o2 Reviews | Glassdoor

o2 Reviews

Updated June 9, 2017
20 reviews

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Full-time Part-time

3.7
Star Star Star Star Star
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o2 President & Ceo Garrett Schuster
Garrett Schuster
6 Ratings

20 Employee Reviews

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  1. "O2 DSR"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Freedom of work hours. Meet lots of different people.

    Cons

    Experience all weather conditions during work hours.


  2. "Front desk"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Able to interact with many different types of people

    Cons

    The pay is very low

  3. "Great staff poor management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Sales Advisor in Uxbridge, England (UK)
    Former Employee - Senior Sales Advisor in Uxbridge, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at o2 full-time (More than 8 years)

    Pros

    Good work atmosphere depending on which store, decent perks for employee tariffs, comfortable uniform, lots of training. Uxbridge has nice regulars too.

    Cons

    poor management. I was there for 8 years and had 6 different managers during that time. The last one being the one who managed staff out the company then left within 2 years himself. When you speak to the higher ups, the support isn't really there. The staff are expected to hit difficult yet achievable targets with little reward when achieved. The company really wants to get the most from you with little given back. You get no recongnition for spotting or stopping fraudsters who cost the company millions.

    Advice to Management

    Listen to your front of line staff, they are the ones who are in the thick of it. Dealing with issues and complaints. All you do is look at statistics on a screen and plan things from there. There should be a retail store rep who goes to sl and asl meetings to speak on behalf of advisors.


  4. "Great company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Slough, Berkshire, South East England, England (UK)
    Former Employee - Anonymous Employee in Slough, Berkshire, South East England, England (UK)
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at o2 full-time (More than 5 years)

    Pros

    Friendly, great people, excellent potential for career growth.

    Cons

    Salaries are lower than the market

    Advice to Management

    More aggressive bonus schemes and incentives.


  5. "Good flexibility"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at o2 part-time (More than 5 years)

    Pros

    Good benefit scheme
    Great flexible working
    Smart people

    Cons

    Overly process driven
    Highly political
    Difficult to progress
    Constant re-orgs lead to instability
    Poor management

    Advice to Management

    Better career development opportunities needed


  6. "Good company culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dubai (United Arab Emirates)
    Current Employee - Anonymous Employee in Dubai (United Arab Emirates)
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Internal Communication
    Salary is good

    Cons

    Grow pains, no sharing, no commission


  7. "Relaxed and untaxing"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at o2 part-time

    Pros

    People
    Not stressful
    Flexible for student
    Money is above average for student
    Discount on phone contract

    Cons

    Bonus is based on contract hours and does not consider bonus
    Sales targets are difficult through quiet periods

    Advice to Management

    n/a

  8. "O2"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at o2 full-time

    Pros

    Friendly atmosphere to work in

    Cons

    Can be difficult with some customers


  9. "Csa"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Leeds, England (UK)
    Former Employee - Anonymous Employee in Leeds, England (UK)

    Pros

    Working environment. Colleagues where friendly!

    Cons

    Improve communication with staff from senior management.


  10. "Working at Telefonica O2"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Slough, Berkshire, South East England, England (UK)
    Current Employee - Manager in Slough, Berkshire, South East England, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at o2 full-time (More than a year)

    Pros

    Quite simply the best company I have ever worked for, and I'm a cynic. They talk about equality and they practise it too, They treat you as a self-motivated adult. There's a lot of trust, charity and goodwill. Great to be part of a dynamic and enthusiastic team. I never wake up and feel disinclined to go - I'm really impressed and would not consider leaving.

    Cons

    It's in Slough. Internal systems and procedures can be a little frustrating sometimes. Nothing you can't work around mind.

    Advice to Management

    Change the systems, Keep the ethos.


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