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loanDepot Reviews
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Full-timePart-timeApprove of CEO
Anthony Hsieh
570 Ratings
Pros
Competitive & Fun Work environment (in 45 reviews)
Loan Depot is Truly an amazing company to represent (in 39 reviews)
Cons
All In" means you need to protect work/life balance; frequent burnout amid IT teams (in 47 reviews)
Long hours but leads to unlimited income This review wants us to post 20 words for con I just can't think of any (in 64 reviews)
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"Fantastic benefits and amazing culture"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at loanDepot full-time (Less than a year)
Pros
I love the benefits of working for a company that values the hard work of their employees. loanDepot is like a family and everyone strives to ensure that the company as a whole and each individual succeeds.
Cons
Have not noticed any cons at this time.
loanDepot 2018-05-07 14:26 PDT![loanDepot Logo]()
"Operations"
StarStarStarStarStarI worked at loanDepot full-time
Pros
They take care of their employees quite well, compensation, benefits, amenities
Cons
Little to no work-life-balance when I was working there at least
loanDepot 2018-05-24 14:28 PDT![loanDepot Logo]()
"looking good with everything"
StarStarStarStarStarPros
hands on learning environment for you
Cons
needs better management, growth levels
loanDepot 2018-05-24 23:51 PDT![loanDepot Logo]()
"A decent place to work."
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsNeutral OutlookApproves of CEOI have been working at loanDepot full-time (More than a year)
Pros
Positive and friendly atmosphere, even at crunch time.
Cons
Mortgage industry is volatile.
loanDepot 2018-05-23 14:32 PDTHelpful (1)
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"STOP it with the NEGATIVE REVIEWS IF YOU SUCK AT YOUR JOB"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at loanDepot full-time (More than a year)
Pros
* amazing company
* here to stay and take over
* most money I've made
loving life!Cons
negative talk from people that are ungrateful and cant close a deal, suck it up and kill it or leave. simple as that
Advice to Management
doing great job, thank you for everything, our CEO is amazing.
loanDepot 2018-05-04 13:55 PDT![loanDepot Logo]()
"Loan Officer"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNegative OutlookNo opinion of CEOI have been working at loanDepot full-time (Less than a year)
Pros
Nice people to work with
Cons
Growing too fast and support staff is not there. Very hard to close a loan and becoming just like Quickins.
Advice to Management
Work on the details before all the social media
loanDepot 2018-05-21 12:41 PDTHelpful (1)
![loanDepot Logo]()
"All about the numbers"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsNeutral OutlookApproves of CEOI worked at loanDepot full-time (More than a year)
Pros
Great Pay, fun environment with Co-workers, Technology is great and is continuing to improve,
Cons
-Becoming more and more about just numbers and not about the employee's benefit
loanDepot 2018-05-06 13:10 PDTHelpful (2)
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"Purchase Licensed Lendering Officer"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at loanDepot full-time (More than a year)
Pros
Good benefits, good pay for commission
Cons
Mortgage 101 training the worst training ever with a negative trainer that does not like to be bothered with questions. Each ACES class stated same.
Advice to Management
Better attitude with trainers. More of a positive can do attitude.
Have a questionnaire at the end of each training for input. I have never worked for an organization that does not have this.loanDepot 2018-04-16 14:21 PDTHelpful (1)
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"Not for parents (especially single ones)"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendPositive OutlookDisapproves of CEOI have been working at loanDepot full-time (Less than a year)
Pros
Vending machines. Beautiful building.
Cons
This isn't a place if you have a family. If you have kids, especially if you're a single parent. The contact center doesn't care about anything but the dialer. You're told they promote family but if you have a sick little , they'll dock you for it, even if you have "PTO". Pto doesn't mean anything for the call center. They base everything on " Occurrences " You can have accumulated all the world but still get written up. The only way you won't be written up is if your absence is approved. But it's hard to plan 2 weeks in advanced if your little or yourself gets sick. Management is terrible, they can do whatever they want. Most of the time they're outside or on their cellphones, which we're NOT allowed to do. Managers can leave in the middle of shifts. There definitely is favoritism. You're not acknowledged unless you perform or are on trouble. Call center Management doesn't acknowledge people unless they know you. Positive reviews are Incentivised.
Advice to Management
Don't promote family if you don't care about it.
You need to take care of your employees so they will actually be excited to come to work. You're not too high in the company to say hi to someone.loanDepot 2018-05-22 15:20 PDTHelpful (16)
![loanDepot Logo]()
"I made a huge mistake coming to loanDepot"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNegative OutlookDisapproves of CEOI have been working at loanDepot full-time (Less than a year)
Pros
new Mello building is impressive
Cons
work/life balance was a lie
poor morale with employees
micro managedAdvice to Management
made a huge mistake leaving my former job to join loanDepot, was made promises of a flexible schedule to have a proper work/life balance and we now have a mandatory 8:30am to 6pm schedule.
Layoffs and overall low morale from all the employees as we are all being micro managed and constantly threatened to be written up and reported to HR if we are even 1 minute late or looking at our phones for 30 seconds.
I come from a culture of get your work done, your schedule is what fits best for balancing being with family and not be worried or stressed over constantly being watched by management. This mentality is unproductive and will cause your best talent to leave as soon as they can.
I feel that I was lied to and tricked into working here with a bunch of empty promises.
After being recruited to come here, the increase in salary feels empty, I am not seeing my family during the week. Stressed beyond belief with all the micro managing, miserable and feel betrayed by all of us this.loanDepot 2018-05-12 06:21 PDT
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loanDepot Response
May 23, 2018 – Recruitment
Love to hear it! We appreciate you taking the time to write a review!