kgb Reviews | Glassdoor

kgb Reviews

Updated November 27, 2017
92 reviews

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2.8
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Approve of CEO
kgb Chairman and CEO Robert A. Pines
Robert A. Pines
46 Ratings

92 Employee Reviews

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Pros
  • nothing special, promised you to work from home (in 6 reviews)

  • Good Benefits and salary is very competitive (in 5 reviews)

Cons
  • I would definitely say that the restrictions on the call center floor are ridiculous but understandable considering the clients privacy (in 8 reviews)

  • They don't offer sick leave or excuse absences (in 2 reviews)

More Pros and Cons

  1. Helpful (1)

    "Better management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Manager in McLeansville, NC
    Former Employee - Team Manager in McLeansville, NC
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at kgb full-time (Less than a year)

    Pros

    They paid every two weeks and I really wasn't hassled about PTO.

    Cons

    Very immature management , petty behavior. If you are not in their click, good luck in getting promoted . Didn't listen to ideas, unless your were in a click did you receive any type of consideration,

    Advice to Management

    Grow up, listen to all points of few, treat everyone the same and look up the "professionalism"


  2. "Was good while it lasted"

    StarStarStarStarStar
    Former Employee - Sales Executive in Washington, DC
    Former Employee - Sales Executive in Washington, DC
    Approves of CEO

    I worked at kgb full-time (More than a year)

    Pros

    Good commission structure and benefits.

    Cons

    A lot of turnover with management.

  3. "Customer Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at kgb full-time

    Pros

    Start you at a decent pay, you will receive 40 Hours, good benefits

    Cons

    If you have a doctor's appointment or emergency even with a doctor's note, that will still count as an unexcused absence. You can only have three absences a month, once those three are reached, a write up is presented for attendance. Also, if your score is below a certain amount based off of bad surveys, that is a quick way to get fired.


  4. "Restaurant Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    Current Employee - Restaurant Operations Manager in Dorado, PR
    Current Employee - Restaurant Operations Manager in Dorado, PR
    Recommends
    Positive Outlook

    I have been working at kgb full-time (More than a year)

    Pros

    A skilled and qualified professional with experience in bartending, culinary arts and teaching experience at college institute levels looking for a position to utilize my knowledge and experience.

    Cons

    NA NA NA NA NA


  5. Helpful (1)

    "anonymous"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Negative Outlook
    Approves of CEO

    I worked at kgb full-time

    Pros

    Ability to work from home

    Cons

    The company was downsizing quickly


  6. "Customer Care Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Nice atmosphere to work in. Friendly and helpful management. Friendly coworkers. Bonuses for high quality control. Flexible work schedules and decent compensation.

    Cons

    Stickler about call times and limited breaks even for long shifts. High volume call center. Often deal with customer complaints.

    Advice to Management

    My only advice to management would be to be more readily available to lower level staff. When you are able to talk with management, they are very helpful. It is hard to reach them however.


  7. "Kgb review"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    It was pretty good money at the time.

    Cons

    The customers that you had to deal with were a bit much

  8. "Engineer"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Bethlehem, PA
    Former Employee - Anonymous Employee in Bethlehem, PA
    Neutral Outlook

    I worked at kgb full-time (More than 5 years)

    Pros

    Good people, Good work/life balance

    Cons

    training budget was very lacking,


  9. "Ok place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    -Great exposure
    -Fast paced
    -Access to C-Suite
    -Good office location

    Cons

    -No culture
    -Lack of clarity on future of the business


  10. "KGB"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great place to work. Room for advancement.

    Cons

    The salary could be a lot better.


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