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lululemon Reviews

Updated May 19, 2017
81 reviews

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lululemon CEO Laurent Potdevin
Laurent Potdevin
16 Ratings

81 Employee Reviews

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Pros
Cons
  • difficult to move up as it is so competitive and sometimes difficult with work life balance aka focusing on getting more time off (in 47 reviews)

  • very slow after the holidays, not many available positions to be a full time employee after the holidays (in 31 reviews)

More Pros and Cons

  1. "Educator Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Educator in Detroit, MI
    Former Contractor - Educator in Detroit, MI
    Doesn't Recommend
    Neutral Outlook

    I worked at lululemon as a contractor (Less than a year)

    Pros

    Sweat dates, monthly stipend for yoga, Pilates, group classes, gym memberships...etc. Meeting kind people on a daily basis and believing in the products you sell.

    Cons

    Daily Clearings ( telling each other why you may not be fully present), Feedback: This is the reason why I quit. Management believes in feedback, I gave feedback, people took what I said out of context and then back talk and cattiness started.

    Advice to Management

    What is said between an Educator and a Manager should stay between the two of them and then the Manager should anonymously send the "Educator's Feedback" to the key leaders to loop them in.


  2. Helpful (2)

    "Store Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Chicago, IL
    Former Employee - Store Manager in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at lululemon full-time (More than 3 years)

    Pros

    Store managers have the ability and entrepreneurship to run store. Development tools, discounts, and community classes.

    Cons

    POS Systems are lacking and behind most retailers. The training is unclear and needs better direction. Pay is below industry standards. Not much growth in US stores beyond store manager role. Company is constantly changing without giving time to properly implement changes and see the effects.

    Advice to Management

    Figure out what is going to work before rolling it out to the entire company. Find long term solutions instead of making quick decisions to sell product to 3rd vendors for cheap resell.


  3. Helpful (4)

    "Dissatisfied"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Educator in Houston, TX
    Former Employee - Educator in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at lululemon part-time

    Pros

    - sweaty pursuits card (card loaded monthly with funds for fitness classes, $125 for part time & $250 for full time)
    - 40-60% off product
    - team commission bonus is based on daily sales.
    - starting pay is about $11 per hour
    - benifts/investment options for full time employees
    - ability to transfer stores
    - no drug test
    - "vision & goals" setting session
    - fitness oriented, friendly, & like minded coworkers

    Cons

    - drawn out interview process
    - typically only hire people who have a background in fitness instruction/industry
    - anything less than 100% on your performance review disqualifies you for a raise
    - 30 minute lunch breaks for 8 HR shifts
    - inflexible with availability (commuters/students beware)
    - no overtime opportunities
    - mandatory to work weekends and holidays
    - Lots of negative feedback but no solutions for growth/improvement are provided
    - reoccurring problem of inaccurate checks, & the inability to negotiate back pay for hours worked
    - lack of transparency on employment status for seasonal hires, permanent contracts, promotions, and personal development
    - employees are held to a higher integrity than Mgmt
    - "FFI's" (aka being written up) is permanent on your record, you are only allowed 3 in your lululemon career before termination
    - "notes" are constantly kept about you by Mgmt, and not disclosed to you.
    - lots of "backroom chatter"/"below the line" gossip amongst coworkers
    - promotions, development, and prime shifts are given to employees based on favoritism/personality, not the quality of work ethic
    - if you do not subscribe to the "culture" you will find yourself missing out on opportunities within the company

    Advice to Management

    Please be direct in the ways your "educators" can make progress and move upwards, as well as what their status of hire is BEFORE their contract expires. When providing feedback for employees, be constructive and offer solutions to areas that need developement... rather than gossiping and disappearing into the office area. When holding your employees to their highest integrity, understand that we are holding you to the same standards. Set the example! I did not experience the positive culture that I heard so much about. Very disappointed.


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  5. Helpful (4)

    "retail will be retail.."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lululemon Educator in San Jose, CA
    Former Employee - Lululemon Educator in San Jose, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at lululemon part-time

    Pros

    The discount on very expensive active wear is great. and they encourage and pay for you to take fitness classes that are local to your store location.

    Cons

    The individual stores are mostly fun by younger college girls that lack management training. In our store this caused unnecessary cattiness and favoritism. They encourage you to write your goals and submit them, however if your goals don't align with climbing the companies ladder it is pretty clear that they become less interested in you.

    Advice to Management

    Try to live what you preach to your employees


  6. Helpful (2)

    "Key Leader"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Key Leader in New York, NY
    Current Employee - Key Leader in New York, NY
    Doesn't Recommend
    Neutral Outlook

    Pros

    Lululemon discount! Free classes! Work with fun unique people (overall). Seems wonderful at first.

    Cons

    Lack of hours for FT (maybe if you're lucky 25). No benefits, even as a FT employee they try to get away with under 30 hours so you don't need to be given them. Catty and immature environment. Gossipy and favoritism, even though they try to make it seem like this is everything they are not about. Weird cult-like subculture. People promoted based on favoritism and who can kiss up and be best friends with the manager - absolutely not based on merit, hard work, education, or experience. Too many people in manager positions who are a day out of college and have no ability to manage people or a business.

    Advice to Management

    Hire people who have proven track record on experience and what they are doing and leading a team. My advice would be not 25 year olds who go out and party every night and who actually spend time in the store.


  7. Helpful (1)

    "Fake Environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Key Leader in Sacramento, CA
    Former Employee - Key Leader in Sacramento, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at lululemon full-time (More than a year)

    Pros

    Healthy lifestyle environment. Good quality products. Nice to have a goal-setting team and support system. Surrounded by go-getters, and people that want to make a difference in the world. Endless advancement opportunities. Great health benefits. The morning meetings could be really uplifting and special.

    Cons

    Working nights and weekends gets old, fast. The script of 'educating' guests is so fake and obnoxious. Being expected to represent lululemon at ALL times, in the community. Being expected to attend events and workouts, off the clock, and resulting in being accused of 'lack of integrity' for the job if you don't. It all seems fun at first, like you are just going to mix your yoga obsession into your job, but it really is just the retail grind. The pay is low for the amount of responsibilities given. Definitely a clicky environment. The culture and values sound great, but aren't actually held up. It's just like any other corporate job - lots of politics.


  8. Helpful (2)

    "great in theory, lost on the SM of Vail CO"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Vail, CO
    Current Employee - Anonymous Employee in Vail, CO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at lululemon (Less than a year)

    Pros

    -amazing, awesome, incredible peers
    -money allotment for fitness every month
    -pretty good discounts ( makes it semi affordable)

    Cons

    fear based leadership from store manager. promotes based on favoritism or to make her leadership team appear "diverse." doesn't live in integrity by giving full time employees full time hours. you're lucky to get 20. if you then get other jobs in order to survive, she'll cut your hours more. health benefits? only to her "buddies" (guess what they don't like you). lululemon encourages "straight talk" but everybody is afraid to talk to her. the few that do are 'black listed'. unfortunately we've lost many good people because of this.

    Advice to Management

    care. actually care and have genuine relationships with your staff. it all comes across so fake

    "your actions speak so loudly, that I can not hear a thing you say"


  9. Helpful (5)

    "Great Benefits mediocre pay and Cult-like culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Key Leader in Burlingame, CA
    Former Employee - Key Leader in Burlingame, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    free gym membership and product testing

    Cons

    high school mentality, brain washing


  10. "This is the place"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Educator in Naperville, IL
    Former Employee - Educator in Naperville, IL
    Recommends
    Positive Outlook

    I worked at lululemon part-time

    Pros

    If you really love the culture of working out and can share the enthusiasm of that culture with your team mates and store guests then educating the public from this pulpit is the place

    Cons

    is it the man who makes the suit or the suit who makes the man? Being on the floor without the desire to move around in the company can be a drag

    Advice to Management

    Bring greater transparency to the real sourcing and production of products, all of them not just one or two, no need for any gap in knowledge anymore.


  11. Helpful (3)

    "educator/ key leader"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at lululemon full-time (Less than a year)

    Pros

    The discount is great- for new product employees aka "educators" receive 65-70% off new mercy and about 45-60% off sale items. The discount is fantastic- also the free workout classes at studios and the weekly pay out of up to $30.00 to take a workout class at a place of your choice.

    -super easy to become a manager- it doesn't take much education prior

    Cons

    -feels very cultish
    - pay is terrible
    -management is weird and will speak in conversation with adding quotes from the bag into the conversation- very weird


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