rue21 Reviews | Glassdoor

rue21 Reviews

Updated October 15, 2018
1,251 reviews

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2.8
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Michael Appel
38 Ratings

1,251 Employee Reviews

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Pros
  • "40% off Employee discount was great" (in 83 reviews)

  • "Offers very flexible work schedules, the atmosphere is fun to work in, and the managers are great to work with" (in 31 reviews)

Cons
  • "There is no such thing as a work life balance you’re Expected to always be there" (in 54 reviews)

  • "they took away the stock associate position so stock now has to be processed on the floor on top of trying to sell fragrance and task" (in 72 reviews)

More Pros and Cons

  1. "Great Job/Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in Fairlawn, OH
    Current Employee - Retail Sales Associate in Fairlawn, OH
    Recommends

    I have been working at rue21 part-time (Less than a year)

    Pros

    Great co-workers
    Great managers to work for
    Get opportunities to move up in the company

    Cons

    Has its days
    People making a mess or not cleaning after themselves for the next customers


  2. "Company Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at rue21 full-time

    Pros

    Culture and Flexibility. Work life balance and ability for growth

    Cons

    Challenging times for the organization led to management issues

  3. "Assitnant part time manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at rue21 part-time

    Pros

    Fun work environment, cool employees

    Cons

    Unorganized managment and felt like you could never be ahead on work.

    Advice to Management

    Expected to meet unmanageable goals


  4. "Not advised"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Harker Heights, TX
    Former Employee - Sales Associate in Harker Heights, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at rue21 part-time (More than a year)

    Pros

    not a hard job... good first job.

    Cons

    doesn't cater to parents at all. If pregnant, be prepared to find a different job as I was told i had to quit and had NO maternity at all. Will only move up if you're friends with the manager.

    Advice to Management

    Hire impartial managers that are willing to train their staff in all areas of business.


  5. "Lack of appreciation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Full Time Assistant Store Manager
    Former Employee - Full Time Assistant Store Manager
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at rue21 full-time (More than 5 years)

    Pros

    40% off Employee discount was great

    Cons

    -Lack of appreciation for employees
    -Rare pay raises
    -Lots of tasking when they want the focus to be on customers
    -Not enough hours for employees
    -Hours are given to those who perform well
    -High turnover rate for employees
    -No work/life balance

    Advice to Management

    Be more appreciative of your employees, especially those who have been there for years. Also, clear communication of goals and standards is always helpful. Don’t tell one employee one thing and then say something different to the group. Another thing that would help is to figure out a way to track individual performance through the computer in addition to the trackers in use already. When everyone is working together and communicating well, there are no cons but this rarely happens and never lasts when it does because of decisions from upper management


  6. "Sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Destin, FL
    Former Employee - Anonymous Employee in Destin, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at rue21 part-time

    Pros

    The people are sweet and easy to work with my schedule.

    Cons

    Pushed to sell perfume and cologne


  7. "Part-Time Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at rue21 part-time

    Pros

    -nice coworkers
    -pretty easy job

    Cons

    -NO HOURS AT ALL
    -Overstaffed
    -rude customers

    Advice to Management

    If your going to hire someone, dont just give them 4 hours every TWO WEEKS.

  8. "Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at rue21 part-time

    Pros

    Most days you stay pretty busy so time goes by quickly.

    Cons

    They aren't very organized and the racks are always over loaded.


  9. "Worst job!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Austin, TX
    Former Employee - Assistant Manager in Austin, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at rue21 full-time (Less than a year)

    Pros

    -40% off discount

    That was about it ...

    Cons

    Poor management the GM can hire all their friends and push out anyone they don’t like by having everyone pick on them.
    It feels like you’re in high school all over again with constant gossip about other stores and the employees within the store.
    Management will pick and choose favorites and if you aren’t one your work life will be miserable.

    It’s a super busy non stop job it’s not for everyone however with the right staff and of management it’ll be a fun job and the day will go by super quick.

    Advice to Management

    Keep the personal at home and don’t come to work to make friends or BRING your friends to work for or with you.


  10. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate
    Former Employee - Sales Associate
    Recommends

    I worked at rue21 (More than 3 years)

    Pros

    •It’s a nice job for starters
    •Discounts are pretty good!
    •Helps improve communication skills

    Cons

    •This depends on the team, but there is often favoritism(which leads to my next point).
    •This wasn’t the case for my first store manager(she was the greatest!), but hours are most likely based on fragrance sales.
    •Oftentimes, theres gossiping among staff which leads to a negative work environment.
    •I would say promotion was quite easy, but again only when my previous store manager was still there. I’d say there’s lack of communication between higher ups and managers. (I did not take the promotion.)

    Advice to Management

    Please use the human-to-human approach when “dealing” with your employees. Too often when managers are quick to cut people off the team, just because they don’t show up on time or work. Y’all need to empathize please and thank you. This will create the best team if you get to know your employees better :D


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