lululemon Employee Reviews about "work environment"
84% would recommend to a friend
(603 total reviews)
89% approve of CEO
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "Benefits are great and you only have to work 25 hours a week to be considered full time." (in 680 reviews)
- "The people are all great to work with and the company truly cares about your health" (in 516 reviews)
- "Great culture and emphasis on personal health with plenty of complementary classes in the store for self and the community." (in 357 reviews)
- "good pay and friendly here" (in 284 reviews)
- "Worked with a great team and the company really cares for you" (in 188 reviews)
- "Poor management : My director didn't know how to manage a team and the responsibilities required of her position." (in 232 reviews)
- "long hours and not very flexible with working hours" (in 184 reviews)
- "Managers and Assistant Mangers can be quite young... can create a clique like environment" (in 138 reviews)
- "Scheduling was always a joke they barely listen to your requests and find any reason not to let you take time off" (in 78 reviews)
- "holidays in retail, they can be cheap and blame it on lack of store budget," (in 71 reviews)
Ratings by Demographics
This rating reflects the overall rating of lululemon and is not affected by filters.
Found 603 of over 8K reviews
Updated Nov 30, 2023
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Reviews about "work environment"Return to all Reviews
- 4.0Oct 14, 2021Key LeaderCurrent Employee
Great work environment and foundational for those looking forward to career in retail
No Cons, lululemon has there own culture, you love it or you don’t
- 4.0May 19, 2017EducatorCurrent Employee, less than 1 year
Excellent fitness benefits that get you out in the community Ability to work/pick up shifts at all of the stores in NYC to pick up extra hours Very motivating and friendly work environment
Not very diverse staff (very white and privileged) Very competitive work environment as most coworkers are type A and always watching how everyone is performing Retail can be exhausting standing on your feet for hours at a time
- 3.0May 19, 2023EducatorFormer Employee, less than 1 yearMacau
Good employee discounts, I guess. Great bonuses when reaching certain sales goals, and we had some sweat benefits we could use on a gym, yoga classes or other sports/activities. The concept and values of the company are actually really great when you first hear about them.
Although it wasn't on my contract, and never verbally said to me before signing (even though I ask twice during my interviews), they made me learn Mandarin lol. By myself. 'You can install an app that teaches you' ... I'm a foreign here, I'm fluent in 3 other languages, but I told them from the start that I can't speak Cantonese or Mandarin, and they still hired me. Two weeks after I started they informed me I would have a mandarin test by the end OF THE MONTH lol. Cult-like behaviour. That's as honest as honest gets. Some people make working there their whole personality and it becomes an impossible environment to work at. You're literally selling leggings, calm down. Oh, and training was too intense. It's a retail job, but it looks like you're joining a new religion. They never tell us we HAVE TO wear only lululemon, BUT we are strictly prohibited to have other logos showing. But obviously they don't provide us with clothes. So I ended up spending money I didn't have, so I could go to work.. Even having the employee discount, it was awfully expensive. This was possibly a thing only at my store, but.. Schedules are supposed to rotate, and yet I was stuck on night shift for a month. Just unbearable. Maybe this comes with the Chinese retail culture, because some customers here enjoy that personalised shopping experience, and being pampered. It gives off a luxury vibe. But our manager literally made us shadow guests around the store, to the point some of them would leave. I personally hate it when people do that to me, so I tried not to suffocate my guests, and give them space to look at items by themselves. Stay close enough to step in if they looked confused or like they needed assistance. I was told off a lot of times for doing that, for giving guests some space. Ridiculous. Lastly, the brand loves to greenwash, and as a sustainable fashion designer I couldn't stand for it. That's just a personal ethical thing, but I thought I should mention it.
- 2.0Feb 10, 2020Anonymous EmployeeCurrent Employee, more than 8 years
Benefits -Good offering of stock share, 401k, health insurance, discount on products, monthly stipends for fitness classes and fair bonus structure at the managerial level Community involvement- depending on the store and manager paid time to workout and mingle in the fitness community and often discounted prices for classes at fitness studios. Good way to get your foot in the door to the fitness world. Discount on product for men in your life and sometimes a fun work environment and personal development opportunities Maternity leave plan after 2 years or longer in role is paid for time off on top of FMLA
It’s retail. Some managers and employees treat the job like they are changing the world and run it like a 9-5 career. When they are selling pricy workout wear. It’s no different than any other retailer. The culture can be a little eye roll ridiculous at times. Border line cult like. Young employee base can be immature and click like. Playing games and such at staff meetings feels more like middle school camp. Going out together and non required but highly encouraged team events. Managers in their 20s/low 30s don’t have life and career experience to understand what “work life balance” is and make it a challenge for employees to work around kids and family and 2nd job schedules. Current policy requires Very little grace and understanding in schedule requests of employees by managers and vacation policy is ridiculous unpredictable Managerial level rolls could be more flexible for remote work for administration work and work from home for administrative duties and less floor shifts. No paid sick time of sick time off. Must work when sick or get written up. Same with grace period on running late or when unplanned issues occur - sick kid, flat tire, traffic. If you drop down from a manager or like rolls to educator they greatly reduce your pay despite time in roll. Same when moving from a higher pay class area (California) to somewhere with lower cost of living. Educator (regular employee) bonus structure and pay is border line poverty and most employees have second jobs or bank rolled by someone else. It is not a living wage. Long shifts for the sake of long shifts.
- 4.0Mar 23, 2023Assistant Manager OperationsCurrent Employee, more than 5 years
Discounts on product, the sweaty pursuits for community classes or studio monthly dues. Staff rewards given by managers. Teams are supportive and create lasting friendships. IDEA and inclusivity creates a safer work environment You have a million ways to personally grow and develop through company provided coaching.
Inconsistent business management with coming from senior management. There is limited internal growth opportunity. The workload is high for retail managers or key leaders and base pay does not reflect the high expectations of performance. Inconsistent bonus structure that relies on store performance.
- 3.0Mar 22, 2023Project ManagerFormer Contractor
Great mission with an exciting collection of initiatives to work on. Generally very good environment and people to work with when well equipped leadership was in charge.
In Marketing Technology there was a director that created a toxic work environment that was shameful, destructive and divisive.
- 5.0Jan 13, 2014Retail EducatorCurrent Employee, less than 1 yearLexington-Fayette, KY
Family environment, great training, fast growth, constant education, positive environment, free fitness classes, drive to be healthy and live a balanced life, while no peer pressure or negativity towards those who are not as active in the fitness world. Group of individuals that were hired for like mindedness towards healthy lifestyles that creates a wonderful work environment.
Sometimes lack of communication sometimes makes you feel out of the loop with the rest of the team because of only being part time