nSphere Reviews | Glassdoor

nSphere Reviews

11 reviews

Filter

Filter

Full-timePart-time

3.0
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Panos Bethanis
8 Ratings

11 Employee Reviews

Sort: PopularRatingDate

  1. "Good team, smart people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at nSphere full-time

    Pros

    If you succeed you will get more responsibility regardless of your pedigree. No tolerance for people who don't pull their weight

    Cons

    This is not a place to float by, if you don't work hard you won't survive here.

    Advice to Management

    Team building and open communication are key


  2. "Good Business Idea, but Questionable Middle Management Practices"

    StarStarStarStarStar
    Former Employee - Customer Service in Boston, MA
    Former Employee - Customer Service in Boston, MA

    I worked at nSphere full-time (Less than a year)

    Pros

    I worked at nSphere during a transitional period where there was a lot of growth, and opportunity. It was exciting, but with that transition came a number of issues.

    Cons

    My biggest gripe with my experience at nSphere is that I reported to two managers simultaneously, and they never communicated with each other when assigning tasks. This led to some serious conflicts, because managers may be prone to saying "Just do it" over objections from their subordinates.

    Advice to Management

    Ensure that every employee has clarity over whom to report to, and what functions they must perform. Ambiguity is the enemy of efficiency.

  3. "Great learning experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations in Boston, MA
    Current Employee - Operations in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at nSphere full-time (More than 3 years)

    Pros

    I became a manager in months. I was a part of several upper management meetings and learned holistically about business strategies. Hard work pays off regarding position promotion. Diverse employees. Surrounded by smart peers.

    Cons

    Low pay. I felt like my position was always at risk. Changing strategies. Bad benefits and no bonuses.


  4. "How the other half lives (in the start up world)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Boston, MA
    Current Employee - Sales in Boston, MA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at nSphere full-time (More than a year)

    Pros

    All the good perks of a start up - Amazing opportunity to define your role within company. Great culture early on, equity, options. Solid vision, product roadmap, young eager talent. Surprisingly good middle management. Two or three sales allstars to learn from as leaders.

    Cons

    All the dangers of a start up. But you assume this risk when you sign up. Poor market timing, inconsistent pay,

    Poorly planned acquisitions and money mismanagement = questionable executive team.

    Advice to Management

    This is the story of 95% of the start ups. the ones you don't hear about, or the ones that get a solid summer's worth of great PR coverage.

    One piece of advice to Executive management - Burnrate. learn it.


  5. Helpful (1)

    "Dishonest practices encouraged by senior management."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Boston, MA
    Former Employee - Sales in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at nSphere full-time (More than a year)

    Pros

    - Start-up mentality
    - Some good people work there, but often leave shortly afterwards
    - Good place to meet smart peers

    Cons

    - Encouraged to over-promise to potential clients and, when results are not met, to box out client
    - Long hours and unrealistic expectations about call volume and sales figures, which leads to the above pressure from management
    - Focus is on new client acquisition and not keeping current clients
    - Individuals are promoted into management roles based on success in their current role versus signs of being a good manager

    Final con: I ended up in a situation like Boiler Room where I knowingly sold to a client who had to use his/her last amount of money to pay for our services. I felt terribly guilty doing so. A month later, he was out of money and needed a refund or he would need to shut down his company. I was told repeatedly that his money would not be refunded and had to relay this to a heartbroken client. I eventually put my neck on the line and fought for a refund from a manager I trust and got it. I put my two weeks in after giving the news to the client. It became a moral dilemma just to go to work every day.

    Advice to Management

    Shut down. Seriously. You were DirectoryM and are now nSphere. It isn't working and the same senior management are in seat. Either shakedown from the top and start over or shut down.


  6. Helpful (1)

    "Very clever dishonorable people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Development in Boston, MA
    Former Employee - Business Development in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at nSphere full-time (More than a year)

    Pros

    -Made great connections
    -Lots of mentors if you register as worth grooming
    -Great "first sales job"

    Cons

    -Abysmal pay
    -Workhorse mentality expected while grunt work punished
    -Management is not honest with employees or partners
    -Questionable business practices

    Advice to Management

    Be honest, and don't commit to things you can't or won't do. Stop hiring sales and start hiring people to manage the accounts sales brings in.


  7. "An incubator for business acumen"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Development in Boston, MA
    Current Employee - Business Development in Boston, MA
    Recommends
    Approves of CEO

    Pros

    -Constantly pushed to grow
    -Able to make visible impact on company growth and strategies
    -Senior management are are all eager to mentor and grow you professionally
    -On the cutting edge of tech trends
    -Don't discriminate on age (both young and old welcome)
    -Management and culture is like a family more than hierarchy

    Cons

    -Pay is not high for short term, but that is because pay off is for long term
    -Not many women in senior positions
    -Turnover high
    -Culture promotes long hours

    Advice to Management

    Allow that all departments are intelligent enough to comprehend strategies. Also, if you say something will happen or certain objectives are the primary focus, do not expect sudden changes to have positive feedback without a heads up.

  8. "Very bad experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lead Developer In the Data Intake and Processing Team in Belgrade (Serbia)
    Former Employee - Lead Developer In the Data Intake and Processing Team in Belgrade (Serbia)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at nSphere full-time (Less than a year)

    Pros

    We had a semi-decent technology stack at that time, learned a bit while working there. The local team was made of some decent and friendly people, and we created our own healthy atmosphere for work.

    Cons

    Basically, they never paid at least two late paychecks to their outsourced office in Belgrade. Using the loophole in the local legislative to fold the company overnight, and stood up more than 20 workers in Belgrade for those paychecks.
    At the time of closing the company they gave some vague promises, but in the end never called back or did anything to amend the situation.


  9. Helpful (1)

    "Nice idea, but bad organization"

    StarStarStarStarStar
    Former Employee - Android Developer in Belgrade (Serbia)
    Former Employee - Android Developer in Belgrade (Serbia)

    I worked at nSphere full-time (Less than a year)

    Pros

    - Flexible working hours
    - Good atmosphere

    Cons

    - Bad managment
    - A bit crmaped office

    Advice to Management

    - Better communication needed


  10. "Interesting"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at nSphere part-time (More than a year)

    Pros

    Very open to flexible schedules and new ideas.

    Cons

    Culture encourages very long hours and there is not much management.


Showing 11 of 12 reviews
Reset Filters