pMD Reviews

Updated Feb 24, 2021

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5.0
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pMD CEO Philippe d’Offay
Philippe d’Offay
112 Ratings
Pros
Cons
  • "The fast-paced environment requires you to grow and adjust just as quickly(in 9 reviews)

  • "It’s not a 9-5 job because of the travel and challenging nature of the work, but it’s highly rewarding and interesting if you can keep up(in 8 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. COVID-19

    "Awesome growth, awesome people!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Director of Engineering in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at pMD full-time for more than 8 years

    Pros

    pMD's got a great mission, that makes you feel good that what you do matters. While being here over the years, the company proves time and time again that it really cares about people. It's not just about the doctors, or just the patients, but everyone - including it's employees that make the magic happen. The DNA of pMD consists of just awesome personalities who are willing to go above and beyond to help each other out. It's amazing how, even folks hired during the pandemic, working completely remotely, feels like family. The pMD culture is so inclusive, it's a great environment to work at and nurture a career. The growth opportunities are limitless, as I've witness firsthand myself over the years. This is not an exaggeration as I started as a Level 1 engineer and rose up the be a Director of my own team. We strive to mentor everyone into a future leader and take pride in watching others succeed.

    Cons

    It's a fast paced, high activity company that might not be suited to everyone, like someone who wants to clock in and out of work each day. pMD is constantly vigilant in maintaining a good work life balance, but Healthcare doesn't sleep, and we are in that space.

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  2. "A place that fosters professional growth and a supportive team environment"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - A Senior Role in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at pMD full-time for more than 5 years

    Pros

    pMD is truly a great place work. Benefits and perks are really good and align with my personal and family's needs. In terms of the work environment and professional growth, the whole team, plus your mentors and managers, are all so invested in your success from day 1. There is always a path to the career you're trying to achieve and managers are transparent with an open-door policy. It's an extremely supportive environment. There are no egos here and no matter what your title/role/tenure, everyone treats each other respectfully and as if we're all one team striving towards one goal: improving health care. pMD's new-hire onboarding process is built to ramp you up quickly and get to know every aspect of the company, product, and team at a rapid pace so you can hit the ground running and feel like you're a part of the team from day one. We do a lot of fun activities as a team that are official and unofficial team events (happy hours, dinners, special events etc), it's always a good time. We also travel onsite to meet with customers face-to-face, so if you like to travel and see new cities, definitely the job for you!

    Cons

    I wouldn't call this a con so much as an FYI - we're a heavily customer-facing company with a strong relationship with all of our customers. Because of this, we make every effort to make their experience top-notch and nothing less. This means often participating in support rotations, traveling onsite, etc. Some days it feels like a round-the-clock job but it's extremely gratifying and everyone on the team bonds over this. So if you're not committed to putting the customer first, this may not be the company for you. We love our customers and what they do for their patients and health care, so in turn, we're directly helping them to make a positive impact!

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  3. "Dedicated team with great company culture!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Operations Coordinator in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at pMD full-time for less than a year

    Pros

    I am a newer hire to the team and I feel extremely grateful to have joined at seemingly just the right time. The company is experiencing exponential growth and it's easy to see why. My coworkers are intelligent, hard working, and some of the most welcoming people I've had the pleasure to work with. The work itself is very fulfilling, continuing to contribute in the healthcare field to help providers give the best possible care to their patients. This company cares about their customers, the patients, and its employees. Early on, I've been given the opportunity to hold large responsibilities and execute on fundamental tasks. They trust you and help you grow, and I see a very exciting future with pMD.

    Cons

    The fast-paced environment requires you to grow and adjust just as quickly. You need to have a strong work ethic and be ready to hit the ground running, but your co-workers, and the value of the work itself make it worthwhile.

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  4. "Great place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Operations 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at pMD full-time

    Pros

    Every day at pMD offers something new and interesting to learn, the work here does not get stale. The team-based approach to all areas of the business makes each day a lot of fun.

    Cons

    Part of what makes pMD unique is that everyone is involved in support and account management, it keeps the core of what matters top of mind for the whole company. However, that can be difficult to balance for someone who would prefer to just work exclusively on items related to their job title.

  5. "Innovative company with a great culture!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Billing Operations Lead in Concord, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at pMD full-time for less than a year

    Pros

    pMD shows sincere interest in their employees and offers guidance through every task. The company has done an excellent job in providing the framework for career development. pMD consistently equips their employees with the resources needed to be successful. In addition to the exceptional mentorship, the company also fosters a great work culture and drives employees to be creative in each aspect of their job. My experience at pMD has been remarkable so far and I'm extremely happy with my decision to join the company!

    Cons

    If you lack a good work ethic, this is not the company for you. However, all the hard work is rewarded!

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  6. "Great company that genuinely cares about its employees and customers"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Executive Assistant in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at pMD full-time for more than a year

    Pros

    pMD is an amazing place to work. The people are kind, caring, smart, and extremely hard working. They genuinely want to see you succeed and grow with the company. Management is supportive and is considerate of your life outside of work.

    Cons

    This is not really a con, but if you only want to do one very specific job this company might not be the best fit for you. With this being a smaller company you can be asked to wear multiple hats. Balancing can be challenging, but also very rewarding. You really get the chance to learn all that you are capable of.

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  7. "I feel so incredibly lucky to work at pMD!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Executive in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at pMD full-time for less than a year

    Pros

    Very collaborative work environment. Coworkers are always willing to lend their time and offer a helping hand. Mentorship opportunities are abundant. Great work-life balance. Generous benefits and really fun perks (flight lessons and monthly incentive gifts!).

    Cons

    Must participate in technical support.

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  8. "Best Company I've Ever Worked For"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Software Engineer 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at pMD full-time

    Pros

    I can't say enough great things about pMD. My coworkers are top notch and some of the friendliest, most welcoming people I've had the pleasure to work with. The work itself is very fulfilling, knowing that I'm contributing toward the healthcare field by helping providers streamline their workflows so they can focus on providing the best possible care to their patients. This company cares about their customers, the patients, and its employees. It feels like a startup with all the benefits that entails but includes the stability that comes with a company that's been in business for over 20 years. I count myself extremely lucky to have landed at such an amazing place.

    Cons

    The only thing I can think of is that as a software engineer, the non-engineering responsibilities such as account management and customer support take some getting used to but the new hire process and the team members that guide new hires through their first few weeks make a huge impact in coming up to speed and feeling comfortable in those areas.

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  9. "Great company to grow!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Operations 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at pMD full-time

    Pros

    pMD continues to be an innovative company that focuses on developing its people. I can always depend on my colleagues and trust that we are in it together as a team. The mentorship by managers is incredible - if there is something you want to explore, they will make it happen. pMD also allows for collaboration between departments, so there is no shortage of learning opportunities.

    Cons

    The workday can be very busy and requires its employees to be adaptable. Also, most pMDers are customer-facing, so keep this in mind if you are looking for an internal-facing role. High travel volume (although travel is always very fun with your team). Would like to see educational benefits for employees.

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  10. "Awesome Place to Work!!!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Billing and Collections in Tucson, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at pMD full-time for more than a year

    Pros

    This is a great company to work for as they definitely take care of their employees. They offer great benefits, career development, they have great leaders and have an awesome work culture. I especially love the flexibility of working from home, as this helps with work/life balance.

    Cons

    They do not offer 401k matching at this time

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