j2 Global Reviews | Glassdoor

j2 Global Reviews

Updated December 11, 2017
184 reviews

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Pros
  • Get to work with some great people, nice atmosphere (in 18 reviews)

  • Good team spirit, I worked with some really nice people in customer service (in 13 reviews)

Cons
  • And be prepared to be slowly crushed by a mediocre company run by sub-mediocre senior management (in 7 reviews)

  • no raises and no bonus structure for everyone (in 6 reviews)

More Pros and Cons

  1. Helpful (9)

    "it's a dead-end, but it's a paycheck"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Neutral Outlook
    Disapproves of CEO

    I worked at j2 Global full-time

    Pros

    Company seems stable. This company doesn't do layoffs, it just doesn't replace people that leave. Work life balance is pretty good. Most of the people including most of the immediate managers are ok.

    Cons

    Interns are the only people who give J2 glowing reviews. I wouldn't bother reading their reviews unless you are looking for a 3 month internship rather than a full time job, as interns are treated much better than full time employees at J2.

    Although there is no workplace abuse, this company neither respects nor values employees and it shows. This is why there are no or almost no raises ever, no opportunities for advancement at all, highly skilled employees are taken for granted, pay and benefits are mediocre and benefits always seem to be getting worse due to relentless penny pinching despite good profits. This company is nothing if not cheap when it comes to employees. I think J2 actually wants most of its employees to leave and to replace them all with cheap people fresh out of college. That seems to be the long term plan. And I suppose they will never get raises either. There is also a fair amount of disorganization and things being badly run.

    Also there is asbestos in the building and constant construction going on with no precautions taken to protect people from the dust, and so working here might pose a long term health risk. The building itself seems to be falling apart with elevators that barely work. The location is horrible, the parking lot and train station are located so that you cannot escape the madness of Hollywood Blvd including homeless people, sales people that yell at pedestrians, tourists, and having ones route to work regularly being closed for premiers.

    In short you can probably do better. Although there are worse companies there are also a lot more hopeful companies to work for than J2.

    Advice to Management

    What's the point? They don't care


  2. Helpful (2)

    "A mix of the best and worst things you would want in a company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Once a quarter they like to do something for the employees, like buy them lunch or do a happy hour somewhere in the area

    Cons

    You are right across from the Grauman's Chinese Theater and the Hollywood and Highland complex so you get all the traffic from the movie premiers and the Oscars

    Advice to Management

    Try listening to your employees more, but all of us are happy.

  3. Helpful (4)

    "Billion Dollar Company With No Structure"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Philadelphia, PA
    Former Employee - Account Manager in Philadelphia, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at j2 Global full-time (More than a year)

    Pros

    I was able to network with people and outside vendors.

    Cons

    Corporate at j2 Global puts an insane amount of pressure on the upper management of the companies they acquire which then trickles down to the employees causing tremendous stress and work/home imbalance due to work volume shoved on all employees.

    The amount of micromanagement is practiced to the 100th degree in any company they acquire.

    They do not value their employees or provide any opportunity for their staff feel motivated and driven towards a goal or promotion. In my 2 years here I never underwent annual reviews, never received any increase in salary. When brought up to management I was told I "may" qualify for a 1% raise after 2 years.

    Their hiring and screening processes are horrendous, they put people in high positions without doing due diligence on their background causing the acquired companies to suffer. In one case it actually put the office in danger because they didn't screen someone properly who was later terminated.

    Their benefits were laughed at by my doctors who commented, "This is worse than Obamacare!" and I didn't even choose the free coverage provided.

    Christmas Bonus? How about a nice pair of j2 Global socks to keep your toes warm.

    Advice to Management

    See above, take what you will.


  4. Helpful (6)

    "Cruel and Usual Punishment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at j2 Global full-time

    Pros

    Fast growing company with constant purchase of companies.

    Cons

    No many to count. From the top down, this is a company that cares ONLY about maintaining stock price and NOTHING about its employees. It's CEO is truly nasty person. He loves to tell you how much wealthier he is today than he was yesterday. He has no concerns about intimidating employees and making them feel worthless. The entire management fear the CEO and will completely succumbs to his whims.

    Advice to Management

    None. You're hopeless.


  5. Helpful (7)

    "Not a very professional place to work, I would not reccommend"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Collectios Specialist in Essington, PA
    Former Employee - Collectios Specialist in Essington, PA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at j2 Global full-time (Less than a year)

    Pros

    The pay is the only good thing

    Cons

    Training is not good at all, Customers are always complaining about sales people not returning the phone calls, Management is never helpful. Management does not care about of employee's growth or advancement. They push it off because they are overloaded with work and it doesn't seem to be important to them. Customer service in all departments are terrible! No wonder why customers are switching their spam filtering service.

    Advice to Management

    Focus more on growing your employees instead of letting them fail. Step up and be a manager and call customers back who are requesting to speak with you!


  6. "Corporate Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at j2 Global full-time

    Pros

    You can make it what you want here - so long as you know how to play the corporate game.

    Cons

    Not a place for the weak minded and many people just come here to collect pay checks.

    Advice to Management

    Learn to recognize the talent and not just employee numbers - the talent is diluted by the check collectors and therefore you lose employees that would drive the business at an exponential rate.


  7. Helpful (13)

    "What an odd place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at j2 Global full-time (More than a year)

    Pros

    Healthcare is ok I think.

    Cons

    Old fashioned
    Bureaucratic
    Everything happens in slow motion
    Don't care about people. Everyone is replaceable
    They despise spending money on anything.

    J2 is trying to be a tech company but is not even close. They don't compare in any area to a Google or Facebook from a culture and corporate perspective. They are stuck in the past. Probably because their breadwinner is fax which no tech person cares about.

    Advice to Management

    Replace all of them with real tech execs.

  8. Helpful (4)

    "FA II Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Analyst in Hollywood, CA
    Current Employee - Financial Analyst in Hollywood, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Casual culture and relaxed environment create a comfortable culture to work in.

    Cons

    Long hours, minimal investment in new technology makes the work unnecessarily difficult.

    Advice to Management

    Better HR Policies - consider treating employees better; namely, increasing vacation and offering better benefits.


  9. Helpful (4)

    "Accountant"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Los Angeles, CA
    Former Employee - Anonymous Employee in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at j2 Global full-time (Less than a year)

    Pros

    The pay was fair well in comparison with the same field.

    Cons

    Company’s strategy is continue acquiring new companies to expand their business without understanding of human resources and manpower needed to support the extra work due to the expansion.

    Advice to Management

    True management is not just managing the money, it also includes managing the human resources. It should be fairly easy to see the continuous turn-over of employees which is very costly to the company both time and financially.


  10. Helpful (1)

    "Network Operations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Hollywood, CA
    Current Employee - Anonymous Employee in Hollywood, CA
    Recommends
    Positive Outlook

    I have been working at j2 Global full-time (More than a year)

    Pros

    NOC Co workers are a pleaser to work with. Lots of room to touch and support production equipment and not just open tickets.

    Cons

    Its right in front of the Hollywood Manns Chinese theater and the traffic is a nightmare.

    Advice to Management

    NOC manger is the best and most reasonable managers I have ever worked for


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