naviHealth Care Coordinator Reviews | Glassdoor

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naviHealth Care Coordinator Reviews

Updated May 3, 2019

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Found 24 reviews

2.1
StarStarStarStarStar
Rating TrendsRating Trends
15%
Recommend to a Friend
99%
Approve of CEO
naviHealth CEO Clay Richards
Clay Richards
15 Ratings
  1. Helpful (6)

    "Love this job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Care Coordinator in Pittsburgh, PA
    Recommends
    Positive Outlook

    I have been working at naviHealth full-time for more than a year

    Pros

    Respectful, listens to our concerns and needs.

    Cons

    It takes time initially to learn work life balance when your office is at home

    naviHealth2016-07-30

    naviHealth Response

    June 28, 2017Human Resources Generalist

    Thanks so much for your positive feedback! We love that you feel respected here.

  2. Helpful (1)

    "Be careful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Care Coordinator 
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at naviHealth full-time

    Pros

    Helping others is very rewarding

    Cons

    Navihealth, though a great concept and mission, fails to truly care about or support lower tiered employees. The growth of the company and its successes are a product of the hard work and commitment, often 12-18 hours a day, of the front line SICC or ICC coordinators, and they are the first over looked and dismissed. work load and expectations are insane. A pat on the back and some kind words may be shared but actual...

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    Advice to Management

    Listen to your staff. They are screaming to be heard

    naviHealth2019-02-27
  3. Helpful (2)

    "Future Employees Beware"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Care Coordinator 
    Doesn't Recommend

    I worked at naviHealth full-time for more than a year

    Pros

    Work from home , great working with facilities and IDT's who really wanted the best for our mutual patients

    Cons

    Unruly 60 hour work weeks, intense administrative pressures to expand patient census despite 12 hour days, they don't care at all about work/life balance because you have none, recent pending class action law suit spanning several states about all said above, I would have a substantial case but barely passed the time of limitations

    naviHealth2019-03-02
  4. Helpful (5)

    "Not Good At Keeping Their Word"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Care Coordinator in Pittsburgh, PA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at naviHealth full-time for more than a year

    Pros

    The mission of Navigating patients through their rehab process is Admirable.

    Cons

    The have offers to myself as well as other employees and backed out of the offer. Also, it seem as if only a chosen few get promoted.

    naviHealth2016-12-23
  5. Helpful (5)

    "Care Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - RN Care Coordinator in Pittsburgh, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at naviHealth full-time for more than a year

    Pros

    There are so many things that are pro. Patient engagement is a primary focus. Work from home primarily. Flexible working schedule with extremely limited holidays or weekends to work. Ongoing performance reviews to allow you to grow professionally in an encouraging environment. Ongoing training and unlimited amount of extremely knowledgable colleagues to use as resources. Management that listens to and encourages staff...

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    Cons

    There are a few people within the company that continue to encourage negativism and are overall disgruntled by the lack of receiving any type of promotion. They continue to choose to be negative instead of putting that energy towards something positive and to take a look at why they weren't promoted. They may find the answer to the why by looking into a mirror. All jobs have days where you feel overwhelmed, but how you...

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    Advice to Management

    Continue to do what you are doing. Change is inevitable and provides employees the chance to grow. I see the difference you are making daily in both the faces of my patients and my awesome team. For that....THANK YOU!

    naviHealth2016-05-17
  6. Helpful (4)

    "Embrace diversity more. Diversity without inclusion is pointless."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Care Coordinator 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at naviHealth full-time for more than a year

    Pros

    Work from home. Management is getting better and cares about employees input. Management changes that may have been necessary for the better of the company.

    Cons

    Need more diversity and inclusion. Otherwise improving and making great decisions and listening to their employees.

    Advice to Management

    Need more diversity and inclusion. There are diverse organizations to tap into to find more diverse professionals who have the skill set and soft skills to get the job done.

    naviHealth2016-05-02
  7. Helpful (2)

    "Care Coordinator HighMark/Gateway Pittsburgh"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Care Coordinator in Pittsburgh, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at naviHealth full-time for less than a year

    Pros

    Healthcare reform in the making! Very exciting to be a part of change and the mission of this organization. I have never worked for a company that has so many high performing and helpful professionals. I have never felt unsupported from the CEO down. This is a challenging position and there is high expectation for performance which is why it is such a success

    Cons

    The few people that have been negative and quite frankly cowardly by posting such specific negative comments on this site. I say cowardly because they choose to hide behind an anonymous rant instead of going to the right people internally or just flat out resigning. We have many many talented and intelligent people that work for Navihealth. The choices are made to keep folks and promote or let them go. Those reasons...

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    Advice to Management

    Stand strong in what you are doing. You keep fair and consistent. You are always going to have someone who will not be happy. You have enough that are happy to keep things very successful.

    naviHealth2016-04-30
  8. Helpful (1)

    "Love, Love, Love this company!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - RN Care Coordinator in Pittsburgh, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at naviHealth full-time for more than a year

    Pros

    Very innovative company that is leading the path to PAC reform. It is the only company that I have worked for where you feel valued as an employee. We had a lot of growing pains in the beginning, but managers always seemed to try and find better ways of changing things to make them better.

    Cons

    The few negative people in the company that never seems to be happy. The majority are happy, positive, enthusiastic, caring, and excellent team work and collaboration. Never worked for a company where your colleagues and managers seem to genuinely care.

    Advice to Management

    Try to ignore the negative people and maybe they will go away!

    naviHealth2016-04-30
  9. Helpful (1)

    "Care Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - RN Care Coordinator in Pittsburgh, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at naviHealth full-time

    Pros

    You have the ability to make a difference, decrease readmissions, get patients to the right place at the right time with use of excellent computerized data, utilize your professional knowledge, manage your time as fits your job and the facility you work with. The ability to inform patients and families of what they can expect in post acute care situations, assist in helping them make decisions, obtain assistance from...

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    Cons

    I have seen some comments on this site that are negative, but that has not been my experience. There is a lot of documentation and an expectation that you utilize your knowledge base, but they hire medical professionals...so you would expect people working at the top of their game, knowledgeable regarding what needs to be documented and why, and smart enough to assist in making decisions. If anyone says there downsides,...

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    Advice to Management

    Keep on moving up! naviHealth has had enormous growth and looking forward to continue growth. There is no company growing this well and they are smart enough to not grow too fast.

    naviHealth2016-04-27
  10. Helpful (1)

    "Finally an organization in Healthcare that asks, listens and values their staff's input"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Care Coordinator in Pittsburgh, PA
    Recommends
    Positive Outlook

    I have been working at naviHealth full-time for more than a year

    Pros

    Management wants to hear your thoughts and suggestions and they listen! Excellent team work, great work schedule, excellent support from the organization, having that feeling everyday that you know you are making a difference in a patient's life and that you are playing a part in the evolution of the future of healthcare, great benefits, having that feeling everyday of actually being excited and looking forward to beginning...

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    Cons

    Nothing is a con when you have a job that others dream of having.

    Advice to Management

    Keep up the Good Work and continue to support your employees the way you do!

    naviHealth2016-04-28
Found 24 reviews