rue21 Reviews

Updated Jun 20, 2021

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Found 1,730 of over 2K reviews

3.2
47%
Recommend to a Friend
54%
Approve of CEO
rue21 Chief Executive Officer  Bill Brand (no image)
Bill Brand
39 Ratings
Pros
  • "Employee discount and being able to style/decorate store floor(in 89 reviews)

  • "Fun work environment, relatively laid back(in 51 reviews)

  • Cons
  • "You need to REALLY sell fragrances and the upper management can be tough to deal with in regards to frag sales(in 83 reviews)

  • "Unprofessional upper management(in 81 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of rue21 and is not affected by filters.

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    1. 5.0
      Current Employee

      Great Job

      Jun 18, 2021 - Full Time Assistant Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      You get a great discount, easy job, and great environment.

      Cons

      I don’t really have any cons.

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    2. 5.0
      Current Employee, more than 1 year

      Great company, good quality products

      Jun 8, 2021 - Store Manager in Los Angeles, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Everyone is treated well at every level. Lots of opportunity for internal promotion if you want a career path. Our district is very close to each other and we talk all the time. Surprise awards for good performance happen regularly. The SVP and CEO are both very people driven and send us personal messages to make us feel part of the whole company. I love it here. They don't work us to death, they work around availability and allow us to make mistakes to learn and grow.

      Cons

      If you don't like working weekends, this might not be the place for you.

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    3. 4.0
      Former Employee, more than 1 year

      Miss working for Rue21

      May 23, 2021 - Store Manager in Seaside, OR
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Rue21 is truly always striving to fix their errors. By errors, I mean their own; whether it be how they promote sales, the products the place in stores, how they train their employees, etc.

      Cons

      Bonus system designed to be very difficult to obtain. If you beat sales from year prior, you don't necessarily get the sales increase bonus. The numbers you have to beat are a number the home office comes up with based on sales trends. So if in June you beat the Sales Plan by 10%, the next month they will ad 10% to your sales goal for July. So now you have to do an additional 10% higher than the last month to bonus again. I worked for rue21 for 2 years, and had an annual sales increase of 3-8% both years. Only bonus a couple months total in my time there.

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      1 person found this review helpful
    4. 2.0
      Former Employee, more than 1 year

      Rue21

      Jun 19, 2021 - Assistant Manager in Clarksville, TN
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Employee Discounts. Casual Attire. Typically Mall Hours.

      Cons

      Horrible Schedule system, horrible management training practices, teenagers do work there and they held them to sometimes 12 AM on a school night. They fire you for family emergencies (I saw it happen about 3 times) they tend to cut breaks short or never let you take a lunch break.

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    5. 5.0
      Current Employee

      Big Company With Small Company Vibes

      Jun 9, 2021 - Senior Manager, Marketing in Pittsburgh, PA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Very entrepreneurial spirit. Not a ton of unnecessary layers and lots of opportunity to make real impact to the business. Moves quickly and everyone is passionate and invested. Very open, inclusive and supportive environment.

      Cons

      General “growing pains” as a company Could do more to promote within vs hiring externally

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    6. 4.0
      Current Employee, less than 1 year

      Fun but overbearing

      Apr 15, 2021 - Sales Associate in Provo, UT
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Friendly environment, service-minded, fun awards, employees can be on the loyalty/rewards program

      Cons

      Nearly everyone works on busy days like Friday, Saturday, and Sunday. It's too many people- customers get annoyed at being approached so many times and it's difficult to do any selling if you're not working at the front.

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    7. 4.0
      Current Employee, more than 5 years

      Decent

      Jun 17, 2021 - Sales Associate 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      40% off discount Team environment

      Cons

      Selling fragrances Folding tables over and over

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    8. 4.0
      Current Employee

      great with right managment

      Jun 14, 2021 - Assistant Manager in Vero Beach, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      great first job great to move up easy system and what to do

      Cons

      lower management basically just overpaid associates selling fragrance hours based on fragrance and loyalty sales

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    9. 5.0
      Former Employee, more than 1 year

      Good

      Jun 14, 2021 - Retail Sales Associate/Cashier in Muskegon, MI
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The people i worked with.

      Cons

      I did not have enough hours.

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    10. 3.0
      Former Employee, less than 1 year

      Decent

      Jun 9, 2021 - Store Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      -The company has changed quite a bit in the last few years. They are dedicated to training their staff well.

      Cons

      -The pay is only decent if you have prior experience. They do NOT give raises. -Bonuses are small -Store Managers are forced to work 10am-6pm so open to close and every weekend -Expect payroll cuts regularly even if your store is doing well in sales

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