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lululemon Reviews

Updated October 25, 2016
50 reviews

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lululemon CEO Laurent Potdevin
Laurent Potdevin
12 Ratings

50 Employee Reviews

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Pros
Cons
  • there are times where there is a lack of work/life balance (in 44 reviews)

  • Full Time involves much more than originally perceived (in 28 reviews)

More Pros and Cons

  1. Helpful (3)

    "CULT"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    pay, bonus, commission, discount, and pay outs at fitness studios and gyms

    Cons

    Lululemon is very manipulative, they live in their own world where you have to be just like them unless they'll write you up for "having low energy". What they preach is not who they are. If you question anything they will see you as a target and make your time there terrible. They also make there workers do a lot more stuff than just sell yoga pants, even if you do not want to. You have to drink the lemonade unless you won't make it.

    Advice to Management

    Recognize the talent and hard work of others, and not just those who suck up to management


  2. Helpful (1)

    "Say one thing, do another!"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at lululemon full-time

    Pros

    Great discount. Being able to wear comfortable clothes to work. Pay for weekly workout.

    Cons

    Very high school & cliquish. They say they want diversity, but leave no room or allow it.


  3. Helpful (1)

    "Educator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Educator in Washington, DC
    Former Employee - Educator in Washington, DC
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at lululemon part-time (More than a year)

    Pros

    + Discount on clothing
    + Ample hours available
    + Pay is 2 to 4 dollars per hour higher than other retail jobs
    + Can advance within the company after putting in your time, usually a year or more depending on the role

    Cons

    - Required to work on weekends and holidays
    - Boring/repetitive work
    - Drama among co-workers
    - Low pay compared to most other jobs

    Advice to Management

    Streamline the hiring process


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  5. "Seasonal Educator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Anonymous Contractor
    Former Contractor - Anonymous Contractor
    Doesn't Recommend
    Negative Outlook

    I worked at lululemon as a contractor

    Pros

    Discount on clothing, free yoga classes !

    Cons

    You need to be part of the "in crowd" ... in order to be accepted you must be a brown noser to the manager of the store !

    Advice to Management

    Pick your store managers wisely !


  6. Helpful (2)

    "Educator"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Educator
    Current Employee - Educator
    Doesn't Recommend
    Neutral Outlook

    I have been working at lululemon part-time (More than a year)

    Pros

    The pay is pretty high with great team commission. It's also nice that they pay a living wage (+$1) to those working in DC because the cost of living is so high. The store discount is also pretty bangin', not to mention free sweat sessions! Everything about "the hive" mentality is pretty fun and you work with driven amazing people.

    Cons

    You will be vastly over-worked. They follow an 80/20 framework meaning that 20% of your work for the store will take place off the retail floor doing other things to keep the business afloat, and you get one hour a week to complete that 20%. Don't expect to get paid for anything over that (and you will go over), be prepared to work for free for "the good of the team".

    Advice to Management

    LISTEN. Your employees are screaming that they are over-worked and instead of being understanding and accepting that feedback you are avoiding it and putting it back on the person by saying that they are "behaving below the line".


  7. Helpful (7)

    "store roles"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager
    Former Employee - Store Manager

    Pros

    -overall nice people at work who are active, kind and proactive
    -many opportunities to learn about running a business
    -can be fun floor environment if you are personable, upbeat, and want to be hands-on

    Cons

    -constant coaching and feedback that can be taxing. No time when someone cannot tell you how you are "occurring" to them...
    -lack of boundary between being on at work and off when you are away. You could get calls when you are supposed to be off, or asked to have it complete before you next come in even though you are supposed to be off and on personal time. Technically this is not supposed to happen according to the handbook, but in practice it is happening. It would be one thing if you were salaried and great benefits, but you aren't.
    -inability to truly live off the income. No 401k. No paid maternity leave.
    -constant talk about goals and taking action so you can live your best life, but you are underpaid and worked to the bone so having the money, energy and time to be loving your life is unrealistic. When such concerns are raised you are given feedback for being and "choosing" negativity, and not "choosing happiness". Maybe you are even giving a formal feedback for improvement (basically a formal warning) that clearly states at end that you may be terminated if this occurs again. You CAN receive this type of formal warning for things such as being out of choice, out of collaboration, and a plethora of other intangibles....
    -Total lack of separation between work responsibilities and your personal life.
    -Empty promises about future roles and opportunities. When something doesn't work out for an employee they are told that it is their "choice" to keep going or whatever. Sometimes upper management really does just EFF up and there is a negative impact on peoples careers, but there is NO acknowledgment of this. It just turns into a coaching session about what you are choosing...
    -You will struggle if this is your main source of income and you are in urban area. Will either need parental support, boyfriend, husband, major savings, trust fund, or 2 other jobs.
    -If you are interested in and looking to work at lululemon... go for it... you will meet nice people and learn about sales and retail business basics, but keep your head level and your options open. There are lots of good jobs and careers out there that pay and support you better (i.e. training, vacation pay, maternity leave, lifework balance, schedule etc...)

    Advice to Management

    -Worked at this company for 5 years in manager roles. Was eager to drink and share the kool-aid for years until it became apparent that this company was in no way really supporting me or its people. It talks the talk but doesn't walk the walk. Educators to Store Managers can barely pay bills or rent, especially in larger cities. There is no 401k plan even though the company emphasizes long term goals and planning.

    Advice: Recognize that this company became extraordinary because of extraordinary people doing extraordinary things... so pay them extraordinary pay. You wonder why people are leaving and turnover is high in some places... it is because people are being paid poorly to do incredible and incredible amounts of work. The people who work and have worked at lululemon are not looking for the biggest paycheck, just good pay.

    Lululemon is not a bad company. There are companies out there that pay just as little if not even less, and who do very little to protect lifework balance etc... but at least they are REAL about it. As a former employee its hard to work so incredibly hard for a company for so many years that raves about the importance of your health and goals, and to look back and recognize that you were basically a cog in what has become a machine... and that upon leaving after over 1700 days of working 100% day after day to help grow a company your parting gift is an exit interview survey.


  8. Helpful (3)

    "Key Leader ivivva"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Key Leader Ivivva in Portland, OR
    Current Employee - Key Leader Ivivva in Portland, OR
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at lululemon full-time (Less than a year)

    Pros

    Discount on lulu clothes ( they really are amazing and worth the extra money), 2 free sweat classes a week, they have a great goal setting format so it's a great life lesson to take with you.

    Cons

    Favoritism. It's true guys, before I came to this company I read the reviews and didn't believe it would happen to me but it did and not to my advantage. I was a threat to my mgrs due to my knowledge and talent so they coached me out. SCC ( corp) is full of katty bees too. They fill entitled to tear you down if you're good at what you do. People potential (h.r) is a mystery, they make themselves hidden. Also, they tend to hire people w/o retail experience and it's frustrating if you do have the knowledge b/c you carry the weight of the store and when you try to give feedback about safety and shrink issues you become a threat. As much as this company preaches that they like feedback, they don't, it's 1 way street. Mgrs use feedback and values as weapons. Also, ivivva is new. They are experiencing lots of growing pains, mostly in sales and inventory. They are missing a lot of structure. It's very frustrating to deal with. Oh, and it's sooooooo boring to work there. And the time they expect you to work off the clock, use your personal email, personal phone ( work text messaging) is so not a work life balance they preach. Vacation is paid out on every pay check so you don't really find yourself taking a vacation. And they expect hard working go getters but because of the lack of benefits ( medical, vacation pay, 401k) and low wages a single person pushing their career can't afford to live. And you'll be lucky to get 30 hrs a week. Your only guaranteed 24 as a FT employee.

    Advice to Management

    Get off your high horse. Be a team player. You should be proud to have confident women on your team, instead you find them a threat. Walk the walk if your gonna talk the talk. This is not s slumber party, this is a business. Stop being so passive aggressive.


  9. Helpful (2)

    "educator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at lululemon part-time (Less than a year)

    Pros

    getting some $1 or $2/hr bonuses added when store does well. good employee discount (i would never buy lululemon full price, it is not worth the quality- and quality is getting worse). taking yoga and fitness classes for free.

    Cons

    management sucks. lack of transparency. cattiness. managers gossip. empty promises. core values were not honored by management- management were hypocrites when its came to their "core values", managers taking advantage of the company and the employees. new managers were not properly trained. employees were not "heard" when trying to "speak". all employees were very FAKE. it was the worst job I have ever had.


  10. Helpful (4)

    "Avoid at all costs"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Key Leader
    Former Employee - Key Leader
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at lululemon full-time (More than a year)

    Pros

    great discounts, some of the people are great

    Cons

    managers are fake and out for themselves. the company will tell you about all the possibilities that exist but you'll never see them. when you speak up and give feedback to the managers if they don't like what you're saying you will be deemed "below the line" and negative. management never asks educators how they feel or what they think about the leadership team.


  11. Helpful (2)

    "key leader"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    great culture, free exercise classes, discount

    Cons

    management is a nightmare. no integrity



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