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lululemon

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lululemon Employee Reviews about "work environment"

4.3

84% would recommend to a friend

(603 total reviews)

CEO Calvin McDonald

Calvin McDonald

89% approve of CEO

Ratings by category

4.3

Culture & Values

4.2

Diversity & Inclusion

4.2

Compensation and Benefits

4.0

Work/Life Balance

3.8

Career Opportunities

3.8

Senior Management

Ratings distribution

5 stars

51%

4 stars

29%

3 stars

12%

2 stars

5%

1 star

3%

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Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
  • "Benefits are great and you only have to work 25 hours a week to be considered full time.(in 680 reviews)
  • "The people are all great to work with and the company truly cares about your health(in 516 reviews)
  • "Great culture and emphasis on personal health with plenty of complementary classes in the store for self and the community.(in 357 reviews)
  • "good pay and friendly here(in 284 reviews)
  • "Worked with a great team and the company really cares for you(in 188 reviews)
Cons
  • "Poor management : My director didn't know how to manage a team and the responsibilities required of her position.(in 232 reviews)
  • "long hours and not very flexible with working hours(in 184 reviews)
  • "Managers and Assistant Mangers can be quite young... can create a clique like environment(in 138 reviews)
  • "Scheduling was always a joke they barely listen to your requests and find any reason not to let you take time off(in 78 reviews)
  • "holidays in retail, they can be cheap and blame it on lack of store budget,(in 71 reviews)

Ratings by Demographics

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Found 603 of over 8K reviews

Updated Nov 30, 2023

Reviews about "work environment"

Return to all Reviews
603
    1. 4.0
      Oct 14, 2021
      Key Leader
      Current Employee
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great work environment and foundational for those looking forward to career in retail

      Cons

      No Cons, lululemon has there own culture, you love it or you don’t

      1. 5.0
        Apr 12, 2021
        Educator
        Current Employee
        Recommend
        CEO Approval
        Business Outlook

        Pros

        Positive and energetic work environment

        Cons

        Working retail can be exhausting

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        1. 4.0
          May 19, 2017
          Educator
          Current Employee, less than 1 year
          Recommend
          CEO Approval
          Business Outlook

          Pros

          Excellent fitness benefits that get you out in the community Ability to work/pick up shifts at all of the stores in NYC to pick up extra hours Very motivating and friendly work environment

          Cons

          Not very diverse staff (very white and privileged) Very competitive work environment as most coworkers are type A and always watching how everyone is performing Retail can be exhausting standing on your feet for hours at a time

          1. 5.0
            Jun 5, 2022
            Educator
            Former Employee
            Recommend
            CEO Approval
            Business Outlook

            Pros

            Great Work environment and coworkers

            Cons

            Not really any cons to say

            1. 3.0
              May 19, 2023
              Educator
              Former Employee, less than 1 year
              Macau
              Recommend
              CEO Approval
              Business Outlook

              Pros

              Good employee discounts, I guess. Great bonuses when reaching certain sales goals, and we had some sweat benefits we could use on a gym, yoga classes or other sports/activities. The concept and values of the company are actually really great when you first hear about them.

              Cons

              Although it wasn't on my contract, and never verbally said to me before signing (even though I ask twice during my interviews), they made me learn Mandarin lol. By myself. 'You can install an app that teaches you' ... I'm a foreign here, I'm fluent in 3 other languages, but I told them from the start that I can't speak Cantonese or Mandarin, and they still hired me. Two weeks after I started they informed me I would have a mandarin test by the end OF THE MONTH lol. Cult-like behaviour. That's as honest as honest gets. Some people make working there their whole personality and it becomes an impossible environment to work at. You're literally selling leggings, calm down. Oh, and training was too intense. It's a retail job, but it looks like you're joining a new religion. They never tell us we HAVE TO wear only lululemon, BUT we are strictly prohibited to have other logos showing. But obviously they don't provide us with clothes. So I ended up spending money I didn't have, so I could go to work.. Even having the employee discount, it was awfully expensive. This was possibly a thing only at my store, but.. Schedules are supposed to rotate, and yet I was stuck on night shift for a month. Just unbearable. Maybe this comes with the Chinese retail culture, because some customers here enjoy that personalised shopping experience, and being pampered. It gives off a luxury vibe. But our manager literally made us shadow guests around the store, to the point some of them would leave. I personally hate it when people do that to me, so I tried not to suffocate my guests, and give them space to look at items by themselves. Stay close enough to step in if they looked confused or like they needed assistance. I was told off a lot of times for doing that, for giving guests some space. Ridiculous. Lastly, the brand loves to greenwash, and as a sustainable fashion designer I couldn't stand for it. That's just a personal ethical thing, but I thought I should mention it.

              1. 2.0
                Feb 10, 2020
                Anonymous Employee
                Current Employee, more than 8 years
                Recommend
                CEO Approval
                Business Outlook

                Pros

                Benefits -Good offering of stock share, 401k, health insurance, discount on products, monthly stipends for fitness classes and fair bonus structure at the managerial level Community involvement- depending on the store and manager paid time to workout and mingle in the fitness community and often discounted prices for classes at fitness studios. Good way to get your foot in the door to the fitness world. Discount on product for men in your life and sometimes a fun work environment and personal development opportunities Maternity leave plan after 2 years or longer in role is paid for time off on top of FMLA

                Cons

                It’s retail. Some managers and employees treat the job like they are changing the world and run it like a 9-5 career. When they are selling pricy workout wear. It’s no different than any other retailer. The culture can be a little eye roll ridiculous at times. Border line cult like. Young employee base can be immature and click like. Playing games and such at staff meetings feels more like middle school camp. Going out together and non required but highly encouraged team events. Managers in their 20s/low 30s don’t have life and career experience to understand what “work life balance” is and make it a challenge for employees to work around kids and family and 2nd job schedules. Current policy requires Very little grace and understanding in schedule requests of employees by managers and vacation policy is ridiculous unpredictable Managerial level rolls could be more flexible for remote work for administration work and work from home for administrative duties and less floor shifts. No paid sick time of sick time off. Must work when sick or get written up. Same with grace period on running late or when unplanned issues occur - sick kid, flat tire, traffic. If you drop down from a manager or like rolls to educator they greatly reduce your pay despite time in roll. Same when moving from a higher pay class area (California) to somewhere with lower cost of living. Educator (regular employee) bonus structure and pay is border line poverty and most employees have second jobs or bank rolled by someone else. It is not a living wage. Long shifts for the sake of long shifts.

                1. 5.0
                  Feb 2, 2021
                  Educator
                  Current Employee, more than 1 year
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  This is the best work environment to work in I recommend to everyone to work at Lululemon.

                  Cons

                  I truly dont have any

                  1. 4.0
                    Mar 23, 2023
                    Assistant Manager Operations
                    Current Employee, more than 5 years
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    Discounts on product, the sweaty pursuits for community classes or studio monthly dues. Staff rewards given by managers. Teams are supportive and create lasting friendships. IDEA and inclusivity creates a safer work environment You have a million ways to personally grow and develop through company provided coaching.

                    Cons

                    Inconsistent business management with coming from senior management. There is limited internal growth opportunity. The workload is high for retail managers or key leaders and base pay does not reflect the high expectations of performance. Inconsistent bonus structure that relies on store performance.

                    1. 3.0
                      Mar 22, 2023
                      Project Manager
                      Former Contractor
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      Great mission with an exciting collection of initiatives to work on. Generally very good environment and people to work with when well equipped leadership was in charge.

                      Cons

                      In Marketing Technology there was a director that created a toxic work environment that was shameful, destructive and divisive.

                      1. 5.0
                        Jan 13, 2014
                        Retail Educator
                        Current Employee, less than 1 year
                        Lexington-Fayette, KY
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        Family environment, great training, fast growth, constant education, positive environment, free fitness classes, drive to be healthy and live a balanced life, while no peer pressure or negativity towards those who are not as active in the fitness world. Group of individuals that were hired for like mindedness towards healthy lifestyles that creates a wonderful work environment.

                        Cons

                        Sometimes lack of communication sometimes makes you feel out of the loop with the rest of the team because of only being part time

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                      3
                      1 Comment

                      Worker IN Tech

                      Listened to the debate tonight. Imagine going to an interview and behaving that way. Criticizing the other candidates, trying to find fault in other candidates and interrupting the hiring manager. Would that work???

                      1
                      1 Comment

                      Engineer 3

                      Spending over two years in company Java backend, worked on migration project monolithic to Microservices. Financial crisis paused the project, Forced to work on Older tech EJb for a year. Good at Spring Boot, Microservices, and Angular before joining here, now having less confidence due to this Getting 26 LPA, I am searching for jobs again due crisis in company. Considering the current job market, I need your valuable input on the feasibility of securing new position with same or higher pay.

                      1
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