 years and have a great experience. Co-workers are great, company is doing well, and management is experienced.

    Cons

    Office could be better, compensation can be on the low side, particularly on equity.

    Advice to Management

    Everyone is working very hard and could go to other companies, increase compensation to keep the great people you have.


  5. "Software Engineer"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Good life work balance. Flexible work time.

    Cons

    Office space and meeting utility needs improvement.


  6. "Very happy at Ipsy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ipsy full-time

    Pros

    I've been at Ipsy for 3 years now and am surprised the rating is not stronger since it's the best company I've worked for. strong company profile, improving career opportunities and salaries

    Cons

    Would be great to have 401k matching, san mateo location is not ideal

    Advice to Management

    Grow team faster, some teams are overworked


  7. Helpful (5)

    "Great product, not a great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at ipsy full-time (More than a year)

    Pros

    - Love the ipsy team, so young, energetic, hard-working, and creative (two stars for them)

    Cons

    - No growth opportunities in many teams
    - You are not valued by $ amount, though you are doing great and very important work.
    - Not a fan of the HR, which team actually had the highest turnover rate.
    - CEO needs to trust the management to make their own decisions.
    - Hard working customer service girls need more career growth opportunities and better pay

  8. Helpful (6)

    "Customer Care Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Care Representative in Remote, OR
    Current Employee - Customer Care Representative in Remote, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ipsy full-time (More than 5 years)

    Pros

    Remote work, Great benefits, Management is working on opportunities to grow in the company, Good pay, Bonuses, Equality, culturally aware

    Cons

    - Seems that management recognizes “bubbly personalities and happy people” more than people who are focused and good at their job. I sometimes feel that I should spend more time on a fake happy/helpful personality vs. actually doing a good job.p
    - Management avoids hard conversations & emphasizes the small things in an effort to avoid the more important/serious issues

    Advice to Management

    Continue to listen to your team on what could help make their position/job more enjoyable.


  9. "Ipsy - a gem in the beauty world"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ipsy full-time

    Pros

    Very flexible work environment
    Very interesting projects - lots of innovation in the pipeline
    Fast passed

    Cons

    3 offices ( New York, San Mateo, L.A)
    Certain teams work in silos, but we try to overcome this with frequent offsite that bring the 3 offices togethter


  10. Helpful (8)

    "Needs to rethink employee retention"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at ipsy full-time

    Pros

    - High performing business
    - Great co-workers and fun atmosphere
    - Good work-life balance

    Cons

    - Cliquey decision making that propagates to rest of the organization
    - Haphazard changes in Org structure
    - Subpar compensation
    - Subpar benefits
    - No clear path for growth in a particular function


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