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Found 1481 reviews

3.2
StarStarStarStarStar
Rating TrendsRating Trends
47%
Recommend to a Friend
51%
Approve of CEO
next CEO Simon Wolfson
Simon Wolfson
390 Ratings
Pros
Cons
More Pros and Cons
  1. Customer service telephony advisor

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Leicester, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at next full-time for more than 2 years

    Pros

    Best place to work at is next plc as a telephone advisor

    Cons

    None I can't fault any

    Advice to Management

    Keep providing help and support more so then normally done

  2. Sales Consultant Experience

    StarStarStarStarStar
      Former Employee - Anonymous Employee 

      I worked at next part-time

      Pros

      Nice stores and friendly staff

      Cons

      Management are strict, not flexible, pay isn't good

    • No training or support

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Womenswear Sales Assistant in Washington, DC
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I worked at next part-time for more than a year

      Pros

      Staff get a 25% discount, so maybe worth it if you want to buy a sofa from them (or just wait for a sale)

      Cons

      Little to no training or support from management, on my second week I was the most trained person on womenswear in a large store. At this point my computer account wasn't activated to process returns and there was not manager to be seen. Pays their staff the minimum wage, which they are expected to make up with incentivised goals- such as collecting parcels from the parcel room in under 2 minutes (including the older...

      Show More

      Advice to Management

      Do better. Train your staff, pay them the living wage and treat them will overall less contempt- they will work harder and stay.

    • Sales Consultant

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Doesn't Recommend
      Neutral Outlook

      I worked at next part-time

      Pros

      Great Range of products Discount of 25% on clothing Additional hours at Christmas Undertook some management tasks Access to sale stock first Ability to get promoted or move branch

      Cons

      Very control heavy - overly so Often management focus on smaller non material items In some stores lack of management skills - e.g. ensuring roster and pay aligned if asked to stay on past shift Small contracts of 4 hours often

      Advice to Management

      Treat staff with better respect

    • Helpful (1)

      excellent

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Doesn't Recommend
      Positive Outlook

      I worked at next

      Pros

      Great team, smart people. Not too many deadlines. Good culture.

      Cons

      Commute, no where close to any pulic transport. I h as to ommutw 3 hours everyday to get to work .

      Advice to Management

      Kexcellent work. Looking forward to the next year. Good progress so far.

    • Accounting

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      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Bookkeeper in Tampa, FL
      Recommends
      Positive Outlook

      I worked at next

      Pros

      Great support would love to go back but I moved to another part of the United States. It was a fun yet get the job done type environment.

      Cons

      None. I enjoyed my position and the company management. Everyone was supportive and had an open door policy. I hope to return eventually.

      Advice to Management

      None

    • working with people who have special needs

      StarStarStarStarStar
      • Culture & Values
      Current Employee - Direct Care Worker in New York, NY

      I have been working at next for more than 2 years

      Pros

      work with challenging clients in all over new York city.

      Cons

      lack off work in field

    • Helpful (2)

      Unfair distribution of work, unfair treatment of staff- some managers were quick to get you in trouble for things

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Doesn't Recommend

      I worked at next

      Pros

      Meeting new people, gaining customer service experience and teamwork experience which helps when applying for future jobs where good communication, teamwork etc are necessary

      Cons

      Unfair distribution of work, unfair treatment of staff- some managers were quick to get you in trouble for things they themselves were in fact doing.

    • good at univeristy

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Recommends

      I have been working at next part-time

      Pros

      good managers, decent pay and flexible work hours

      Cons

      sale days are long and busy

      Advice to Management

      increase staff

    • Next

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Sales Assistant in Glasgow, Scotland
      Recommends
      Neutral Outlook
      Disapproves of CEO

      I have been working at next part-time for more than 4 years

      Pros

      Great training Employee perks such as 75% off uniform with a generous allowance Supportive team Consistent training

      Cons

      - No career progression

    Found 1481 reviews