rue21 Reviews
Updated Jun 20, 2021
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Found 1,730 of over 2K reviews
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Approve of CEO
Bill Brand
39 Ratings
Pros
"Employee discount and being able to style/decorate store floor" (in 89 reviews)
"Fun work environment, relatively laid back" (in 51 reviews)
Cons
"You need to REALLY sell fragrances and the upper management can be tough to deal with in regards to frag sales" (in 83 reviews)
"Unprofessional upper management" (in 81 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
Ratings by Demographics
This rating reflects the overall rating of rue21 and is not affected by filters.
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- Current Employee★★★★★
Pros
You get a great discount, easy job, and great environment.
Cons
I don’t really have any cons.
- Current Employee, more than 1 year★★★★★
Pros
Everyone is treated well at every level. Lots of opportunity for internal promotion if you want a career path. Our district is very close to each other and we talk all the time. Surprise awards for good performance happen regularly. The SVP and CEO are both very people driven and send us personal messages to make us feel part of the whole company. I love it here. They don't work us to death, they work around availability and allow us to make mistakes to learn and grow.
Cons
If you don't like working weekends, this might not be the place for you.
Continue reading - Former Employee, more than 1 year★★★★★
Pros
Rue21 is truly always striving to fix their errors. By errors, I mean their own; whether it be how they promote sales, the products the place in stores, how they train their employees, etc.
Cons
Bonus system designed to be very difficult to obtain. If you beat sales from year prior, you don't necessarily get the sales increase bonus. The numbers you have to beat are a number the home office comes up with based on sales trends. So if in June you beat the Sales Plan by 10%, the next month they will ad 10% to your sales goal for July. So now you have to do an additional 10% higher than the last month to bonus again. I worked for rue21 for 2 years, and had an annual sales increase of 3-8% both years. Only bonus a couple months total in my time there.
Continue reading - Former Employee, more than 1 year★★★★★
Pros
Employee Discounts. Casual Attire. Typically Mall Hours.
Cons
Horrible Schedule system, horrible management training practices, teenagers do work there and they held them to sometimes 12 AM on a school night. They fire you for family emergencies (I saw it happen about 3 times) they tend to cut breaks short or never let you take a lunch break.
Continue reading - Current Employee★★★★★
Pros
Very entrepreneurial spirit. Not a ton of unnecessary layers and lots of opportunity to make real impact to the business. Moves quickly and everyone is passionate and invested. Very open, inclusive and supportive environment.
Cons
General “growing pains” as a company Could do more to promote within vs hiring externally
Continue reading - Current Employee, less than 1 year★★★★★
Pros
Friendly environment, service-minded, fun awards, employees can be on the loyalty/rewards program
Cons
Nearly everyone works on busy days like Friday, Saturday, and Sunday. It's too many people- customers get annoyed at being approached so many times and it's difficult to do any selling if you're not working at the front.
Continue reading - Current Employee, more than 5 years★★★★★
Pros
40% off discount Team environment
Cons
Selling fragrances Folding tables over and over
- Current Employee★★★★★
Pros
great first job great to move up easy system and what to do
Cons
lower management basically just overpaid associates selling fragrance hours based on fragrance and loyalty sales
- Former Employee, more than 1 year★★★★★
Pros
The people i worked with.
Cons
I did not have enough hours.
- Former Employee, less than 1 year★★★★★
Pros
-The company has changed quite a bit in the last few years. They are dedicated to training their staff well.
Cons
-The pay is only decent if you have prior experience. They do NOT give raises. -Bonuses are small -Store Managers are forced to work 10am-6pm so open to close and every weekend -Expect payroll cuts regularly even if your store is doing well in sales
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