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rue21 Employee Reviews about "upper management"

Updated Jan 10, 2021

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Found 92 of over 2K reviews

3.2
46%
Recommend to a Friend
54%
Approve of CEO
rue21 Chief Executive Officer  Bill Brand (no image)
Bill Brand
41 Ratings
Pros
  • "Employee discount and being able to style/decorate store floor(in 89 reviews)

  • "Fun work environment, relatively laid back(in 51 reviews)

  • Cons
  • "You need to REALLY sell fragrances and the upper management can be tough to deal with in regards to frag sales(in 83 reviews)

  • "Unprofessional upper management(in 81 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of rue21 and is not affected by filters.

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    Reviews about "upper management"

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    1. 5.0
      Current Employee

      Great Company

      Oct 7, 2020 - Store Manager in Gainesville, GA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Wonderful handling during pandemic, great upper management in regards to dm and up. Salary is good with bonuses

      Cons

      There are a LOT of work expectations in regards to paperwork.

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    2. 3.0
      Current Employee

      Just okay

      Jan 10, 2021 - Assistant Manager in Orlando, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Nothing extravagant. Company has definitely gone downhill.

      Cons

      Clothes. Promos. Upper management. Overall direction company has taken

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    3. 2.0
      Former Employee, more than 3 years

      Unfortunately, do not recommend

      Oct 24, 2020 - Assistant Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Ability to gain work experience, management experience and general retail experience

      Cons

      They do not compensate their employees at all, upper management calls the shots per usual and does not take store level employees into consideration when decision making, absolutely no room to move up

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    4. 3.0
      Former Employee

      This place is a roller coaster ride

      Dec 13, 2020 - Stay-at-home Mom in Terrell, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Awesome managers. Good for people starting into the workforce

      Cons

      Little work life balance. Upper management set unrealistic goals. Customers are rude.

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    5. 4.0
      Former Employee, more than 1 year

      Good

      Sep 9, 2020 - Store Manager in Morehead, KY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Fun company to work for. Decent discount. Compensation for travel

      Cons

      Very little payroll. Unprofessional upper management. Many stores were failing and all the upper management blamed no one but the store managers

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    6. 1.0
      Former Employee, more than 1 year

      Poor business model

      Sep 7, 2020 - Assistant Manager in Augusta, GA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Employee discount day was 50% off but only once a quarter

      Cons

      the emphasis on fragrance sales at the cost of a full was unfathomable. Wayyyy too much time on phone calls with upper management instead of attending to customers. Administrative tasks were expected to be completed during the day and it was because it is expected that a store will not have customers that early. Who operates like this!!! No wonder they were on the brink of bankruptcy and closing stores left and right.

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    7. 2.0
      Former Employee

      Not very great

      Oct 29, 2020 - Store Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Traveling, growth, creative, coworkers, customers

      Cons

      Ran very poorly, poor upper management

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    8. 1.0
      Current Employee, more than 8 years

      Run!!

      May 26, 2020 - Store Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Online discount, nothing else at all.

      Cons

      No work life balance Upper Management are hypocrites. Workload is extremely heavy without payroll. They don’t pay their associates. They falsely fire managers and associates. No training, no support, Upper management will tell you to do things and if VP’s don’t like it they will blame you! So much DRAMA. You will be pulled from your store over half the year to support someone else’s store. SM’s pay scale company wide is all over the place. Many SM’s are making under 29k! Those that make over 45k are turned over within a few months. A year max. They will look for any reason to fire you and they will find your replacement without you knowing and have them trained in another store. Worst company and leadership to work for.

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      2 people found this review helpful
    9. 3.0
      Current Employee, less than 1 year

      GM and customers can be tough

      Aug 5, 2020 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great environment, awesome discounts, decent starter pay

      Cons

      You need to REALLY sell fragrances and the upper management can be tough to deal with in regards to frag sales

      Continue reading
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    10. 1.0
      Former Employee, less than 1 year

      Great Employees, Terrible Company

      May 5, 2020 - FT Assistant Manager in Millington, TN
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good employees, fun work environment,and good discounts on clothing. Pay was decent for management. Flexible schedule.

      Cons

      Severe lack of communication between management and staff. I wouldn't trust anyone from upper management , they are sneaky and manipulative. This company doesn't promote well within, and "everyone" is replaceable to them. High turnover rates. Unrealistic sales goals ( Fragrance). Plus, if your already going to school or pregnant , then your not considered an "asset" employee because you have prior obligations...

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      1 person found this review helpful
    Viewing 1 - 10 of 92 Reviews

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